The DPS App Builder keep asking me to actived the Single Edition even being a Creative Cloud Member.

I'm having problems to active the Single Edition. The DPS App Builder keep asking me to actived the Single Edition even being a Creative Cloud Member. What should I do? Am I missing something?
Tks,

You may have already resolved this, however for benefit of other members:
Follow the troubleshooting steps mentioned in this article and make sure you click on 'Create App' from Folio Builder Panel once you follow all the steps:
http://helpx.adobe.com/digital-publishing-suite/kb/dps-ccm-users-get-activate.html

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I'm getting the "App Activate" error when I try to download my bundles from the DPS App Builder.

I have a Single-App subscription to the Adobe Creative Cloud.
According to this FAQ (link: http://www.adobe.com/products/creativecloud/faq.html#single-app) I should be able to publish unlimited single .folios with DPS with my Single-App subscription to the Creative Cloud. Here is the exact paragraph I'm refering to from that FAQ:
As a Creative Cloud member, do I have access to Digital Publishing Suite?
Digital Publishing Suite Single Edition is not available to free Creative Cloud members. Creative Cloud single-app and complete members have an unlimited Digital Publishing Suite Single Edition license. Creative Cloud for teams members also have an unlimited Digital Publishing Suite Single Edition license.
When I build the app in the DPS App Builder and reach the end of the process, I'm getting the error where it asks me to provide a Single Edition subscription serial to download the developer bundles for my app.
I have tried all the methods described on this forum to solve this problem, including deleting and reinstalling the DPS App Builder, deleting the old apps and creating new ones after redownloading the DPS App Builder, deleting the DPS App Builder, signing out of my Folio Builder in InDesign, redownloading the DPS App Builder, signing into my Folio Builder in InDesign again, etc., to no avail.
Can anyone help? This is a time-sensitive issue and I'm trying to get this app into the Apple submission process immediately. I can answer any questions if you all have troubleshooting advice for me.
Thanks,
David

Thank you for the information and the response. We will be upgrading to the full version of Creative Cloud to publish our single .folio.
I do want to remark on the issues created by Adobe's inconsistent explanation of how DPS can be used with the Creative Cloud. After reading that FAQ, I also spoke with an "Adobe Agent" through the chat system that pops up on various product pages and asked the agent as specifically as I could if the Single-app version of Creative Cloud would allow me to publish single .folios through DPS. In no uncertain terms the agent said the Single-app version would be fine, and referred me to the order page to begin the order process.
I spoke with another agent over chat in the morning on Saturday and they also said I should be able to publish single .folios with the Singe-app subscription to Creative Cloud. When I presented my App Activation problem to the agent, the agent said I should just wait 24-48 hours for my subscription to Creative Cloud to process so I could create my app.
This has been a very vexing process that has cost my team valuable app review time. If I had not encountered the FAQ and two agents who specifically told me that I could use the Single-app version of Creative Cloud to publish my .folio, I would have been happy to go straight to purchasing the full version of Creative Cloud.
Thanks again for the assistance.

Can anyone help with this error code# 2038. I can't install the DPS App Builder?

I keep trying to install this Adobe Air file and it will not install. Any help?
Thanks,
WM

Neil,
Funny... I don't seem to have the DPS App Builder in my Applications folder. Is there somewhere else it might exist?

Problems downloading in the DPS App builder

I am having problems creating my test app in the DPS App builder.
I can create and send app from (InDesign CS6) the folio builder–to the DPS App builder, but when I reach the final screen nothing appears listed under the "Downloads" area. The app type only appears as "built-in single edition app" and directs me to 'activate app' and purchase a serial number, which is not what i want to do. I just want to download it to iTunes to test it on my personal iPad.
It's the same issue from this thread..
http://forums.adobe.com/message/4786587
I followed the steps closely (installing updates to InDesign, reinstalling the DPS App builder) but it is still not working.
I'm really stuck, help!!!
Ryan

Any CC membership will do. You need to firtly go to InDesign and use the create app link from Folio builder Panel, that will launch your DPS App Builder, sign in with your CCM id and create an app. You should be able to download the build, if not then we may need to delete your previous build, send me a PM with your Viewer Builder id.

Is the DPS App Builder available as a separate download?

