The document could not be read: the document does not have a valid format.
I created a 10MB document in Pages about a week ago. Around that time, I reopened the document and edited it with no problems. A week later, I've tried to open the document but Pages gives me the following error:
The document "[Document Name].pages" could not be read. The document does not have a valid format.
I created, edited, and saved this document in Pages, so I am confused as to why Pages would be unable to re-open the file, especially as I haven't done anything to it since it worked last. I was worried that my hard drive might have corrupted the file so I ran diagnostic tests but everything was fine. I was also worried that because the file is synced with my iDisk that iDisk corrupted the file while syncing it or something but I don't know what I could do to check this. Either way, it's an important file and I need to open it: I thought that by putting it on iDisk I would have a copy in case something happened to my computer but this seems not to have helped (and maybe hurt!).
Any file recovery tools or other ways that I can open this file?
No, I don’t have Pages ’08 installed, but did in the past—is this a current issue?
Pages ’09 is registered.
I have tried dragging the file onto the app icon directly.
To recover at least the text, I did the “rename as zip, open index.xml” trick. Of course, in order to interpret that file, you do have to understand XML (thank god I do)… but if I hadn’t, man that would’ve been a major bummer.
Similar Messages
-
Pages document "could not be read" bc. it "does not have a valid format"
The document in question was properly saved and Pages was not open when my computer hung as it was shutting down. MS Word would not quit or force-quit and I had to hard restart the computer. When I later tried to open this Pages document, which I had been working on before Word froze, Page would not open it and responded with the error message: "This document "document_name.pages" could not be read. This document does not have a valid format." When I looked at the document in question I noticed that its file size was 0KB. I have no idea why this happened, but I suppose it has to do with my computer not shutting down properly and perhaps with Word freezing. If I repair my drive permission, re-index it, anything, will it help? Just a note on the status of this machine: spotlight stopped working earlier this morning and I was waiting to finish this document before repairing disk permissions and trying to fix that issue with Spotlight.
In the meantime I have tried various fixes. First I tried to change the file ending to .zip, unpack it and open it. Then the same, but this time I tried to view package contents. It doesn't show up in the contextual menu as even having a package to show the contents of. The file is effectively empty, but I don't know where the contents went! The funny thing is that the MS Word doc was recovered automatically. Is it possible that Pages doesn't have an auto-recovery mechanism?
I need this file urgently, or at least the text in it. It is the bibliography of an important paper due tomorrow at 5 pm.Any advice or suggestions would be greatly appreciated.
BTW, I have used a file-recovery program in the past. It is called "Stellar Phoenix" and it worked wonderfully to find a Word doc that I accidentally deleted. It can't find .pages document though. In order to do so, I would need to tell the program what the average file size is, as well as the header information as follows. "Header (in hexadecimal)" "At Offset (in decimal)". I have no idea what this means, but if I could insert it, perhaps it could find the lost data. Should I have it search for .pages, .zip, .xml? I'm at a loss, but I know that it doesn't recognize .pages. In the meantime, I sent a support email to them and will see what happens.
Thank you for your help.
DavidI can't respond before.
When the system say that your file size is 0KB, it means that nothing was saved. Only a file descripto exists.
So, there is nothing to recover.
Given the time the system crashed, you may have :
(1) a simple descriptor with nothing written
(2) a folder with every or only some of the required files.
In this case, Phoenix is useless : it's unable to revive a folder.
(3) a flatfile (a compressed version of the folder named above). It's only this kind of file which Phoenix may revive.
With a bit of luck, Phoenix would be able to revive the index.xml file which was in the original folder created in the temporary folder.
This file starts with :
<?xml version="1.0"?><sl:document xmlns:sfa="http://developer.apple.com/namespaces/sfa"
or
<?xml version="1.0"?>
<sl:document xmlns:sfa="http://developer.apple.com/namespaces/sfa"
The minimal size for a Pages index.xml file is : 520038 bytes.
If you retrieve the index.xml file, we may try to rebuild an usable package.
Ask the recovery tool to transfer the recovered file on an other media.
If the document embedded pictures, the index will give their path and their size which may be useful to recover them.
Yvan KOENIG (VALLAURIS, France) lundi 1 novembre 2010 10:27:44 -
Using Keynote '09 on an iMac OS 10.8.4. Two of my students saved a Keynote file then the next day when trying to open received an error message- The document "4b Molly.key" could not be read. The document does not have a valid format. The students are saving correctly. Any ideas how we can retrieve a working file? Why did this happen?
