The display problem in Issue management in Solman

Hi
When i try to log in a defect from the Test script status in STWB
_WORK , my screen on the top menu looks like ???????????????????? . Functionally it's alrite but do u know how i can get rid of ??????????? .

Hello Abhishek,
this looks to me as if the menu is not translated. Did you install the language with which you are logged on to the system ?
Best regards
J♀9rgen

Similar Messages

Conclusions so far on the display problems?

After reading thread after thread about the display problems this is what I understand:
Most of the 20-inch Alu-iMacs seem to have problems? Not being able to show solid colours without a gradient from top to bottom is the biggest issue?
"Alot" of the 24-inch Alu-Imacs have problems with a left to right gradient, often white to yellowish white.
Apple is not admitting that the Alu-iMacs have general display problems. (Maybe due to too cheap display technique?)
We don't know for sure if it is hardware or software related?
Is wait and see the best practice for one who want to buy a new 20-inch Alu-iMac?
/Krister

What I'd like to know is why? Could the bottom lamp be getting more power than the top one from the inverter board?
I received a lot of these for our labs and most of them (I haven't opened them all yet) have lower lamps that appear almost twice as bright at the top lamps... It's in the hardware, and I don't know what to do about it.
So, where is the problem? Traditionally the lamps (usually two below and two above) are identical models, so could this be an inverter issue? Has anyone tried to get a voltage reading from the lamps to see how much output the inverter is giving them? (Not at all suggesting, just asking. I know what Apple would say if I asked people to go cracking their iMacs open.)
Could the layer of glass in the LCD be refracting more light toward us in the bottom 2-3 inches and away from us for the top 2-3 inches?
It's frustrating to experience, but worse to not even know what causes it. Because, to Apple engineering... What problem? There must be one bad LCD out there... and we all have it.
Anyway, anyone who has any light to shed on the subject I'd love to hear it... (just add it to the top few inches of my display.)
-John

The display problem of Adobe Reader 11.0.09

Hi, everyone,
My operation system is Windows XP SP3 Professional.
I encountered a strange display problem of Adobe Reader 11.0.09.
The problem happened not only at Adobe Reader 11.0.09 Chinese Traditional, but also English United States.
The display problem such as two pictures as follow.
The strange problem was that menu bar covered by toolbar items or disappeared.
Please tell me how to resolve the problem.
Thanks a lot.

Thanks for your help, Ajlan huda.
Could you tell me where I could find the system requirement about Adobe Reader patch 11.0.09?
I couldn't find any information about system requirement of Adobe Reader patch 11.0.09.
I knew Adobe Reader 11 could install on Windows XP SP3 just all.
I could install and upgrade Adobe Reader to 11.0.09 as the following picture.
I will roll back the version of Adobe Reader from 11.0.09 to 11.0.07 and test the problem appear or not.

Display problems - colour issues!!

I'm posting this in the usage forum as well, as I'm not really sure where it should go!
Basically, if I use fast user switching then when I switch back to my username the display colouring takes on a blue tinge, like the difference between 9300k and 6500k on a CRT monitor. It's really rather annoying as I have to restart the machine to clear it.
Anyone got any ideas on how to fix it???
Regards
Tom

There are at least a few threads in this forum on this subject. In particular:
http://discussions.apple.com/thread.jspa?messageID=2344556
It looks like it's a known bug with a workaround that is at least somewhat helpful....

How do i send attachments that show the display problems i have?

i have 10 screen shots that i want to add so you guys can see what my problem appears to be.
how do i attach these files to send to you?
i have upgraded from 29.xx to 30.0 and both versions have the same symptoms
one is through firefox, and the other is through google chrome
any ideas as to whether it is a setting problem, or if it is a program problem?
any help would be appreciated
i have been unable to finish some assignments because of this display interaction that i am experiencing
thanx much
bruce furukawa

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Re: Does updating the display driver affect color management settings?

Hello everyone!
I have received a message about the new display driver update and I have some doubts about installing it. When I installed an update for the BIOS driver, all BIOS settings returned to the default ones, but in that case it wasn't a big deal to set them again according to my needs. But I spent, probably, half a day, adjusting the color, using the color management, and I really want to keep the settings I've done. So, please, tell me, if updating the nVidia driver affects these settings and if there's any way of backuping them? Thank you very much!

