The device type is not recognizable (USIM 9989)

Does anyone know how to resolve this problem? "The device type is not recognizable (USIM9989)"
This problem arises when I am trying to buy an AT&T plan when I was in the US recently, Thanks

Hey All, Just like to share my experience as above with my recent trip to the USA. Like the above comment I too have an iPad with Retina purchased from the Apple Store in HK last year. After arriving and making my way to the ATT store in LA to activate my prepaid the same error occured. An hr later and a lot of head scratching we placed the sim card into another iPad (We'll call it the third version iPad) and went throught the steps of creating an account, choosing a plan and activating the SIM. For what ever the reason my iPad would not activate the card, however activating in another device and replacing it back in mine it worked a treat until the day i left. No settings/apn needed to be altered. A simple restart of the device had it up and running in no time. I could never get to use the inbuilt account side but the web version worked fine.. I cannot comment if its just the HK version of the iPad that gives this error. I would be intrested to know if other users from other countries have had a similer problem.

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Ha Ha. I'm replying to my own post!
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Ha Ha. I'm replying to my own post!
Solution.... If your laptop does not recognize the built-in camera at all in the device manager and your warranty has expired or your willing to void your warranty. You can see if you have the same problem as I had. Gently pry the plastic frame around your camera and display screen apart you need to go at least half way down the sides. There is also some adhesive tape you will need to push to one side or the other. To the right of the camera there is a very small connector, it wont even look as if it is separated. Use a tweezer or small screwdriver to push the connector into the socket. This fixed my problem ...The next startup recognized the camera and has worked perfectly since. In my opinion (13yrs experience in reliability engineering semiconductor manufacturing) this is a manufacturing reliability issue either the socket cannot hold the connector in place or there is too much strain on the wiring to the connector. Good luck.

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Charles Swigart wrote:
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Hi,
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dugasgre wrote:
Thanks for the advice
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The device type is not recognizable (USIM 9989)

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