Just tagging on as I encounted this problem this morning. I'm using Mavericks, on MBP (late 2013).
Have both Keynote 5 and 6 - tried to open the file in both, to no avail. I have also tried the renaming of .key to .zip that seemed to work for others with previous OS, but does not fix now. Also tried uploading to iCloud, renaming, redownloading - no fix there either. I've tried to open on iPad and on a different user's iMac - again, get the same error.
It worked yesterday and the day before. It is a large file; however, I realized that from last night to this morning the only different thing I did was that I inserted photos in the keynote deck by drag & drop verses Insert/Choose and wondering if this corrupted the file.
I'm going to hope a fix is out there somewhere and that I don't have to spend hours upon days upon weeks redoing this 98+ page deck.
Any suggestions? -
hello, im trying to open a document but it seems like my computer does not have the require software to open it could you please tell me what can of software do i need in my laptop?
In order to help, more information is needed.
What type of document is it (word document, picture or?) And do you know what software it was created with and what file format it is? -
Please help!! Pages 09 :: Pages Files Can not be read - The Document Does Not Have A Valid Format
I used pages to write my coursework, but when I saved it, pages crashed...
Now I tried to reopen the file. It shows "The document ___.pages can not be read - The Document Does Not Have A Valid Format".
I've looked through the forum to find any fix methond. I tried the "zip solution" -> changes the file entention as .zip file.
But the still can not solve my problem. it shows the zip file can not be open..
I put my files in the following link.
http://dl.dropbox.com/u/16476040/Marketing%20Coursework.pages
Please could anyone try to offer me assistance. bacause it is very urgent.
I will be very grateful if anyone can help me.Hi, Peter
I followed the instriction, and changed to root to locate /.DocumentRevisions-V100/
I can see several ______.pages file under the ./DocumentRevisions-V100/PerUID/
From the "Date Modified" attribute, I can find several __.Pages files that what I want.
But unfortunately, when I tried to open these version files, it still shows
The document can not be read. The Document does not have a valid format.... -
Adobe Reader XI Pro does not recognize Samsung Multifunction Xpress M2875FD. I can not edit the PDF documents that I scan it. What do I do?
We need to find out what you actually have here. There is no Adobe Reader Pro. There is Adobe Reader and Adobe Acrobat Pro.
With Acrobat Pro, you may be able to do some editing after running OCR. With Adobe Reader, you cannot edit.
Which one do you have? -
The document does not have a valid format.
I created a special format document when I had Pages '08. I needed the proportions of the document to match the special paper on which the document would be printed so I created a special size for my document rather than 8 1/2 x 11. If I remember right it was closer to 8 1/2 x 13 or so. Anyway, I have now upgraded to Pages '09 and can no longer open any of these special format documents. I have versions of a couple of the documents that were created in Pages '08 without the special proportional size page and they open without issue. However the special size documents all get "The document does not have a valid format" and will not open. I really NEED these documents. I have seen some posts about renaming to a .zip and then something about an index file but I don't understand where this index file might be and what good it will do to open it. Also I know the files exist because they are still showing their original file sizes (not 0 MB). Any assistance would be appreciated.
Don't continue to search fruhulda.
I never saw such files.
The only things which I may recognize are :
the strings :
mluc
(10) nbNO --> Norvegian
(16) svSE --> Sveridge
(4) fiFI --> Finnish
(1) daDK --> Danish
(17) zhCN --> Chineese(1)
(5) frFR --> French
(8) jaJP --> Japanese
(3) enUS --> English (US)
(12) ptBR --> Portuguese (Brasil)
(15) esES --> Spanish
(18) zhTW --> Chineese(2)
(14) ruRU --> Russian
(9) koKR --> Korean
(6) deDE --> Deutch (Germany)
(2) nlNL --> Dutch (Nederland)
(7) itIT --> Italian
They are the symbols used to identify the languages used for 16 versions
Two others are missing:
(11) Polish (Polska) missing
(13) Portuguese (Portugal) missing
I found also
iMac in plain ASCII and .i.M.A.C (dots are in fact NIL characters) which is the Utf 16 representation of iMac.
During a few seconds I thought that it was a piece of System Files but the page thumbnail must be available somewhere so that the Finder is able to display it.
I will send these genetically modified documents to Apple Bugs Hunters.
