The dispaly of sound icone continuously show as closed ( Mute- purple ) whereas the sound is open .
The dispaly of sound icone continuously show as closed ( Mute- purple ) whereas the sound is open . Please advise how to make it work properly - Have tried reinstalling audio driver IDT also with no success.
Hi,
It's always worth trying a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for a full minute. Re-insert the battery, plug in the AC Adapter and start the notebook. Will the mute button change colour now?
If the above doesn't help, post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
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Microsoft MVP - Windows Experience
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