I have the Creative Cloud and have installations on both my workstation and laptop. I would like to be able to use the DPS App Builder but seeing as it is not available for Windows (NOT happy about that), I have no other option but to use a Mac for that portion of the workflow. That being the case I do have access to a Mac but I do not want to have to use one of my installations on a machine that I would barely use and that is not under my direct control. I also do not want to have to do this dancing activation stuff.
Is there a way to get the App Builder separate from InDesign so that I can make my files on my own machines and then create the app on the Mac?

Zakhana, you raise a good point about not having to use InDesign on the Mac to submit your app. It makes sense that DPS App Builder works only on a Mac since a Mac is required to create the Apple certificates and submit the app. Apple doesn't allow users to do either of those tasks on a Windows machine. But if you build your folios using a Windows computer, you should be able to use the Mac to sign in to the DPS App Builder directly rather than having to go through InDesign. As you mentioned, you can authorize your Mac, submit your app, and then deauthorize the Mac, but that's extra work.
This Create App workflow for Creative Cloud members also makes updating an app difficult. I'll see if there's a way to improve the Creative Cloud workflow on Windows and let you know what I find out.

The DPS App Builder (Mac Version) Where can I get down?

The DPS App Builder (Mac Version) Where can I get down?

You can directly download from: http://www.adobe.com/go/digpubsuite_vb_mac or by clicking on App Builder after you login to your DPS Dashboard.

When creating an Android app in DPS App Builder, why do I not have the option of "Multi Folio with Amazon Subscription"?

The only option available is Google Play. Why is this happening?

I found a folder with an old APK file that worked. I wish I could edit it because it has the wrong splash screen attached to it, but at least the app is working. I wish I could have the app back in app builder and be able to edit that. I understand that you all aren't going to support these Amazon Subscription apps but we have current subscribers and they may have a full year left. We are stuck with an app that we still need to use until their subscriptions are up before we can make a change to how our android user are going to receive their magazines. Adobe should allow some sort of support for this type of situation. Now I have an app with a bad splash screen that looks completely unprofessional. Is there anyway to recover the file in App Builder? Is that what you were referring to or were you just referring to the APK file? I do appreciate all your help and attention to this.

How to change the Markting Version in the DPS App Builder?

e.g. from 1.0.2 to 1.0

The iTunes Connect version number is what appears in your iTunes/App Store description, so you can just leave it as 1.0 and ignore the warning message you're getting from Apple when you submit the app.

I have downloaded the update but Firefox keeps asking me to download the new version, what am I doing wrong?

I moved it to applications and then to the desk top icon for firefox. When I open Firefox it tells me that I need the new version. Is there a new version everyday?

The latest version for your os is: Firefox 11 or if you like 3.6.28
http://www.mozilla.org/en-US/firefox/all.html for FF11
http://www.mozilla.org/en-US/firefox/all-older.html for FF3.6.28
If you have install one of the above your user agent is corrupted and that identifies you as Firefox/3.6.3
see your user agent:
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
you must [https://support.mozilla.org/en-US/kb/websites-incorrectly-report-firefox-outdated-or-in?redirectlocale=en-US&redirectslug=Websites+or+add-ons+incorrectly+report+incompatible+browser#w_reset-your-user-agent reset user agent]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Updating my .ipa in DPS App Builder for testing is not working

Hi there,
I've build my .ipa file in DPS App Builder for testing on my iPad before I publish it to the app store. No problem. I tested it and saw some modifications to make. I made the changes on my folio, updated it in the folio builder of indesign (on the cloud). Then I get back to DPS App Builder and rebuild an .ipa file from the "Manage" and "Modify" windows, it download and test my certifates, seems to work ok. Then I've created the new .ipa file (after erasing the old one on my desktop and iTunes) but when I synch it back on my iPad it's not updated. It's still the first version of my folio without the changes.
I tried to create a new app from the beginning but the single edition serial number does not work anymore. So my only solution is to update my folio, right? But what is the right way to do it? Am I missing something? I didn't find any answer in the step by step guide about that.
Or is it possible to delete completly the first version in DPS App Builder to recreate it without losing my single edition serial number as I didn't submit it to Apple yet?
Do I have something to do in the Folio Producer?
Thanks for your help.
Julien.

