The download button as described on the HELP page doesn't appear on the page with my downloadable list of songs. How do you down load a purchase? I have made 3 purchases of the same song and can not down load it and the HELP instructions don't help.
The download button as described on the HELP page doesn't appear on the page listing my purchase.
The HELP instructions list that such a button must be clicked to down load an item.
I have made 3 purchases of the same song in an attempt to download it.
Only one of those purchases appears on the page that list purchases available to down load.
I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
Is there some secret to downloading a purchase or causing the down load button to appear?
Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M.
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