Hi,
If you install a graphic card driver, your setting will be set by default. To be honestly, I don't see any reason to update drivers if the system runs well. I still use the same drivers I downloaded before and don't make update for new one. About backing up the settings, I don't know how to do it.Anyway, I have never thought about it.
You are welcome, if have more questions.
Message was edited by: Jeka-IL

The display problem in LAC head data

HI, my experts :
   The purchaser create one auction ,and input the Automatic Extensions(Remaining Time Trigger\Extension Period\Number of Extensions),and then publish it .In my opinion ,the bidder can not see these fields.But in my system ,the bidder can see them .IF so ,I think these fields are useless,because ,the bidder will know the end time and the Number of Extensions,then he can submit the bid in the right time that he want .
   Is it the standard function of the system ?Or some configures can control these fields to dispaly or not .
Thanks ! BR!
Alex!

HI,Jay :
   I am sorry .I do the testing . The setting about the "Extension Info"is useful for Applet. But the "Automatic Extensions" information is in the "Auction parameters". Do you have any other suggestions?
BR!
Alex!

[Help!] A problem with the display of my GE60 2PE Apache Pro

I just got a new GE60 2PE Apache Pro and this is my first msi laptop I've ever had. I don't know what's seem to be the cause of my msi, but the display is always black and kind of glitchy at first when I just start it up.
The msi logo and the Windows 8's blue flag is also displaying fine, but after that on other Windows 8 OS, it's suppose to show the password screen. But instead, it's just black with several glitching white color. It's solved after pressing the windows button + P, which is supposed to control the dual monitor settings. After that, I checked on the display settings in the control panel and my device manager it's like this:
From the display settings and device manager, it seems that I kind of like have two monitors installed in my msi. It looks like one monitor for my Intel(R) HD Graphics 4600, and the other one is for my NVIDIA GeForce GTX 860M, although I don't know which one's running which. And it seems like the default display screen on my msi is the 2nd monitor (See from the display settings in control panel) because the 1st monitor is like plain black or acted like a projector in which I can either duplicate, extend, or turn it off using the PC Screen Only option when I press the windows + P.
But thinking back to every time I turn on my msi, the screen is black and I have to press windows + P to be able to actually see the display. Does this mean that every time I turn the PC on, the monitor is running the 1st one while the actual thing is running in the 2nd screen?
Is there any way to fix this so every time I turn it on I don't have to press windows + P to actually see the display? I'm having trouble because sometimes pressing windows + P doesn't work and I have to restart again using the power button to try and see does the windows + P will work the second try. Please help

Quote from: darkhawk on 29-May-14, 09:05:35
Delete, remove, uninstall, whatever term you'd like to use for getting rid of it from your device manager.
Disabling it won't help, it'll still be there.
Judging by what I'm seeing, there's an extra entry for a monitor and it's most likely the issue that's causing your screen to misbehave.
Okay, so here's an update about the current situation:
I did gather up the courage to uninstall both Generic PnP Monitor from the Device Manager. Everything seems okay after I uninstalled it, the screen is not off, it's just as before. After I uninstalled both monitors from the Device Manager, I tried to see the Display Settings, but it is still showing two monitors (With the 2nd monitor displaying my actual screen and the 1st is plain black). I thought maybe it has to be restarted for it to take effects. So I shut it down, and boot it again (Because so far just doing a normal restart won't occur with the black screen. The "shut down and boot" is how do the black screen occurs again.) I really hope that the problem is fixed, but it's still the same. Showing the black screen with some glitching white stripes, and I have to press the Windows + P to get to the actual screen again. After I look up the Device Manager again, here's what's shown:
The Generic PnP Monitor showed up again! And it's two of them. So is there any other solution or any idea of what's causing this?
Thanks for all the help so far.