Single Edition Serial is one time use thus modification is not possible from your end directly in case you wish to use the same serial number. For such cases you need to contact DPS Support, who can get an approval on a serial number reset after reviewing the need.
In this case, I'll take this offline with you in reference to forum post # http://forums.adobe.com/message/5597607.

DPS App Builder.app vs. the online App builder

Can I still build new iPad apps (and update old ones for 64 bit) using the DPS App Builder.app on my computer?
I understand that I need to use the online builder at: https://appbuilder.digitalpublishing.acrobat.com/#/login to build Android apps.
For iPad apps does it matter which one I use?
thanks,
Dave

Use the desktop DPS App Builder to build iOS apps. Use the Web-based DPS App Builder to build Android and Windows apps.
You can't use the Web-based DPS App Builder to build iOS apps, and you can't use the desktop DPS App Builder to build Android/Windows apps.

Cant sign to DPS app builder in to download distribution ZIP file

I cant sign in to DPS app builder, with the very same P12 and distribution certificate I used to create the app. the app is visible in the DPS app builder. however I just cant download it. Right before download it asks me to sign in... i define paths for P12 file and distribution certificate and i type my pass for P12 file... but after a while it returns me sign ion error message - conatantly.
Btw, my folio and article in it doenst have any special chars (only a-z). Thank you.

Try the following if you are a Creative Cloud customer:
1) Make sure DPS App Builder is no longer running on your machine. Go to the DPS App Builder menu and make sure you quit, so it's really shut down.
2) Sign out of Folio Builder Panel in InDesign, then close InDesign.
3) Run InDesign and sign into Folio Builder Panel
4) From Folio Builder Panel select Create App in the flyout menu and proceed with the app creation process.
If you are getting a signing failure, rather than a sign in failure, try the three solutions at http://helpx.adobe.com/digital-publishing-suite/kb/app-builder-error-signingfailed.html.
Neil

DPS APP Builder Error Code 1

Hello,
I'm getting an Error Code 1 message when trying to download the test APP from the DPS APP Builder. I've tried re-building the document (a process that takes almost 8 hours in my case as our APP features 110 articles including almost 1000 images), updating it, generating new certificates and any other workaround mentioned in a previous discussion about this same subject. Nothing worked for me.
The only workaround I haven't tried is deleting the folio from ~/Library/Preferences/StageManager.BD092818F67280F4B42B04877600987F01 11B594.1/Local Store/dmp.
Apparently, there's nothing called "StageManager" in my MacBook Pro. Not in this route neither in any other route.
Any idea about how to solve this? (if possible without re-building once again the whole document) We can't wait until the error code 1 bug is fixed in future Adobe updates as we need to submit the APP to Apple next week.
Thanks for your time.

Anyone can help??
Update my latest experimental results.
I found that issue was folio package related.
Because when I use another folio package to the same app item in App Builder, this error message does not appear.
But the original package in exchange, this error information occurs.
Are there helpful to solve this problem?

Error when starting DPS App Builder - Application not found

WTF folks.
This morning I open my document (CS5) and it says I have to update my folio tools (needless to say i hate it to be forced to do an update before I can start working).
Well, I do an update, both tools (Folio Builder and Producer Tools).
Now there seem to be some changes, I cant refresh my folio via menu anymore. When choosing the new "build app"-option I get an error :
"An error occured while starting DPS App Builder. The DPS App-Builder Application was not found" (translated).
German original version: "Beim Starten von DPS App Builder ist ein Fehler aufgetreten. Die DPS App Builder-Anwendung wurde nicht gefunden."
Any Solutions? Where to get the mysterious "App-Builder Application?"
edit: refresh is now only possible inside the folio it seems.

App Builder is nothing but a new name to Viewer Builder. Download it from DPS Dashbaord.

DPS App Builder - "custom-icon-disabled-png" not found

Hi,
just tried to upgrade one of our Amazon/Android Apps to v26. After pressing "Create App" (but in German), I go this pesky little error message
After re-assigning all icon images still the same error message.
Anybody who can shed some light on the issue?
Regards
Benjamin

I have had the same problem.
After reassigning all icons splash screens and zip files I got the same message.
I quitted the DPS App Builder and have updated the App again without reassigning the icons, ... again.
After that everything went fine.
Maybe you try to do the same.

The DPS App Builder keep asking me to actived the Single Edition even being a Creative Cloud Member.

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