The dreaded red cross

So i was on the hellish night bus the other night merrily settling down to retreat to music world when, although my ipod looked to be playing music as usual, nothing was coming through the headphones. After wrestling with these for some time, i decided to reset my ipod, in case that was the problem. Then, this big red cross appears and it won't go any further.
On looking at the support page it says i need to put the ipod into disk mode in order to restore it - the only problem is no matter how many times i try it won't go into disk mode. The advice on the support page if this happens is to either request online help (I can't as i'm out of warranty), or drop into a 'genius bar'. The last time i went to one of these places the staff were useless and offered little by way of specialist assistance. Does anybody have any suggestions about what's wrong and anything i can do, or is it terminal?
It was fine till that point, no signs of any problems at all.

I may have spoken too soon. I come with my tail between my legs.
Basically, i think my ipod's had it. I just wondered if anybody might be able to provide a bit of advice before i proceed. After i hurled it at the desk it seemed to be fine. But then i noticed it was sticking a lot, taking its time to do things on occasion. Then i went and did the stupid thing and restored it, and now itunes can't sync to it. Sometimes it recognises it but when it starts trying to copy songs over and sync it fails and comes up with an error message saying 'failure to copy to drive etc...' and 'delay write failed'. And the ipoc just clicks/chirps away over and over. Even if i restore or go into disk mode (which i still can).
No sad face though, and the thing still works, it just won't sync.
Does this sound like the hard drive is knackered and needs replacing?
I dismantled it just now and can't see any obvious broken connections.

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