The DVD burner will not open

The DVD burner will not open. I bought a DDV cleaner with the tiny brush, but it will not open for me to get the disc in!

Hello Klaus,
It is the built in Superdrive.
Thanks,
Johnny
MM

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DVD drive will not open

I have just now set up my new HP Pavilion p7-1110 - the DVD drive will not open.

Hello Melly,
I would like to assist you with some information I have found about this issue and give you the in's and out's of your issue. The link below will give you different ways to get your dvd drive open:
http://www.computerhope.com/issues/ch000214.htm
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>Please click Kudos, if this information has been helpful >>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

My CD/DVD drive will not open

My CD/DVD drive will not open when I insert any type CD/DVD. The CD/DVD just runs but will not open.

Try cleaning the lens:
Use a DVD lens cleaning disk.
Use a few shots of compressed air in the slot.
Wrap a fine microfiber cloth (eyeglasses cleaning cloth?) around a business card and gently insert it in the slot.
If no success, a trip to the genius bar at an Apple store is the best option.
Ciao.

TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding"

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.

The application Safari can't be opened -1712
What to do about "The application 'Safari' can't be opened" -1712 ?

Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 - 3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help.

Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 - 3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help from Adobe.
This morning, I made a new "customer" and downloaded the "trial version" of CC2014 photoshop. This resulted a working CC2014. I hope Adobe can fix my "real" account which does not work at this time.
Anyone else tried this?
Ken

I don't think everyone with a Mac is having basic problems with Photoshop 2014.1.
What exact versions do you have in each case? Is your updated version 2014.1, while the "new customer" version is 2014.0? Choose Help - System Info to see.
Sounds like, given your specific system, you may want to try a full clean and reinstall, or maybe a downgrade to 2014.0 until 2014.1.1 or 2014.2 comes out. I think the older versions are available through the Creative Cloud application.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel

I have just purchased a Canon 7d Mk2 but the raw files will not open in Cs5 and downloads of Adobe Camera Raw 8.7 will not install. What can I do?

I have just purchased a Canon 7d Mk2 but the raw files will not open in Cs5 and downloads of Adobe Camera Raw 8.7 will not install. What can I do?

Alternatively, install & use RawTherapee instead to develop your raw files instead (free and open source).
http://rawtherapee.com/

The messages program will not open due to an internal error

The Messages application will not open due to an internal error? I have reinstalled the OS and still have the same problem. Although the messages notifcation still works.

Look at the discussion here.

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app

Some applications are not opening, including mail and Word. Clicking on the icon stirs it on the dock, but will not open it.

Some applications are not opening, including Mail and Word. Clicking on the icon stirs it on the dock, but will not open it. Any suggestions? Thank you!

Ok, that's plenty of space.
Check the S.M.A.R.T. status on your HD: Boot from install disc (insert disc > restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD which will need to be replaced (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

I have an IMAC and the DVD player will not accept DVD's. As they are inserted, they are immediately ejected.

I have an IMAC (OS X 10.7.5) and the DVD player will not accept DVD's. As they are inserted, they are immediately ejected. How do I fix this?

try resetting the System Management Controller (SMC).

I bought a Nikon D810 and the RAW files will not open in Photoshop 6. Can anyone help me?

I bought a Nikon D810 and the RAW files will not open in Photoshop 6. Can anyone help me?

You're welcome! It's usually CS5 and below that has the ACR update problems.
What counts is that you are back in business.
Gene

The App store will not open on my Mac....

The App store will not open on my Mac....

Welcome to the communities.
We want to help you but unfortunately you have given us insufficient information.
Please find a moment to tell us more about your machine, the model identifier, the OS version, and the total amount of RAM you have.   It also helps to know where you are, nothing specific, just the country.
Then fill those same details in your profile for future use.
We need this to answer questions otherwise we're just working blind.   Remember, different OS's and devices often require different answers for the same question.
Asking questions.      Before asking your first question, learn about community etiquette, checking for similar questions and rewarding helpful members.                                      Learn more about asking questions

My Creative Cloud icon is gone from the menu bar and the CC app will not open.

My Creative Cloud icon is gone from the menu bar and the CC app will not open. I'm on OS 10.10.3. I've tried reinstalling and also various fixes suggested on this forum but to no avail. Incredibly frustrating to be paying monthly for a product that doesn't work.

Click on below link :
OS X Mavericks: Enable and disable the root user
(Applies for Yosemite as well)
How to log in as root
Use these steps in Snow Leopard and later to log in as the root user.
If you are logged in, choose Log Out from the Apple menu.
If you are logging in from a list of usernames with pictures, click Other.
In the Name field, type: root
In the Password field, type the password you defined when setting up the root user account.
Let me know if you face any issue

TS4006 The camera shutter will not open and the camera screen is black front and rear ipod 4, tried force quit and reset, help?

The camera shutter will not open sometime and the camera screen is black. It seems to open as if were switching to the rear but that also appears black? i have force quit the app and hard/soft reset, help?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

The DVD burner will not open

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