The exclamation mark purchased on my old ipod which i cant access
how do i play songs with the exclamation mark they were purchased on my old ipod which i cant access
Either sync it from your iTunes library or redownload it directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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these songs were bought using my old iPhone/on an old computer so it isn't possible for me to copy the files to another device. how do i find them?
Hello jaggerseyes
I would check the purchase history to see the purchases. If you have any further questions about it, there is another article that will assist with getting back those purchases resolved.
On a computer with iTunes installed, click purchase history to have iTunes open and display your purchase history. You will be prompted for your Apple ID and password.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Exclamation mark-will they go on ipod?
hey,
i have just bought an external hard drive, and i have my music on there, and on my computer.
however i would like to delete it off my computer nad just keep it on the external hard drive.
i am getting exclamtion marks by my songs, as iTunes must be having a problem finding my external hard drive, even though i have moved my iTunes music library...i think it is the fault of the external hard drive
so i would like to know if the songs with the exclamation mark will go onto my ipod, will still go onto my ipod?does the exclamation mark just mean that they dont play in iTunes?
thank you for your help!Hannah,
You need to move the music files back to where they were and then move the Library using iTunes (see below). Otherwise your Library will be severly broken.
If you want to make another drive (direct or portable) on your PC the main music location for iTunes, move all song files there, as well as any future imported music from CDs, here is one method (see the links below):
You will maintain your playlists, ratings, comments, etc. This will only move your music folders location, NOT your iTunes program files or the Library database files. It is my opinion that programs (i.e. – iTunes) work better when installed on your main hard drive. At the very least, it makes it easier to manage all your programs if they are centrally located on one hard drive (the Windows default standard).
See these links for some step-by-step info:
iLounge: Moving your iTunes Library to a New Hard Drive
MacMuse: iTfW: Move iTunes music/Library to new drive
iTunes: Moving your iTunes Music folder
If you are moving the music to an external hard drive or network drive, after the transfer (and to work correctly), the drive must be running prior to your opening iTunes. If not, iTunes will reset the location of your music folder location to the default location (usually: ‘C:\...My Music\iTunes\iTunes Music’). If this happens, you need to manually change the path back to your external location, or future CD ‘Imports’ will be deposited on your internal HD.
Also make sure that the new drive always loads as the same Drive Letter, otherwise you will lose the references within iTunes. -
I'm 67 yrs old and asking for advice please.
I'm unable now to play the music in my iTunes playlists. 90% of the tunes have exclamation marks now and I can't 'locate' the music. How can I locate the music or remove the exclamation marks on my iTunes music list?Typical reasons for missing files are, you've deleted the files, they are on a disconnected external drive, or the drive has a changed drive letter, you've moved the folder where the files live in some other fashion, a third party app has rearranged the files, or iTunes has got confused about the layout they are supposed to be in.
Generally you need to work out what has happened, reverse the action and everything will be alright again. If it is something you can't/don't want to undo, e.g. a drive letter change, then as long as you can track down the current location of the folder containing the media then my script FindTracks should be able to reconnect it to iTunes.
tt2 -
What are the exclamation marks!?!?!
Hello,
First of all i added a movie to my libary and i could watch it and everything. I then connected my iPod and add the movie to my iPod. (by the way its the third iPod nano 8GB) When i look at the movies on my iPod in iTunes there is an exclamation mark but the exclamation mark isnt there in my libarary! What am i doing wrong and what is wrong?
Message was edited by: rawrrrrrrrrr-cccbThank you Jonathon.............
Looks more like an exclamation point predeing a song.
I am unable to play the music that has the mark on it. -
I have the old ipod classic and cant drag or drop/update music on the new itunes?
I have the old iPod classic and cant drag or drop/update music on the new iTunes?
Try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
You can also try:
The Firmware Umbrella - TinyUmbrella -
Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the old password in order to authorize playing from the new computer. Request advice/assistance to where I am able to play songs acquired through lost password?
This is a user to user tech support forum. Posting questions and getting responses here is the extent of the support.
If you want phone support, call Apple and pay for it.
Posting your phone number of a public forum is not smart, I have asked the moderators to remove it. -
What is the gray triangle with the exclamation mark?
Samsung G4. In text messages, what does the gray triangle with the exclamation mark mean?
1. Displays when external SD card has been improperly removed or unexpectedly.
2. Displays to alert you to disable active WiFi direct connection if not in use to conserve power.
3. Displays when there is a system error or alert.
Those are the three reasons I found, It's probably #3. -
How to get rid of the exclamation mark
how do you get rid of the exclamation mark on a mac itunes set up...this is enuff to cause mass murder!!! geez nothing should ever be this hard.
You're not giving us much to work with in terms of diagnosing the cause.
An exclamation mark means iTunes cannot find the media file it has listed as being associated with the library entry you see in the iTunes window. iTunes doesn't look at your file, it looks at a database of which files you should have. When it does have a brief look then if you or the computer or your cat have done something to remove that file or cause iTunes to lose track of it, you get ! In a worse case scenario it isn't you who moved the file (you can always move it back), it is your hard drive dying and losing files in which case a missing iTunes file is the least of your worries.
So:
Do you have a cat that walks on your keyboard?
Have you moved or renamed any files or folders remotely associated with iTunes?
Do you keep iTunes on an external drive?
Have you run Disk Utility and verified your hard drive recently?
Anything else you would like to share?
If it is just one ! then the easy solution is to reply "Yes" when iTunes asks if you want to locate the file. -
hi i just got a 6th generation nano and im trying to transfer music from my old ipod which a 3rd generation ipod can someone help?plz thankz
There is no way to transfer ipod-to-ipod. Look for a 3rd party program, such as Yamipod, that will let you pull the music from your old iPod to your computer.
You really should be backing up your data on your computer. -
I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?
Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know -
If I enable iTunes match on my PC, will I still be able to synch my old iPod which only connects with a cable
Yes.
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Can't seem to sync an version 4 ipod with an old itunes account of mine. I may have hooked it to my wife's account. The only option I have when going to file/library is "transfer purchased from Adam's Ipod"
I'm not sure if the crash is or isn't related to fonts.
Deciphering the crash long is something I don't have any experience with.
I'm not even sure how the crash log is structured. I've downloaded two screen captures: one from the top of the adobe Photoshop crash log and one from the bottom. Perhaps someone more knowledgeable than I can discern what may be causing the crash?
Screen capture from the top of the Adobe Photoshop crash log:
Screen capture from the bottom of the Adobe Photoshop crash log:
Any ideas?
Thanks a bunch. -
I have tried to: sync the songs, organize the library and consolidate files, copy and paste songs
Nothing has worked so far.
Also when my ipod comes up in my computer, the songs are not present there.
Any help is much appreciated.This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
Well i have over 1,000 songs on iTunes and I have an iPod Nano I would like to restore it with all those songs, only 30 of the songs restored. After that an exclamation mark insid a circle pops up right beside it, I click on it and it says "Could not be used because the original file cannot be found. Would you like to locate it?" I click 'Locate' and I find the song but then it just brings me back to the rest of the songs. I cannot play or restore the songs with the exclamation thing. I have tried several times, it still doesn't seem to work.
I think you're confusing restore with sync?
! means that your library can not find the original music file at its last stored location. It is possible this was removed, or deleted. Is the ! happening on your iTunes library on your desktop? If so, did you move anything wrong? Can you manually try to find that song located on your desktop?
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