"The File Format is Invalid" whenever I try to open a Word File

Pages 3.0.2 consistently returns the 'format invalid' error when I try to open .doc files. These are mostly of kind Microsoft Word 97-2004. I get the same result whether I try to open the file from within Pages or drag the file to the dock icon (running or not) or even if I change the file properties to open it with pages. Opening a .doc file in TextEdit yields only gibberish, so that avenue is not open either.
This is a new MacBook Air I'm setting up for my wife who wanted something lighter for the road, which required over a Gigabyte of upgrades right out of the box. At least Pages will run, unlike Word for Mac 2008, which after an upgrade aimed to fix an issue where Word quits 'unexpectedly' when one opens or uses the program still fails to start up. This means that I have no chance to re-save files until my wife returns with her old iBook G4 with a functioning copy of Word 2004.
Short of installing OpenOffice* does anyone have any suggestions for 'unlocking the functionality' of Pages?
*Next on my list, though I've used it and find it emulates Word all too well in sluggishness.
Thanks.

what version of java is displayed when you go to https://www.mozilla.org/plugincheck/ (it should currently be java 7 update 45 - if not try to download it again from java.com).
if java plugin content isn't playing despite you have allowed it from the icon in the address bar please also make sure, that you're not using an addon like noscript, adblock or others that might also block such content & you may need to accept all security-related messages that come from the java plugin itself...

Similar Messages

  • The App store application crashes whenever I try to open the application. What can I do?

    The App store application crashes whenever I try to open the application. What can I do?

    - Try restoring the iPod from backup
    - Next restore to factory defaults/new iPod.

  • Whenever I try to open Microsoft Word it doesn't open and shows me an error report!

    Whenever I try to open Microsoft Word it doesn't open and shows me an error report! I don't know what to do! Help!!!!
    This is the extra info that comes along with the error report:
    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2013-08-30 16:41:14 -0400
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.1.0.110310
    Crashed Module Name: MBURibbon
    Crashed Module Version: 14.3.4.130416
    Crashed Module Offset: 0x000072f0
    Blame Module Name: MBURibbon
    Blame Module Version: 14.3.4.130416
    Blame Module Offset: 0x000072f0
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
    What should I do??????

    It might be a good idea to also ask here:
    Office for Mac forums

  • Whenever i try to open microsoft word it doesn't open. What should I do?

    Whenever I try to open Microsoft word it doesn'nt open. I have tried everything, what should i do?

    What happens when you try, is there an error message or no response at all?

  • Help! Whenever I try to open one important file on icloud pages it says 'can't open file' - on my computer and ipod, too! Can I retrieve it?

    I have a very important document and it is saved only o the icloud (which I thought would be fine). Only now, whenever I try to open it it gives me the message 'can't open file'. I'm a PhD student, and that file represents a lot of work for me. I did it on the ipad because I had to travel, and now I'm kicking myself. I need that file! Is there any way to get it back?

    Thanks for your suggestion - I have tried that like 50 times (I was feeling the desperation and thought if I reset enough times it would do it), and I have also tried turning off and on the cloud, adding .pages to the filenames, downloading (didn't work) emailing to myself (did work, wouldn't open). When I looked at the package contents of the file, it did not have a file for content in it - or not one I can find. I'm afraid that it's lost the content within the file (though I don't now how it could!).
    I've not had any joy with anything else I have read online. I think it's a more knotty problem than a simple off/on again job!

  • Why does the adobe flash plugin crash whenever I try to view a video file?

    When attempting to view video files, except youtube, the Adobe Flash plugin always (this is consistent) crashes. I have sent numerous crash reports. I have since the problem first occurred updated firefox at least twice and Adobe Flash has been updated the same number of times. I have not always had this problem, but now it is recurring. Note: the plugin does not crash if I use IE.

    hi WDWPhishFan,
    Have you looked at [[The Adobe Flash plugin has crashed]] and [[Opening PDF files within Firefox]]?
    The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.
    Hopefully this helps!

  • Time Machine Drive Starts Up Every Time I Try And Open A Word File

    I had this problem when I first got Leopard and now that I've upgraded to 10.6 I'm having it again. Whenever I open word and then look for a file the Time Machine drive starts to whir and I have to wait an eternity to start looking for files on my Mac, not the Time Machine drive. I can't find a setting in Word to shut off the search feature and I have Time Machine shut off from Spotlight so I can't figure out the problem. And it's not exclusive to Word. It's all programs where I have to search for a particular file, iMovie, iWeb, Final Draft, etc. Help!

    try rebuilding launch services database. run the following command in terminal
    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user
    see if that helps.

