The "edit in" menu is completely inactive. All plug-ins are visible but in light grey; i.e. not accessible. Any idea how to solve the issue? Fyi: I am using LR 5.7.1 on MacBook with Mawericks.

Jim, that sounds like a good hypothesis. Yes, I am using smart previews. I have my originals on an external drive which is connected. Still, LR can not find them. Do you know how to tell LR where to find the originals? I would like LR to identify the source automatically: if external drive is connected LR should show "original and smart preview" not only "smart preview". Thanks for your help.

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When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?

When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?

Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv.

Question: I cannot start my iPhone 4. It just "died". I connected it ti my Mac, but tha Mac doesn´t recognise it. Any ideas how to wake the phone.The battery is fine, I just cannot get it working!

Question: I cannot start my iPhone 4. It just "died". I connected it ti my Mac, but tha Mac doesn´t recognise it. Any ideas how to wake the phone.The battery is fine, I just cannot get it working!

See Here for
Frozen or unresponsive iPhone
Try this first... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
If that does not work... try letting the battery fully drain.
Then Charge for an Hour and try the suggestions again.

My 2008 Mac Pro running Lion will not play HDV1080i60 footage in FCP 7. When I open the sequence settings, all HDV codecs are hdv1, hdv2, hdv3, and so forth. Anyone have any idea how to fix this?

My 2006 - 2008 Mac Pro running Lion will not play HDV 1080i60 footage in FCP 7. When I open the sequence settings, all HDV codecs are hdv1, hdv2, hdv3, and so forth. However, when I open the project on my other Mac Pro running Snow Leopard and FCP 6, the footage works fine as it does on my newer Imac running Mavericks and FCP 7. I have tried a Quicktime update on the Mac Pro that the footage doesn't work on but it says that I already have the newest version of Quicktime installed. I have also tried reinstalling the Final Cut Pro Studio twice, still no fix. I'm completely out of solutions and need to be able to edit HDV footage on this machine. Any help would be great. Thanks.

there was a recent software update that seemed to screw HDV up. Do some searching here over the last month or 2 and you'll find a bunch of posts and some possible solutions.
Worst case scenario, do as Shane suggests. But might I suggest you take a look at the user tips section of the forum. there are some great tips on how to prevent these sorts of problems by cloning your startup drive, etc.

After updating with the IOS8 my photos are no longer in an album or photo stream. Any idea how to correct this issue. Hate this new feature.

When I updated my iphone and ipad with the new update IOS 8 my photos are no longer in an album or photo stream. They are in different files with all the dates that they were taken. I hate this feature. Is there any way I can get the photo stream and album back. Why do they make these changes when they just undo all the good things. Any help would be appreciated. Thank you in advance for anyone that can help me. It is impossible to reach apple when your device is an older model.

Hey there Trishna51,
It sounds like you are seeing your photos grouped together by date, rather than the view you are used to seeing. From what you are describing, it seems like you are seeing either the Moments, or Collections view in the photos app. You can switch to the Camera Roll view in Albums located at the bottom of the Photos window:
From: iOS 8 User Guide
Thank you for using Apple Support Communities.
All the best,
Sterling

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones and it never worked. Does anyone has an idea how to solve the problem? Tks.

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones but it never worked. Does anyone has an idea how to solve the problem? Tks.

This is not a feature of iPhone, iPad or iOS.
Bluetooth is supported for stereo headsets/speakers, handsfree telephone
devices/headsets, some keyboards, some peer-to-peer apps from the
app store and internet tethering where provided by the carrier.
Other than this it will not connect to a phone/computer/device. (thanks to ckuan for the wording)

I loaded my ipad photos from camera and all the pictures sorted by date. Next, I did a sync with my computer and the photos were all reorganized into IMPRT folders an out of date sequence. Any idea how to put the photos back into date files?

I loaded my ipad photos from camera and all the pictures sorted by date. I later sync my ipad with my computer and the photos were all reorganized into IMPRT folders an out of date sequence. Any idea how to put the photos back into date files other than reloading all of them from camera?

What version of iPhoto?
Select one and rotate it. Then rotate it back. Does that make it appear?
A much better work flow is the keep the photos after importing. Check the success the import, wait for at least one successful backup cycle then use you camera's format command to reformat the card
LN

I have been having issues with my iCloud email on my iMac. For some time period, everyday, it won't reload and often shows symbols instead of letters for the text. Any ideas how to solve?

I have been having issues with my iCloud email on my iMac. For some time period, everyday, it won't reload and often shows symbols instead of letters for the text. Any ideas how to solve?

All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

I have recently had my hard drive replaced due to a fault whilst in Germany working. Happy with the replacement, however when i go to log on as a user that screen is in German? Any idea how to change the language?

i have recently had my hard drive replaced due to a fault whilst in Germany working. Happy with the replacement, however when i go to log on as a user that screen is in German? Any idea how to change the language?

Greetings Lex,
Kind of you to comment ... but you are also adding years to my signature! I know I'm 76 but I don't want to think about it.
Regards 71.

I get an error stating I need to accept the Adobe Acrobat TOS but there I do not see a place to complete this task. Any ideas how to solve?

Everytime I click a .pdf file on a webpage, I get an error stating I need to accept the Adobe Acrobat TOS but there I do not see a place to complete this task. Any ideas how to solve?

Open Adobe Reader, then accept the EULA.

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

Settings >> Mail, Contacts. Calendars >> Organise by Thread. Switch to OFF to see every individual email in the Inbox.

Any idea how to exchange the CTI-OS Lincense with CAD License?

Any idea how to exchange the CTI-OS Lincense with CAD License?

Hi,
I think that you only have to install the CAD component in the PG or another machine.
If you need a file license, contact your AM in order to get an upgrade from CTIOS to CAD.
Hope this helps,
Juan Luis

HT201303 last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

A few reasons I can think of, but instead of shooting in the dark, lets check with experts who can look at your account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Have a new mac with OS X 10.9.5 and my CS4 is Not Working anymore. It says to Contact Adobe Support regarding the licence- but that Seems impossible. Any idea how to solve this?

I Have a new mac book pro with OS X 10.9.5 and now my CS4 is Not Working anymore. It tells me to Contact Adobe Support regarding the licence - but that Seems impossible. Any idea how to solve this?

Use the web chat and just be patient.
Mylenium

Hi I have mac os x 10.6.6 and need to update however keep getting the message " software update server ( 172.22.13.4 ) is not responding". My internet connections are all working. Any ideas how to solve this?

Hi I have mac os x 10.6.6 and need to update however keep getting the message " software update server ( 172.22.13.4 ) is not responding". My internet connections are all working. Any ideas how to solve this?

If you have enough room on the boot drive, head to System Preferences > Accounts and create another Admin Account, log out and into it and try your Software Update again.
If this doesn't work, connect a Ethernet cable to the router or modem (power off/on) and try again.
If this doesn't work then run through this list of fixes.
..Step by Step to fix your Mac
Diagnosing network issues

The "edit in" menu is completely inactive. All plug-ins are visible but in light grey; i.e. not accessible. Any idea how to solve the issue? Fyi: I am using LR 5.7.1 on MacBook with Mawericks.

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