"The drive where windows is installed is locked. Unlock the drive and try again."

Have an Envy M6-K010DX notebook. Due to an internet problem while upgrading from Win 8 to 8.1, the PC doesn't properly boot and Windows Explorer won't load. Decided to 'Refresh' the OS and went to the F11 restore utilities. When I go to the refresh utility and follow the prompts I reach a message that says, "The drive where windows is installed is locked. Unlock the drive and try again." I've searched support for unlocking instructions and aside from some bootrec commands (that didn't work - probably because I don't have a Win 8 disk) not much is available.
The only access I have for running commands is via the Task Manager and F11 command prompt. What is this 'locked' drive, anyway? Does anyone have any information on this?
This question was solved.
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Its hard to say if it the data is accessable or if the file system is corrupted or not.
Recuva is a free utility to recover files that are missing due to deleting or reformatting.
Not all of the data will be recoverable now but perhaps most of it is.
If Recuva cannot detect anything, I doubt a paid program will do any better.
You can plug the old drive into a sata port on a desktop PC or you can purchase a usb adapter to use on another laptop.
If you go with a USB adapter, get one thats usb 3.O if possible.
Example: for notebook drives...http://www.newegg.com/Product/Product.aspx?Item=N82E16812161005

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Welcome to sony Community!
Here is the link on how to properly go back to factory setting. Please read and follow the steps carefully.
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Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
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TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
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