  • W henever I try to open an Adobe file I get this message: Adobe Reader could not open ....because it is either not a supported file or because the file has been damaged. This is driving me nuts. Can I purchase somethine from Adobe that will allow me to op

    Whenever I try to open an Adobe file I get this message:
    Adobe Reader could not open ..... because it is either not
    a supported file type or because the file has been damaged
    (for example, it was sent as an e-mail attachment and wasn't
    correctly decoded). This is driving me nuts !! Is there an Adobe
    product that I can purchase that will make my Adobe Reader
    work??? Right now it is useless to me and I have an important
    download taht was sent as an Adobe download file and after
    I downloaded the file Adobe Reader refuses to open it.
    Please Help!!!!

    I am having the same problems!!! How can a person get help from ADOBE? Or do I cancel and find a different program for converting.

  • Audacity Crashes Whenever I Try To Open File?

    I have recommended Audacity to FCE users for the last few years but have not used it recently as I have other apps.
    I have just downloaded several versions to test on my iMac but each one freezes or crashes whenever I try to open an AIF file.
    There would appear to be a conflict with something I have on my machine but I have no idea what.
    I removed the obvious suspect, Perian, but this had no effect.
    As I have several other (more expensive) audio editing apps it is not a problem other than being an irritation that something does not work and I don't know why.
    I have far too many things installed to list, so has anyone heard of anything that might be causing this conflict?
    Needless to say, it works perfectly on my old G4 1.25kHz eMac using OS X 10.4.11

    Have posted on Audacity forum. Didn't get a solution but one reply indirectly led me to this discovery.
    If I get a file, ctrl-click it and choose "Open With Audacity", there is no problem.
    If I have the Audacity timeline window open and I select "File>Open Recent", there is no problem and the selected file opens and plays.
    However, if I open Audacity so the timeline window is displayed and select "File>Open" or "File>Import" in order to select a new file, Audacity crashes.
    So as long as I avoid this last method - which is normally the first choice method - I'm OK.
    But this shouldn't be necessary as everything works fine on my prehistoric eMac.

  • Whenever I try to open Firefox to any website, or open a new tab, I get a blank tab that will not redirect to a website entered in the URL bar. Help?

    I am on an HP pavilion running Windows7, and for the past couple of days, whenever I try to open the FireFox browser, or a new tab, all I get is a blank screen. The URL bar is empty, and gives the prompt: type an address. When I try to type in the address, and hit either the enter button, or the go button on the browser, I get a spinning circle, and then no response.

    Hello,
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
    '''Note''': ''This will cause you to lose any Extensions and some Preferences.''
    *Open websites will not be saved in Firefox versions lower than 25.
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • Ever since downloading Firefox 4, whenever I try to open Firefox I get the download Icon and disk and am not allowed to send it to trash as I have down in other downloads.

    I downloaded Firefox 4 a while ago. I followed the instructions and tried to get rid of the Icon on my desktop and the disk. Whenever I try to do so I get a message stating that the disk "Firefox" couldn't be ejected because Firefox is using it and that I have to quit the application and try to eject the disk again. But whenever I try to open Firefox I get the download Icon (the one with the fox and the arrow) and the disk back in my desktop. Can I ever get rid of them?

    Did you drag the the Firefox program from the disk image (DMG) to the application folder on your hard drive ?
    * [[Installing Firefox on Mac]]
    * http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

  • I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!

    I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!!!!

