The document could not be saved. This file is already open.

This problem recently developed.with several versions of Acrobat Reader 9.x installed. The full version of Acrobat is not installed.
Users used to be able to open an editable .pdf file in IE, edit it and save it. Some users can no longer do this. The are getting
the error message "The document could not be savedl. This file is already open. Users who are able to save from within a browser, are actually
using Acrobat Reader, which opens when opening the .pdf file from within the browser. Everyone can open Acrobat Reader V 9.x, edit an editable .pdf file and save it. It is just when the .pdf file is opened from a browser application, and the reader is not also launched. Help! This just started happening.
Thanks,
Sandy

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

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Error message "The document could not be saved. This file is already open" when trying to complete an electronic signature.

Running Adobe Acrobat Professional 10.1.0. I cannot upgrade to newer version because several applications were already tested on this version.
When trying to complete an electronic signature, my users receive the error message ""The document could not be saved. This file is already open". When they close and open the file again to try to sign again they find a corrupted electronic signature. Instead of a clean signature with the box colored in light blue they see their signature with the embedeed message Click Here to Verify & Sign with the box colored in grey.
We turned off antivirus in the Sharefolder where the forms are stored and nothing. We turned off the antivirus on the client and nothing. We stored the files in another server and nothing. One workaround is saving the file in the desktop, signing it, and then back to the Sharefolder. Another is saving the file with a different file name.
I've searched and the only similar thing was caused by the Windows Preview Pane. See Information Transmogrification: Adobe Acrobat saving a file does not work, displays “File may be read-only”. No luck with this one too.
Is definitively an intermittent problem. The users that experience the problem experience it intermittently.
This started to happen when we move our computers to Windows 7.
Any ideas?

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the pdf, I renamed it. tried to do it before I imported more pages. no go. the 16 mg pdf will normally reduce to 5 or 6

Hi,
Are you facing the issue with any pdf file?
Please try updating Acrobat to 11.0.7 and check.
You might also want to repair Acrobat and see.
Regards,
Rave

The document could not be saved. A file I/O error has occurred

Hello,
I have scanned PDF files varying in size from < 1,000 pages to > 5,000 pages. I seem to experience this issue on and off on various files regardless of the size. The issue is when I OCR the pdf using Adobe Acrobat X Pro, when it's completed the OCR process and I go to save it errors out with: "The document could not be saved. A file I/O error has occurred"
I have tried:
1. Saving to local hard drive
2. Saving to network drive
3. Renaming file and repeating steps 1&2
4. File/Save as and reducing (but it won't allow me to do so without saving first, lol)
Any thoughts? Thanks so much.
Phil
System specs:
Windows 7 Professional
16 gb RAM
500Gb Hard drive (409gb free)
Adobe Acrobat X Pro
Message was edited by: bldfb024 (system specs included at bottom)

No it is from a disk drive.
Robb Hanke
[signature deleted by host]

When I try to save a doc to my server I sometimes get this: The document could not be saved. There was a Macintosh system error (-5000). What does it mean?

When I try to save a doc to my server I sometimes get this: The document could not be saved. There was a Macintosh system error (-5000). What does it mean?

What kind of file are you saving, and what sort of clientserver setup do you have?
If you're using MS Office, it doesn't play nice with OS X Server, particularly with network homes.

The document could not be saved. There was a problem reading this document (114).

After adding some sticky notes to a PDF in Adobe Reader i went to save it and it comes up with "The document could not be saved. There was a problem reading this document (114)." and will not let me save it. Please can you advise if there is anyway of saving this document with the sicky notes in?

The problem is most likely document corruption. Try to work on a new copy from the original source.

I keep getting "The document could not be saved. A file I/O error has occurred."

Everytime I try to save a PDF file in Reader X... "save as...PDF" I get the "The document could not be saved. A file I/O error has occurred."
When I save it "save as...Text" is saves.

No it is from a disk drive.
Robb Hanke
[signature deleted by host]

The document could not be saved. an unexpected network error occurred

I have several users on a terminal server that access a PDF from a file server. This PDF has many fillable fields like Name: with an empty text box next to it.
Sometimes when the users open this PDF everything is missing except the fillable text fields. If they try to save the file they get the error in the subject of this ticket:
the document could not be saved. an unexpected network error occurred
Obviously, this sounds like a networking error, but 2 things.
1) The terminal server and the file server on both virtual servers on the same host, using the same SAN. Very unlikely to have a networking error.
2) This doesn't happen to every, it seems to be only affecting 3 of about 25 right now, and it is not all the time.
Any thoughts? I have checked to see if there were any hidden lock files, but that wasn't it. Google-fu turned up nothing.
Thanks for your help