Issue management problem

Hi all,
I am facing a problem in issue management in transaction solman_issue_mgmt transaction when i try to open a existing message i am getting a dump. the same dump occurs when i try to create a new issue using that transaction.
pls find the details of the dump .
I have applied not 1397754 also but still the problem persist.
kindly guide in this issue.
Error when processing your request
What has happened?
The URL http://ty-stfd0.ty-sap.os.itelligence.de:8002/sap/bc/webdynpro/sap/dswp_ci_issue_management/ was not called due to an error.
Note
The following error text was processed in the system TSD : View usage MAIN_USAGE_1 does not exist in window ISSUE of component DSWP_IM_ISSUE_VIEW
The error occurred on the application server ty-stfd0_TSD_02 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: IF_WDR_RR_VIEW_CNT_ASSIGNMENT~GET_EMBEDDED_VUSAGE of program SAPLWDR_RUNTIME_REPOSITORY
Method: IF_WDR_RR_VIEW_CNT_ASSIGNMENT~GET_DEFAULT_VIEW_USAGE of program SAPLWDR_RUNTIME_REPOSITORY
Method: GET_VIEW of program CL_WDR_VIEW_MANAGER===========CP
Method: BIND_ROOT of program CL_WDR_VIEW_MANAGER===========CP
Method: INIT of program CL_WDR_VIEW_MANAGER===========CP
Method: INIT_CONTROLLER of program CL_WDR_INTERFACE_VIEW=========CP
Method: INIT of program CL_WDR_CONTROLLER=============CP
Method: GET_VIEW of program CL_WDR_VIEW_MANAGER===========CP
Method: BIND_ROOT of program CL_WDR_VIEW_MANAGER===========CP
Method: INIT of program CL_WDR_VIEW_MANAGER===========CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system TSD in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server ty-stfd0_TSD_02 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server ty-stfd0_TSD_02 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 100 -u: SKRISHNAN -l: E -s: TSD -i: ty-stfd0_TSD_02 -w: 0 -d: 20100203 -t: 092939 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Regards,
Subhashini.

Hi Rajeev ,
Thanks for the reply.
i have checked the service, the specified service is active and tested also. the main screen apprears, the problem is with the next screen.
there is one more service dswp_im_issue_mgmt , the problem is coming with that service.
In our system, two service are active with the same name(dswp_im_issue_mgmt ) in that one is active and other is not active.
I tried to delete one but i got a message that the service is no more valid. is it because of this am getting the error
kindly clarify.
I tried to run the SIAC_LIST_UNPUBLISHED but it was not there in the system.
st22 details:
Runtime Errors         UNCAUGHT_EXCEPTION
Exception              CX_WDR_RR_EXCEPTION
Date and Time          03.02.2010 08:11:33
What happened?
The exception 'CX_WDR_RR_EXCEPTION' was raised, but it was not caught anywhere
along
the call hierarchy.
Since exceptions represent error situations and this error was not
adequately responded to, the running ABAP program 'SAPLWDR_RUNTIME_REPOSITORY'
has to be
terminated.
|Error analysis
|    An exception occurred which is explained in detail below.
The exception, which is assigned to class 'CX_WDR_RR_EXCEPTION', was not caught
and
therefore caused a runtime error.
The reason for the exception is:
View usage MAIN_USAGE_1 does not exist in window ISSUE of component
DSWP_IM_ISSUE_VIEW

Display problem in my hp pavilion -15e015tx the screen blinks and get freeze for a second

i am using hp pavilion 15-e015tx running window 8 i had complained on 18 oct 2014 regarding the display problem. my case id is 4739018980. till now the issuse is not solved. the engineer came , checked the laptop and said quotation will be send within few days and tookaway his service charges Rs.1400. Still waiting for the quotation .every time i call in hp support service they tell they will send quotation the same day but there is no response. pls send the quotatiom as soon as possible. i am feedup calling hp support care now.
"very bad support service"
"3rd class customer service"

Hi @Poo0507 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Problems with the display...

the display of my macbook pro slides to one side and what should be on the left is now on the right and in the middle is a black bar. then osx says i must restart my computer, but when i've done this the same problem is appearing after some time of work. What can I do??

Hi SassiDasWusel,
I'm sorry, I don't know how to fix your problem. Searching for other "lines in the display" problems yielded unsolved threads. My recommendation is contacting Apple for servicing. Since you bought it last Feb, it should be under warranty.

