The DVD player doesn't play. It says the DVD is empty and asks if I want to burn.

I have tried to play several different movies with no luck. The player spins and acts like it is going to work and then gives me a screen asking me if I want to burn the DVD because it is empty (which I know it isn't). Any suggestions as to where I even start looking in regards as to how to fix the problem without having to take the laptop somewhere? I am not a techy person at all so "plain English" answers please!

Hello Beamer, you must update to latest (21.0) version, the bug it is fixed in firefox 21!
https://bugzilla.mozilla.org/show_bug.cgi?id=845681
[https://support.mozilla.org/en-US/kb/update-firefox-latest-version#os=mac&browser=fx21 Update Firefox to the latest version]
thank you

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First, welcome to the discussions.
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Message was edited by: A Train Car Full of Escaped Convicts

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Hello Beamer, you must update to latest (21.0) version, the bug it is fixed in firefox 21!
https://bugzilla.mozilla.org/show_bug.cgi?id=845681
[https://support.mozilla.org/en-US/kb/update-firefox-latest-version#os=mac&browser=fx21 Update Firefox to the latest version]
thank you

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There are different lenses used to read CDs and DVDs.
The lens for the DVD reading/writing part of your drive is probably damaged or stopped working in some fashion.
Bottom line, your optical will no longer play DVDs. and it is not worth the cost to replace it.
While some long time contributors will tell you otherwise, the optical drives in older iMacs are not a very good quality drive and they are the first internal hardware, inside these aluminum model iMacs, commonly prone to early failure do to heat, dust getting inside and their vertical mounted orientation inside the iMac.
Optical drives, especially the slot loading types in iMacs do not like being used in the vertical orientation to read and write discs.
The bottom line is that it is cheaper and easier just to connect up an external optical disc drive.
There are cheap ones (under$50) that'll last anywhere from a year to three years or more expensive(over $50 and higher) that will last much longer.
Not all optical drives are Mac compatible.
Most Mac compatible drives you will only find to be purchased online.
Here are two on Amazon.com that are cheap and Mac compatible
http://www.amazon.com/LG-GP10NB20-Portable-External-Drive/dp/B004K2Z4MS/ref=sr_1 _3?ie=UTF8&qid=1398883289&sr=8-3&keywords=Mac+compatible+external+LG+optical+dr i ve
http://www.amazon.com/LG-Electronics-Portable-External-GP40NB40/dp/B009DS6OFU/re f=sr_1_7?ie=UTF8&qid=1398883289&sr=8-7&keywords=Mac+compatible+external+LG+opti c al+drive
Here's another source for Mac compatible optical drives. These are better quality optical drives.
These are also tray loading drives.
http://eshop.macsales.com/item/OWC/VLU2SD24XS/
http://eshop.macsales.com/item/OWC/MR3F82SD24S/
Good Luck!

The DVD player doesn't play. It says the DVD is empty and asks if I want to burn.

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