Hey jdorimoto,
Could be please confirm if you are using Adobe Reader or Acrobat (what version) to open a PDF form.
What version of OS are you using?
Try saving the form to any other location with administrative privileges and then check.
Hope to get your response.
Regards,
Anubha

Error Message "The document could not be saved. A number is out of range"

Hello to all,
I'm working on a G5/10.4.11/Illust CS3/Acrobat 9 and use to generate .pdfs from .ais by using "Save as pdf" function. Either with LowRes profile and HighRes profile. My pdfs are sent to PC users that use to post it them for changes. But when they need to save them, they get the message "The document could not be saved. A number is out of range".
I know there was a few subject about that but do you have a recent solution to give me to help avoiding this bug ?
Many thanks in advance !
Stekc

As a follow to the above, the problem was related to a file transfer. The PDFs in question were being transfered from a Unix platform to a Windows Server. The transfer was defaulting to ASCII or Text and not binary. Apparently this was never an issue with older versions of Adobe Reader. Once the transfer was switched to binary, Reader X was able to view the files with no missing pages. Something was being stripped from the file that Reader X just didn't like.

Error: The document could not be saved

Hi
I opened one of pdf file from mapped network drive and then make comment in it and I am unable to save it. I receive the following error
" The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder."
Please advise.
Thanks.

Hi,
You may refer the following thread for the solution and detailed discussion:- Cannot Save as to network after update to 11.0.10.
Regards,
Nakul

When I try to save, I keep getting the message "The document could not be saved. You don't have permission" - even though I am the Administrator and the Get Info displays "Administrator and (me)".

When I try to save, I keep getting the message "The document could not be saved. You don't have permission" - even though I am the Administrator and the Get Info displays "Administrator" and my_name(me)". Also, when I do a disk permission repair, it always repairs the same applications and files. Last night, I did a disk permission repair twice and both times it took a long time and did the exact same repair both times.

Disk Utility won't repair your home folder. Sounds like your home folder permissions are messed up tho. Try repairing them this way by using Lion Recovery.
1. Restart Lion, and before you hear the chime, hold down the Command and R keys.
2. You’ll be at the Repair Utilities screen. Click the Utilities item in the Menu Bar, then click Terminal.
3. In the Terminal window, type resetpassword and hit Return.
4. The password reset utility window launches, but you’re not going to reset the password. Instead, click on icon for your Mac’s hard drive at the top. From the dropdown below it, select the user account where you’re having issues.
5. At the bottom of the window, you’ll see an area labeled Reset Home Directory Permissions and ACLs. Click the Reset button there.
The reset process takes just a couple of minutes. When it’s done, exit the programs you’ve opened and restart your Mac.
Good luck
RM

Error while saving interactive pdf form:The document could not be saved.

Hello,
Can anyone please help me here.
Not able to save the pdf form.
I have interactive form which contains static fields,text fields,Document digital signature and a submit button.
After filling and signing the form it will ask for saving the form.But saving is giving error.
Error : The document could not be saved.There was a error reading the document(26).
Can anyone please tell me why i am getting this error.
Thanks in advance,
Menaka.H.B

Hello,
Integrated into WD application means -> Interactive form generated in SFP transaction is used in abap webdynpro application.
Offline scenarion -> Since it is an interactive form, user will fill the form offline and submit it by email.From the webdyn pro appliaction user will download the form to the local desktop.Fills it offline and submits the form.
Now the interactive form generated directly from sfp tcode is working fine.I can fill the form,Sign it, save it and submit the form.
But the form downloaded from the WD application cannot be saved and is not allowing to dogitally sogn the form.
Its giving error The document could not be saved. there was a problem reading the document(26).
Thanks and Regards,
Menaka.H.B

The document could not be saved. The server said: "The operation failed because an unexpected error occurred. (Result code 0×80020005)" Please ensure you have completed all required properties with the correct information and try again.

I am having problems saving documents back to SharePoint when any of the document properties (metadata columns) are set to be "managed metadata". The check-in/save fails with error:
The document could not be saved. The server said:
“The operation failed because an unexpected error occurred. (Result code 0×80020005)”
Please ensure you have completed all required properties with the correct information and try again.
I have seen similar threads that suggest this is a known issue with this version of Acrobat but I would like conformation from Adobe that this is a known issue and whether it is fixed in a newer version?
Adobe Acrobat version 10.1.13
SharePoint 2010

Hi quodd,,
We are sorry for the issue being faced by you. I need some information from you so that I take further steps:
1. Which Adobe product are you using Acrobat or Adobe reader- what is the complete version?
2. How are you opening and saving the PDF, the exact workflow?
Are you doing it from within Adobe Reader/Acrobat application or opening it from browser, doing changes and saving it using browser itself.
3. Can you try to save a PDF to library with Custom template and managed metadata columns using browser directly.
4. Please verify that columns name do not contain spaces or some other special characters.
Can you try to save PDF to library with Custom template and just a single managed metadata column with a simple name
Thanks,
Nikhil Gupta