My original post, locked by this forum. Display problem related

Hi G5 Gurus,
The display problem first, we all know when screen savers display, a click on the mouse will bring you back to the active desktop, this was how it worked., but now, sometimes a click cause the G5 to sleep!
As for the sleep, I dare not to put it to sleep these days, because I am afriad it may cause a fire by over heating. Sometmes, actually four times in the past few months, my G5 could wake up by itself, followed by a extrem high speed running of the cooling fan, it sounded like a hair dryer running in the same room. Sometimes the sreen could light up, just like real wake up, sometimes, it was black. No clicks the mouse or keyboeard could bring it back to normal, I had to press and hold the power button to turn it off.
This crazy problem happened for the first time last summer, a dead hard disk was the cost. Apple replaced it, but failed to detect the cooling or power or display problem. I was given one month extended free service, but right after its end, the problem was back and happened even more often.
Please let me know if any of you had the same problem and please advise what to do.
100s Gs of thanks.
Songyan
iMac G5 Mac OS X (10.4.8)
la teller
Posts: 1
From: Los Angeles
Registered: Jan 10, 2007
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 10, 2007 2:21 PM in response to: Bad luck G5
I have the EXACT same problem. In fact, I could not have described it better myself. What gives? I brought it in to the "genius" bar and they repolaced the power supply free of charge but the problem is still there. I noticed they ordered a new logic board but did not end up replacing it after all. Did you have yours replaced and did it work? Is this a known issue?
imac G5 17 inch Mac OS X (10.3.9)
Bad luck G5
Posts: 8
From: UK
Registered: Jan 10, 2007
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 11, 2007 1:20 PM in response to: la teller
Hi La teller,
Thank you for your reply. The 'genius' here in London only replace the dead hard disk, which I belive was a victim of this problem. I was told they couldn't find anything wrong with the power supply or the cooling system.
Now at lest I know I am not the only bad luck guy. Let's wait and see if others are having the same problem. I am not sure if this is a known issue to Apple, even if it is, it may take years before they can offer a recall or free repaire. I noticed that some G5s have already been suffering from power problems and a free repaire was offered.
Thank you again and hope Apple can take our concerns into their consideration soon.
Songyan
iMac G5 Mac OS X (10.4.8)
stopha6
Posts: 1
From: US
Registered: Jan 12, 2007
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 12, 2007 7:43 AM in response to: Bad luck G5
Hello,
I'm also having this problem (fan running, won't come out of sleep), just spoke with an apple care rep. He confirmed my suspition that it was software, not hardware as I have just had the logic board and power supply replaced.
His suggestions were to:
1. Run disk repair from the startup CD
try running OS X from a firewire drive and see if the same behavior happens or
perform and archive and install.
When the fan starts to run like that it means the OS is not communicating with the hardware properly. The OS could be somewhat corrupt if you were having hardware issues beforehand, hence the need for a reinstall. I will be performing an archive and install after the disk repair, I'll let you know if it fixes the problem!
iMac G5 Mac OS X (10.4.8)
Bad luck G5
Posts: 8
From: UK
Registered: Jan 10, 2007
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 14, 2007 12:52 PM in response to: stopha6
Hi Stopha6,
Thank you for your message. I never imagined it could be a software issue, cos it looked so hardware.
Please keep me updated with your progress.
By the way, as I said in my old posts, a hard disk went dead when this happened for the very first time, how do you read this?
Thank you.
Songyan
iMac G5 Mac OS X (10.4.8)
Bad luck G5
Posts: 8
From: UK
Registered: Jan 10, 2007
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 15, 2007 6:58 AM in response to: stopha6
Hi Stopha6,
After reading your reply again, I realized that the system had already been reinstalled. As I said when it happened for the first time, the hard disk died with it, which was replaced, of course with a new OS X, but the same problem is still happening. May this suggest that it is not just a software problem? Thank you. Songyan