Yvan KOENIG (VALLAURIS, France) lundi 31 janvier 2011 17:46:39
At the very end there is also the trailing string which fool the message parser:
the formula : *_Copyright Apple, Inc., 2010 -
I am trying to download a new theme. Lava theme. However, it will not let me download that or any other theme for that matter.
It continues to say, So and so could not be installed because Firefox does not have the needed files. What does this mean?
Also, on the newer version.. I can not find the tools option..The Firefox versions which come with many Linux distros have the default Mozilla Firefox updater disabled and use the distros built-in updater.
See this - http://linuxforums.org.uk/netbooks/install-firefox-6-on-an-acer-aspire-one-running-linpus-lite-linux/ -
Could not complete the video frames to layers command because photoshop does not support video in th
When I attempt to import a video I get the message "could not complete the video frames to layers command because photoshop does not support video in this version of windows" I am running on windows 8.1 pro (32 bit), shouldn't this be compatible???????????
Unfortunatly, the 32 bit versions of windows doesn't support video in photoshop cc.
see this post:
http://forums.adobe.com/message/5802978#5802978 -
I have the Mac OS 10.9.4 I am unable to read PDF's, so thought I would download the latest version of Adobe Reader. It will not install. Is it comparable with my Mac OS?
More information would be good.
What do you mean by "unable to read PDF's". How are you trying to read them and what exactly happens when you try?
so thought I would download the latest version of Adobe Reader. It will not install.
Again, what exactly is happening?
And yes, the latest version should be compatible with your OS. -
I had put my 3G sim in one IPAD 2 for testing. After 2 days I put the sim in my own IPAD 2 , but it does not accept/read the sim. Kindly advise ???
Hello Murali19,
I would recommend following through the article linked below for some useful troubleshooting steps that may help get Personal Hotspot enabled with the desired SIM card.
iOS: Troubleshooting Personal Hotspot
http://support.apple.com/kb/TS2756
Cheers,
Allen -
My Ipod classic wont play TED, The Grid, Techzilla and other video podcasts (but not all video podcasts). The genious bar could not figure out the problem. Instead, the Apple store gave me credit towards a new classic, which produced the same problem. This problem is not isolated to a single computer. Secondly, the convert to ipod version feature in Itunes does not resolve the problem. Lastly, I tried restoring the ipod to no avail. I've heard this is a video codec problem.
See this extensive older thread on the issue.
https://discussions.apple.com/thread/2813428?start=45&tstart=0
B-rock -
Hi My grandparents just bought an iPod Touch for me from Dubai, UAE. I can't see any facetime on the home screen nor in the settings. I've read that it's not possible. But is it possible if I get my OS updated again from India?
There is no way you can activate Facetime on an iPod touch purchased in the UAE. The government there required Apple to lock off Facetime at the hardware level and there's no way to unlock it. Reinstalling iOS, regardless of country, will not help. If you want Facetime, you will need to sell your UAE-version iPod and buy one there in India.
Regards. -
I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??
If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable. -
Even I have the latest version of Adober reader I still can not open pdf file on safari
Even I have the latest version of Adober reader I still can not open pdf file on safari.
Save the file locally, open the Reader application and try to open it from there. If it still doesn't work provide the full details of your OS, Reader version and the exact error message you're getting when you try to open the file.
Maybe you are looking for
-
My screen wont respond. Any ideas?
Areas of my screen aren't responding and when I try to scroll in just clicks on the area? Any suggestions on how I can fix this? My screen is cracked but is has been for months, can this effect the sensitivity?
-
Dear All, Having read this post :- Data Load Reporting Tool I have come to the conclusion that there isn't any such tool for monitoring of daily loads and the like. Can anyone tell me is it possible to have the underlining tables for RSPCM & RSMON de
-
How to get the clock to run on ipod nano 6th gen
help?
-
APEX 5 Interactive Report Link Hidden Column Pivot Report
Hi, i have some interactive report (on table demo_orders) If i put a link on, lets say USER_NAME and pass parameter, lets say #CUSTOMER_ID#, i can see the value substituted correctly in the report link. Using the pivot feature, e.g.: Pivot-Coumns: cu
-
Unable to Rollback Payroll Run
Hi, We have run payroll process for a period. But unable to rollback the run. When we try to rollback, we get error. Error is: ORA-01403: no data found FRM-40735: KEY-DELREC trigger raised unhandled exception ORA-06502. How to resolve?. How to rollba