The document shows in the printer viewer, but it is paused and will not print.

Hi, when ever I try to print anything, the doc is in the viewer but is always paused, and will not print. I've tried to restart, but it will not do it.
Any advice?

Hi, are you referring to a problem in trying to print via the ePrint service e.g.. sending an email to your printer's email address, or printing directly from your PC/laptop?
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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