iMac G5 Mac OS X (10.4.8)
AG-Nate
Posts: 5
From: Pismo Beach,CA
Registered: Aug 26, 2006
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 14, 2007 3:38 PM in response to: Bad luck G5
The Fans going at full is only because you have an application that is using a lot of cpu power and therefore causing the imac to heat up so it turns the fans on. The screen-saver and sleep problem you describe sounds like something that may just happen on accident. But this sounds mostly like a software problem. Try making sure to always quit all non-apple products and see if anything changes.
eMac, iMacG5 Mac OS X (10.4.7) 800mhz 1gig ram, 2ghz 2gigs of ram
Bad luck G5
Posts: 8
From: UK
Registered: Jan 10, 2007
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 15, 2007 6:50 AM in response to: AG-Nate
Thank you, Ag-Nate. I will try as you adivised but I con't think the fans were activeted my intensive CPU using. In most of the cases, the problems happened when the Mac was sleeping, when the minimum CPU were being used.
iMac G5 Mac OS X (10.4.8)
Timothy Klein
Posts: 15
From: Denver, CO, USA
Registered: Dec 6, 2004
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Jan 31, 2007 1:02 PM in response to: AG-Nate
"The Fans going at full is only because you have an application that is using a lot of cpu power and therefore causing the imac to heat up so it turns the fans on."
That's only partly right. A hard-working process will make the fans run at high speed, of course.
But, the OS is in touch with the firmware of the iMac, telling it how to run the fans, based upon information the OS X kernel is getting about the state of the hardware.
If the firmware loses touch with the OS for some reason, and is not getting instructions on how to run the fan, it will default to running them at full blast, to be on the safe side (and this "full blast" fan mode is way louder than anything you'll generally experience during normal usage, I know from experience).
So it may not be so simple as a hard-working cpu process kicking the fans on.
iMac G5 17" 1.6 GHz Rev. A Mac OS X (10.4.8) 1 GB Ram
Kensall
Posts: 2
From: London, England
Registered: Feb 2, 2007
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Feb 2, 2007 9:05 AM in response to: Timothy Klein
Hi I have a 20" G5 imac it's about 18 months old and I am having the same problem, It freezes and the fan runs really loud. It's nothing to do with software as my I.T. guy has done a complete re-install. All of our admin people have imacs of differring ages and the flat panels are all OK but every one of the G5s has had a booting problem. Some fell into the recall for replacement logic boards but the one I have at home is the newest and doesn't. I'm waiting for my apple reseller to get back to me, but it looks like it's the logic board and as none of the serial numbers fall into the recall, I'm expecting a big bill. I'm really disappointed as I've been a professional apple user for over 15 years and have grown to expect a certain amount of honesty and integrity from them. Looking at all of the discussion boards and the amount of people complaining of the same problem the logic boards are defective and apple should be replacing these free of charge.
i mac G5 Mac OS X (10.4.8)
a brody
Posts: 15,170
From: Silver Spring, Maryland. Don't forget to backup your data!
Registered: Dec 23, 2000
Re: What's the problem? Display? Power supply? Cooling? My G5's gone mad
Posted: Feb 2, 2007 10:27 AM in response to: Kensall
Kensall,
Welcome to Apple Discussions!
As in the other thread I wrote:
Being from England, you may find the repair program under these pages:
http://www.apple.com/uk/support/imac/repairextensionprogram/
http://www.apple.com/uk/support/imac/powersupply/repairextension/
Check both of them as they refer to different models.
If neither of yours is under the program, please start a new topic thread so someone can help you.
http://discussions.apple.com/forum.jspa?forumID=881
First off, you'll get a wider audience who may be able to solve your problem. Secondly, responses to you won't confuse the original poster with solutions that don't apply to them. And thirdly, you'll know for certain whether or not a response applies to you.
iMac C2D 2.17/20 inch/iMac G5 1.8 1st gen/iMac G4 800 Mac OS 9 Mac OS X (10.4.8) EyeTV 200, Canon PS A530 , Epson P-R220, iSight, Airport Extreme, 5th Gen iPod

