The destination plugin required for this action is disabled.

Dear all, I am using Infoviewer first time and for testing purposes I uploaded our Lab rework report. The viewing side is absolutely fine however if I try to send the file via email, ftp etc it gives me the following error:
The destination plugin required for this action is disabled. If you require this functionality, please contact your system administrator.
I have looked on one of the forums where one user mentioned to restart the destination job server. I have tried that but it didn't work. It somehow looks like I haven't installed the plugins onto the server or maybe somewhere it has been disabled.
Could you please help.
Many thanks
Kind Regards
Jehanzeb
Error given below:
============
Title:         LabRework
Description:       
Created:       01/07/2008 16:57
Last Modified:       01/07/2008 16:57
Last Run:       01/07/2008 17:07
The destination plugin required for this action is disabled. If you require this functionality, please contact your system administrator.

OK. From CMC, I can use do the following:
1. Go to Home>All Objects>
2. Select the object
3. Hit the History tab
4. Click Send to... and select FTP
This is explained on xir2_bip_Admin.pdf.
However, I can't do this via Infoview.
i.e.
When I try to send a file from the History it doesn't end up in the FTP location.
But what does work is if I select the report itself, the RPT format is sent to the FTP location.
This makes sense from a perspective that if you don't schedule a Crystal Report, you will not have a PDF version of it. On the other hand, whay wouldn't I be able to send it from the History selection on Infoview.

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