The document could not be saved error when Saving to a SharePoint Document Library

I am having an error when opening and commenting on Adobe PDF's that are stored in SharePoint 2010. When I attempt to save a PDF I have commented on I get the following error:
The Document could not be saved. The server said:
"The operation failed because an unexpected error occurred. (Result code: 0x80020005)"
This seems to happen in a Document Library that is based on a custom template with Managed Metadata columns, when we remove the columns it seems to work and when we create a library with a standard document library template and manually add the manage metadata columns it also works fine.
We would make this change to all document libraries where this issue occurs however this template is applied to 100's of libraries with thousands of documents stored in them. Is there anything we can look at to attempt to resolve this issue?
Word, Excel, PowerPoint, etc. documents seem to work fine in these libraries.

Hi quodd,,
We are sorry for the issue being faced by you. I need some information from you so that I take further steps:
1. Which Adobe product are you using Acrobat or Adobe reader- what is the complete version?
2. How are you opening and saving the PDF, the exact workflow?
Are you doing it from within Adobe Reader/Acrobat application or opening it from browser, doing changes and saving it using browser itself.
3. Can you try to save a PDF to library with Custom template and managed metadata columns using browser directly.
4. Please verify that columns name do not contain spaces or some other special characters.
Can you try to save PDF to library with Custom template and just a single managed metadata column with a simple name
Thanks,
Nikhil Gupta

CRM order giving the document could not be saved exception! Please help!

Hi Experts,
   I am changing the status of a order using CRM_STATUS_CHANGE_EXTERN and CRM_STATUS_CHANGE_INTERN.
   After this I call CRM_ORDER_INITIALIZE and the BAPI_BUSPROCESSND_SAVE.
   Finally commit.
           CALL FUNCTION 'CRM_ORDER_INITIALIZE'
              EXPORTING
                it_guids_to_init = lt_crmd_guids
                iv_init_frame_log = 'X'
                iv_keep_lock      = 'X'
              EXCEPTIONS
                error_occurred    = 1
                OTHERS            = 2.
            ls_obj_save-guid = v_header_guid.
            append ls_obj_save TO lt_obj_save.
            CALL FUNCTION 'BAPI_BUSPROCESSND_SAVE'
               EXPORTING
                UPDATE_TASK_LOCAL       = 'X' "commented. Taking default
                 SAVE_FRAME_LOG          = 'X'
               IMPORTING
                 LOG_HANDLE              = lv_log_handle
                TABLES
                  OBJECTS_TO_SAVE         = lt_obj_save
                  SAVED_OBJECTS           = lt_obj_saved
                  RETURN                  = lt_return.
    The function BAPI_BUSPROCESSND_SAVE is returning error: The document could not be saved in it_return. I am not getting any other details. What am I doing wrong? Please help!
Thanks & Regards
Gopal

Hi Robert,
   The SPRO settings seems to be fine.
   The problem is that the order is not getting saved whenever there is backward status change. However if I see the item status via tcode "crmd_order" then it actually shows the new status. In other words status is changing but still order is not getting saved.
   When I debugged the code I found that first It has successfully executed the FM CRM_STATUS_CHANGE_EXTERN and then when CRM_ORDER SAVE is called the parameter et_saved_objects is empty. I am passing header Guid in it_objects_to_save. If order is saved properly then et_saved_objects should be filled with order guid.
CALL FUNCTION 'CRM_ORDER_SAVE'
               EXPORTING
                 it_objects_to_save = lt_save
               IMPORTING
                 et_saved_objects   = lt_saved_obj
               EXCEPTIONS
                 document_not_saved = 1
                 OTHERS             = 2.
On further debugging inside CRM_ORDER SAVE I found that the FM CRM_EVENT_PASS_INFO_EXE_OW returns lt_events empty. That means the given guid is not registered for saving. Why is this so?
are there objects registered for saving
    call function 'CRM_EVENT_PASS_INFO_EXE_OW'
      exporting
        iv_exetime     = gc_event_exec_time-save_order
        iv_order_guid = ls_object_to_save
        iv_obj_kind    = gc_object_kind-orderadm_h
      importing
        et_event_calls = lt_events
      exceptions
        others         = 99.
    if lt_events is initial.
      delete ct_objects_to_save.
      continue.
    endif.
   The problem is when the order is not getting saved the status change is not getting transferred to BW or BI.
   What could be the issue?
Thanks
Gopal
Edited by: gopalkrishna baliga on Apr 7, 2011 5:59 AM
Edited by: gopalkrishna baliga on Apr 7, 2011 6:09 AM

The document could not be saved. This file is already open.

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