The disc can't be burned because an unexpected error occurred (error code 0x80020000).

Hello - I am receiving this error code on all my Apple computers (iMac and MacBook) which have the most current Mac OS X 10.6.7. I'm a photographer and burn CDs frequently and out of the blue began having issues two days ago:
The disc can’t be burned because an unexpected error occurred (error code 0x80020000).
What is the remedy? Is it related to a recent update or will there be an update to fix? Since it's not simply one computer, gathering it's not the burn drive but software related...
FYI - Yes I've tried other brands of disk, etc. however, this is a part of my daily work-flow and have had no issues till a couple days ago.
Thank you all and any for your time in assisting!!

Same here. I bought a macbook pro in march. Now I got this error. And I'm from Brazil... Not speak english very well, but tried to explain what happens with my new macbook (that can't burn DVD)...
Please, could you help me?
thanks

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Error Code: "The disc can't be burned because an unexpected error occurred (error code 0x8002006E).

I cannot burn items to a disc and get the following error code; "The disc can’t be burned because an unexpected error occurred (error code 0x8002006E)."
I appreciate any help in trying to figure this out.

"I also use the application "Clean My Mac" at least ounce a month to rid it of all unwanted or unneeded files, which also is supposed to keep my Mac running at optimum speed, just as a by-the-way."
There is your problem right there!!!
CleanMyMac is complete and total paid ""garbageware"!!!!
You may have irreparably damaged/corrupted and/or deleted important/needed system and OS X operational files using CleanMyMac.
You can try and use this uninstaller to completely uninstall CleanMyMac, but the damage to your system may have already happened and has been done
since you readily admit to using this garbageware regularly on your Mac.
Here is the proper way to uninstall both CleanMyMac and CleanMyMac2.
http://macpaw.com/support/cleanmymac-classic/knowledgebase/how-to-uninstall-clea nmymac-classic
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Make sure which version of CleanMyMac you are using and pick the correct uninstaller.
Do you run any other so-called hard drive "maintenance" or "cleaning" apps or any type of commercial antivirus softwares?
If you do, you need to search the web to find out how to correctly and properly uninstall these types of apps.
You now may need to get yourself another external hard drive, purchase and use a data cloning app, such as CarbonCopyCloner or SuperDuper to create a exact bootable clone of your Mac's internal hard drive to a new external hard drive.
Then erase and reformat your boot drive and do a complete, clean reinstall of you OS X system, system and security updates as well as a complete reinstall of all of your applications and updates.
Let this be a very important lesson to you!
Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.
Plus, these type of apps aren't really necessary OR needed. They really aren't.
There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.
These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbie and novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.
Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.
It is best to never, EVER download and install these types of apps.
The risk to your system and important data is too great a risk!
Here is a proper and manual methodology to "cleaning" data off of your Mac.
Here are some general tips to keep your Mac's hard drive trim and slim as possible
You should never, EVER let a conputer hard drive get completely full, EVER!
With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
If it does, it's time for some hard drive housecleaning.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your Mac's Trash icon in the Dock?
If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also.
If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
If you are an iMovie user, iMovie has its own individual Trash location that needs to be emptied, too!
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
To find other large files, download an app called Omni Disk Sweeper.
http://www.omnigroup.com/more
Download an app called OnyX for your version of OS X.
http://www.titanium.free.fr/downloadonyx.php
When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Moving iTunes library
http://support.apple.com/kb/HT1449
Moving iPhoto library
http://support.apple.com/kb/PH2506
Moving iMovie projects folder
http://support.apple.com/kb/ph2289
Good Luck!

I updated to Mavericks and now I can'burn any DVD's any more. I get the following error message and the disk is ejected: The disc can't be burned because an unexpected error occurred (error code 0x80020000)

I updated to Mavericks and now I can'burn any DVD's any more. I get the following error message and the disk is ejected: The disc can’t be burned because an unexpected error occurred (error code 0x80020000)
I did burn the same way in MAC OS X 10.6.8. with no troubles!
Can anyone please help me out?
I use for years DVD-R of TDK 4.7GB 16X.

Hey topo27,
I would try out the following and see if it helps:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Welcome to Apple Support Communities!
Cheers,
Delgadoh

I keep getting this error message when I (right-click) on a photo file on my desktop to burn to a CD. I don't understand this code...does anyone? Thanks Ariel**:The disc can't be burned because an unexpected error occurred (error code 0x80020000).

I keep getting this error message when I (right-click) on a photo file on my desktop to burn to a CD. I don't understand this code...does anyone? Thanks Ariel**: The disc can’t be burned because an unexpected error occurred (error code 0x80020000).

I tried every obvious solution to this problem with different types of disc (-R; +R; -RW and +RW) and the problem persisted. Then I read about removing a hyphen in picture filenames. I renamed all the images and bingo there were no further problems. Apple should have solved this by now. This error code has been reported for several years and my MacBook Pro is quite new. Anyway, I hope this helps. It does work.
Piggywiggle

Can anyone help with this error msg "The disc can't be burned because an unexpected error occurred (error code 0x8002006E)." ?

I was also getting the message telling me it is a medium problem however that has changed more to the latest 0x8002006E one.
I use to be able to record all the time on DVD-R, then all of a sudden that has stopped and get
The dic can't be burned because of a unexpected error 0x8002006E.
I have looked at most of the discussions on this subject, I have also done most of what people have suggested, nothing has worked so far.
I am able to record music on cd's, I am able to record on DVD-RW, I can't however record on DVD -R anymore and have tried three different brands.
I have gone through about 30 or more discs trying to fix this problem so any help right now would be great.

http://www.apple.com/support/mac/app-store/contact.html?form=account

Error messages: The disc can't be burned because an unexpected error occurred (error code 0x8002006E). The disc can't be burned because the device failed to calibrate the laser power level for this media.

