"the device is not connected. Please connect your Zen MicroPhoto to your computer" ?

Hi I have just bought it today, and the installation went thru without any trouble. Then when I connected my mp3 player as the book says I for one cant install it (since there's no driver for it) and when I look in the 'Zen MicroPhoto Media Explorer' it claims that my device is not connected even though my computer has detected it - but can't install it for some reason. Any solutions, suggestions anything?thx in advance

I'm having the same problem with my zen vision m. It worked the first time I plugged it in, but now it doesn't work. The player says it's docked, and the computer says it detects it in the taskbar, but none of the programs recognize it. I've tried WMP, Musicmatch jukebox, the media explorer, and the source organizer but nothing recognizes it. I've restarted the computer, restarted the player, clicked "refresh devices" a hundred times and it still doesn't work. Any help would be much appreciated.

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Hi All
Can you do me a favor please, thanks.
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We
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interview project would be greatly appreciated if you have time.
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http://support.apple.com/kb/ts3899
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"the device is not connected. Please connect your Zen MicroPhoto to your computer" ?

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