The customer's support answer to the problem in 2.15.0003 for X-Fi in Vis

Thank you for contacting Creative Technical Support Services.
I understand that you're having an issue with your X-Fi XtremeMusic
installed the new driver for Windows Vista getting a blue screen saying
the computer has locked pages everytime closing the Battlefield 242
game. I m sorry that you re experiencing this issue.
Prior to getting to the email from our web-site, you were asked to try
some basic troubleshooting for the issue that you identified. The steps
that you were walked through resolve the majority of issues with your
product. Some information that I provide in this message may be
repetiti've, but is till very valuable information for troubleshooting
your player.
Here are a few suggestions that you can try:
1. To assist you on this, please try to do a complete uninstall of the
sound card first. You can do this by performing a Cleansweep. This
removes every component that is related to the sound card. Thus,allowing
you to perform a fresh or clean installation. For the
instructions on how to do this, please refer to the link below:
Uninstalling SoundBlaster Drivers and Applications
http://us.creative.com/support/kb/article.asp l=3&sid=72
2. Then, if you want to use the previous driver, install using the
installation cd.
3. You may refer to this link:
for Vista 64-bit:
http://www.microsoft.com/downloads/d...displaylang=en
Do get back to us with the results once you are done trying the above
concerns so that we would know how to assist you further.
================================================== ========
I probably did everything they are saying... I even have applyied for long time that famous MS hotfix for Vista... Even so I gonna try again these procedures tonight...
Fill their inbox with this issue, they need to take action on this absurd error they introduced!

Now this is why I never bother mailing costumer support. You would of been better off boiling your head in a kettle! I mean what a load of crap! People including myself have done clean install's of Vista, trying to sort out the mess Creative have caused with the garbage they keep trying to pass off as a driver. You wait, it will be time to the blame Nvidia or the games developers soon or maybe Creative will be completely original and blame Microsoft. At the end of the day, the only thing that will sort this mess out is a decent driver. Preferably before spring Creative!

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