The embedded controller (EC) did not respond within the specified timeout period - Flex 15D

Hello,
I have an IdeaPad Flex 15D, and I have had several problems (mostly processor-related) in the time I have been using it. I contacted Customer Support twice, and finally did a system reset a few days ago after being told by Lenovo Support that my choices for fixing the problem were 1) Reset, or 2) Pay for a premium service to diagnose the problem. Needless to say (again), I went with option 1. So far I have not had any noticible problems with the processors, but there is a certain error showing up in the Event Viewer that I am concerned about. Lenovo Support has been next-to-useless troubleshooting my problems thus far, so I'm taking them here. The error is as follows:
(Event ID 13)
The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
Sounds like the BIOS needs an update, right? Well, I went straight to the Flex 15D drivers page, and guess what? I quote the drivers page: Bios update is not required for this product. Not required? So, Lenovo ships a broken BIOS and then refuses to support it? I don't know if Lenovo employees ever read this forum, so this might not be the best way to get their attention, but I am so fed up with Customer Support and I want this issue to be known to more than just a few unhelpful 'tech support' people. The Flex 15D isn't one of the more popular laptops out there, so I can't expect anyone reading this to be able to duplicate this problem or really provide any support, but if you have any suggestions whatsover, please reply to this thread. Like I said, I want people to know, and hopefully we can get Lenovo's attention so they can fix this problem.
Best regards,
Owen Dugmore

Hi,
I understand that you get the error message when performing a full crawl. I have seen similar cases caused by IE proxy settings. You can try to edit the Internet Options>Connections>LAN settings. Uncheck ‘Automatically detect settings’.
For more information, please refer to this site:
Search error: crawler could not connect to the repository:
http://social.technet.microsoft.com/forums/en-US/sharepointadminprevious/thread/c230ab36-8d0b-4c25-bf86-33136d17642b/
Thanks,
Entan Ming
Entan Ming
TechNet Community Support

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Hi,
I understand that you get the error message when performing a full crawl. I have seen similar cases caused by IE proxy settings. You can try to edit the Internet Options>Connections>LAN settings. Uncheck ‘Automatically detect settings’.
For more information, please refer to this site:
Search error: crawler could not connect to the repository:
http://social.technet.microsoft.com/forums/en-US/sharepointadminprevious/thread/c230ab36-8d0b-4c25-bf86-33136d17642b/
Thanks,
Entan Ming
Entan Ming
TechNet Community Support

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Message was edited by:
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The embedded controller (EC) did not respond within the specified timeout period - Flex 15D

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