October 13, 2014
After reading the 10 pages of the Apple link and trying almost everything except adding a new account in the System Preferences, I went to Staples and bought a new box of Staples brand DVD+Rs and came home and tried them and they worked fine. I also changed the System Preferences for CDs and DVDs to just "Open Finder" instead of "Ask What to Do" - so I now bypass that dialogue box because I noticed when I burned a CD I never got that question and had NO TROUBLE burning a CD throughout this entire process. And now I seem to have no problem burning DVDs either....
The DVDs I bought were only 4X (burn speed) - kinda low number but that was also mentioned above. Whatever, after several days trying to figure out why I could burn CDs but not DVDs, my problem seems to be solved.

Good work, thanks for the report!

How do I deal with this error message when burning DVD's: The disc can't be burned, because the device failed to calibrate the laser power level for this media.

I am getting this error message when trying to burn a DVD: The disc can’t be burned, because the device failed to calibrate the laser power level for this media. iMac, Mac OS X 10.6.8 Memorex DVD-R 12x Any ideas?

First, try a different batch of recordable DVDs. If you still have problems, you may want to make an appointment at the genius bar and have it checked. The drive may be failing.

My Mac OSX is coming up with error message when i try to write a disc "The disc can't be burned because the disc drive is not accessible (error code 0x80020020)." Same also when I tried my external disc writer-any clues?

My Mac OSX (version 10.7.5) is coming up with error message when I try to write a disc "The disc can’t be burned because the disc drive is not accessible (error code 0x80020020)." I have tried several discs with the same message - Same also when I tried my external disc writer. Both disc drives will read my discs that have music or photos on it, it just won't write any new discs - any clues?

Hi Klaus1
So, I tried all the suggestions and followed the links - all to no avail.
as you can see, (screenshot below) my iMac is a 21.5 inch late 2009 model which isn't showing in the updates listed above
My system report shows that my Mac has the following:
I reset the PRAM and the SMC - still have the same error message when I try to burn discs. I've used both CD's and DVD's and tried with my external Discwriter too.
Any further suggestions??

I am getting this message when trying to burn a cd: The disc can't be burned, because the device failed to calibrate the laser power level for this media.

I have a mac book pro OSX 10.7.5 I am getting this message when trying to burn a cd: The disc can’t be burned, because the device failed to calibrate the laser power level for this media.

Look here:
Burner - device failed to calibrate the laser power level for this media.

I have burned CDs before from 2gb to 7gb using different types of discs. Now I get this error message Apple error The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022). What should I do

I have burned CDs before from 2gb to 7gb using different types of discs. Now I get this error message Apple error The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022). What should I do

Reset the SMC, as per > Resetting the System Management Controller (SMC)
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
Then zap the PRAM/NVRAM as per > About NVRAM and PRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
Then retry the Disc Drive.

Been trying to burn a movie onto DVD and get this "The disc can't be burned, because the device failed to calibrate the laser power level for this media" Anybody know what it means and what to do? Help! Thanks

Been trying to burn a movie onto DVD and get this "The disc can’t be burned, because the device failed to calibrate the laser power level for this media" Anybody know what it means and what to do? Help! Thanks

It generally means that the media is faulty or of poor quality. Most of us here use Verbatim, Maxell or Taiyo Yuden media.
OR
Your Superdrive may need a clean.
If you have further questions please state what Mac, with what versions of OS X, iMovie and iDVD you are using.

Can't burn discs. Error message: The disc can't be burned because the device failed to calibrate the laser level for this media can't be burned because the device

Cannot burn discs. Error message: "The disc can't be burned because the device failed to calibrate the laser power level for this media". Then the blank disc is ejected.

Two main possible causes:
1. Poor media. Verbatim DVD-R work best, burned at only 2x or 4x.
2. Dirty lens. Try cleaning the superdrive with a proprietary CD/DVD lens cleaner that uses tiny brushes.

Iam getting the following message when i try and burn a dvd using my mac The disc can't be burned, because the device failed to calibrate the laser power level for this media.

The disc can’t be burned, because the device failed to calibrate the laser power level for this media.
Can anyone help
Thanks

Unfortunately your drive has *probably* failed. You can try a cleaning disc, sometimes thst can help. First though try resetting the smc and pram.
To reset the smc on Desktop Macs
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

When i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

when i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

when i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

Error Message while trying to burn a DVD-R with my MacBook Pro: "The disc can't be burned, because the device failed to calibrate the laser power level for this media.

While using my Mac OS X Version 10.6.8 to burn a DVD-R I keep getting the error message: "This disc can't be burned, because the device failed to calibrate the laser power level for this media."
So, I tried the iDVD and got the same error message.
Can anyone out there help me? I've tried both a DVD - R, and a CD.
I made a short 2:20 minute presentation from iMovie and used the "share" to iDVD, then to iTunes, then I tried exporting it to Quicktime and saved it on my desk top. That is when I tried burning by opening the blank DVD-R in the finder then draging the movie on to it and selecting the burn option. Thank you for your time in helping me with this frustrating problem.
Peace, Pyxidis

I have had that same problem, but it was unrelated to any upgrade.
In my case the optical drive was simply failing, and I replaced it - it was a Powerbook, about eight years old.
It is possible that it's unrelated to Lion, as unlikely as this may seem, since you've just upgraded.
Optical drives seem to be the most life-limited component in these computers. The laser just seems to get weak with age.

The disc can't be burned because an unexpected error occurred (error code 0x80020000).

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