I am having a very similar problem. My G5 imac has already had the logic board replaced from the leaking capacitor problem. 8 mos. later the power supply was replaced under the second recall program when it failed to start up.
It had been working now for almost a year, when about 3 mos. ago I started to experience the sudden dimming effect - if the display was untouched the screen would dim about 30% similar to a laptop in energy save mode. I checked and none of these types of options were set in the pref panes. At the same time I would have the iMac go to sleep after a while from non-use, and then when I tried to wake it it would stir for a few seconds and then go right back to sleep. It took 2-3 attempts to wake it up.
Then last week, as I tried to wake it, it just shut down instead completely. I had to hold the power button down to recycle it to get it to come back to life (3 times).
Today was it - I found what I thought was a sleeping iMac, but it will not power up at all. I opened the back cover and the power supply is working, but I cannot get the board to energize, I reset the PMU, but the #2 LED won't even blink. It is completely dead.
Basically every time I used this computer I held my breath that it would not work. After 2 recalls I still only get 9 mos. out of it? Apple is really starting to show it is like the "big" computer makers, the quality is going right down the tubes.
iMac G5 Mac OS X (10.4.4)

User data causing display problems?

I had a user on an iBook whose display was completely washed out. The image was so white and there was so little detail that it was mostly unreadable.
So, I did a fresh load of 10.4 onto an older Powerbook G4 that had no issues, and I used the Setup Assistant to transfer over his all of his User Data, settings, and applications.
As soon as the Powerbook rebooted, it had inherited the display problem!
A fresh install on the iBook shows that the display is now fine. Somehow, this problem is travelling with the user's data, settings, and applications.
I've played with the display and color settings, but they have no effect on the problem.
The only unusual application that he was running was some "Ding!" app from Southwest Airlines.
Any idea where to look to hunt down this problem?

Check the contrast setting in the Universal Access pane of System Preferences; this setting can cause what you describe.
(15278)

Display, Backlight & OS issue

Hi all,
So, I opened my Macbook Pro 13" Late 2011 this morning to find the screen behaving strangely. There was a blue tint spreading from the left side, like ghosting, but more streaky.
Anyway, first thing I tried was to shut down the Mac and start from a fresh boot rather than from Sleep.
I power up and the screen doesn't even switch on. No flicker, no power. Also, strangely, the keyboard backlight doesn't work either.
PRAM reset and SMC reset both tried - both didn't change anything.
So, I plugged the Mac into an external display and that functions okay - albeit the O/S refuses to boot because of a permissions error that cannot be fixed using Disk Utility.
I'm in Single User mode copying my data manually to an external hdd ready to reinstall Mavericks.
My question, ultimately, is three-fold.
1. Are the LED display backlight and keyboard backlight linked in any way by hardware that could have failed?
2. Is this hardware part of the logic board or can it be replaced separately?
3. Would the issue with disk permissions be linked to the display problem and could a reinstall of Mac OS fix the display issue???
Any more info you need, i will be glad to provide. Bear in mind I do not have a functioning OS to give logs etc.
Thanks,
James

You should do what's easy for you. Amazon or service center.
A product is replaced withint the first 7 days of purchase if proved defected.
You have warranty, so you should probably go to Sony service center and see what they say. Most probably you won't need to contact Amazon. While the Amazon deal is good as well. Get the money back and buy the SW from Sony center.
Discussion guidelines.
Message me or any other moderator to seek help regarding moderation.

Sort by kind display problem - only folder icons

Hi, I have the following problem with Finder in Lion (happened in all 10.7.0 to 10.7.3):
When I use the "sort by kind" function in Lion, usually the categorie is displayed in a lighter text with a line underneith. Now it happens from time to time (suddenly) that the display changes and instead of the lighter text, the categories are displayed as "folders". Except they are not folders, the sorting still works and I cannot click on them. The category titles just look like folders and even have a folder icon in front of them.
When I re-select "Sort by kind" the problem is gone for a while.
I took a screenshot of how it is supposed to look: http://img809.imageshack.us/img809/3913/findergood.png
And how it looks after Lion changes to the "display problem view": http://img829.imageshack.us/img829/2347/finderbad.png
Note that in the second screenshot the very left column still behaves like expected but every layer underneith (that is to the right of it) has the display problem.
I also encountered that when this happens, I am not able to simply drag-and-drop files in Finder anymore. Instead I have to select them first (by blicking on them) and then drag them. Usually this first click to select is not necessary. Again, after re-selecting "sort by kind" this problem is gone.
Also, this happened on all the Macs I own that run Lion, so I'm pretty sure it is not a system specific problem.
Is there a solution to this issue?

Does no one have any idea on this?

The display problem in Issue management in Solman

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