    Try this. It worked for me.
    I discovered the same problem.  I had an older version of Pages on my iPad. After updating it to the latest version all my previous documents created in pages for the iPad were rendered unreadable and a message stated that they were an invalid format.  Why for the life of me would a program that was created by Apple and sense updated not be able to read previous versions...well that's a whole other sad story.  Any way I discovered how to fix it but it would require that you had backup your iPad on a computer and not emptied your trash. If this sounds good than here is how you fix it... And it worked for me.
    These steps will enable you to reinstall a previous version of the Pages app so you can be able to read and edit older documents.
    FIRST: if you did backup your iPad using your computer and did not empty your trash, GOTO the trash and look for PAGES 1.4 (or other number) ipa ( that's the file extension) ie PAGES 1.4 ipa.
    SECOND: move that file out of the trash and onto your desktop.  Once you do this, double click on it and a box will come up stating a newer version has been found and do you want to revert back to older version. ANSWER YES. It will than automatically place and overwrite the older version back into the file on iTunes that contains the rest of your backed up apps.
    THIRD: and this is where it is important that your backup would have to have been on your computer. I'm not sure if backup on the cloud will work.  iCloud backup at your own risk And here's why. Before you restore you will need to remove the latest version of Pages off your iPad by doing the usual : holding down the home button until the apps wiggle and remove by pressing on X on app.  Removing off your iPad will also delete all your documents but if you have a previous backup on your computer those documents will be stored safely on itunes and will return.
    FORTH: plug your iPad into your computer and allow it to sync so iTunes will recognize it. Once iTunes is up and you can see that it recognizes your iPad, GOTO "FILE/DEVICES/RESTORE FROM BACKUP."  ******* DO NOT CLICK ON BACKUP***** click on RESTORE FROM BACKUP. This will reinstall all previous settings and documents that were their when you backuped PLUS the older version of Pages that you placed back from the above steps. Let it run through all the setups ( this could take up to 20 minutes...depending on amount of data and photos and apps).
    FIFTH: Once everything is reinstalled a message will popup on your computer stating "to leave iPad plugged in until iTunes recognizes it again" ( it's basically rebooting itself).  Once done (leave iPad plugged in still) GOTO iPad and follow the steps. IMPORTANT:  iPad will ask you if you want to SET IT UP AS A NEW IPAD, BACK UP FROM THE CLOUD or BACK UP FROM ITUNES.....press SET UP AS NEW IPAD. Follow all of the steps required. Once complete GOTO iTunes on computer, look for "IPAD" plus a little arrow ( should be on upper right corner of iTunes window, click on it ( this will safely disconnect your iPad from iTunes) . Now unplug iPad from computer and go to your iPad and look for the older version of Pages. It should be there along with all your old documents ( readable and editable too).
    Hope this helps. Good luck.

  • IWork export to Office error "The file format is invalid" in pages, keynote and numbers.

    I am running iWork 09 (latest versions in all cases)*. When I try to export files from all three of the applications Pages, Keynote and Numbers into the relevant Office formats, I get the error "The file format is invalid." It works fine with PDF or RTF export.
    I am able to open the same files in the iPad versions of thess iWork apps, and then export them. While this workaround will do for now, I'd like to be able to just export correctly.
    Anyone have any suggestions on what might be wrong?
    Thanks,
    Iarla
    * on a MacBook Pro '07, running Lion 10.7.1.

    Yes, this worked a treat, thanks very much! *
    Iarla
    * Note that I needed to manually remove iWorks as the For_iWork:iWork '09:iWork9Update5.dmg.zip file wouldn't work on the latest version of iWorks. This involved deleting the iWork folders in the Applications and Library directories.

  • I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

    I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
    Help!
    Thanks, Mark

    Unfortunately, the error message gives no details about what codec might be missing or what it needs.
    If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
    It's a stupid error message. Apple should do better than that.
    Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
    I'll call Apple support when I get a chance.
    Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

  • How do I convert an excel (2008) document to Numbers?  When I drag the Excel document onto the Numbers icon I get, "Import error.  The file format is invalid"

    How can I convert an Excel (2008) document to Numbers.  When I drag the Excel document onto the Numbers icon I get, "Import error.  The file format is invalid.

    That extension identifies the most current Excel file format, a format that can be opened by Numbers '09 (and by Numbers '08).
    A check with Numbers '09 shows it capable of opening .xlsx files when right-clicked (and Numbers chose as the application to open, when double-clicked (if Numbers has been set as the default application to open this type of file, or when dragged to the Numbers icon in the dock.
    I see two possibilities for Numbers inability to open it and the message you receive:
    1. The file is not actually an Excel file, and the sender has added the .xlsx extension to the filename manually.
    2. The file is an Excel file, but has somehow been corrupted.
    Have you tried opening the file with a different application? The open source Office suites, OpenOffice.org, LibreOffice and NeoOffice can also open .xlsx files. If they're unable to open this one, that would point toward the file itself being faulty. You can download these applications from their rspective websites, linked in the names above. All request a donation to support future development, but only Neo requires one to have been made recently, and that only for the current release (which won't be necessary to open .xlsx files).
    Regards,
    Barry

Maybe you are looking for

  • External Preloader

    We have a tne of flash apps that all need the same preloader added. Problem is that the preloader look will change often. Can you have each app call on an external file as its preloader? That way, we only have to change the 1 external file. If so, wh

  • Item Renderer and Label Function

    Hi, I have a grid with the datacolumns that use the labelfunction. So the label function displays a value in the column(like Y or N). Now I want to use a button for that column and toggle the button to change the values between Y and N How do I accom

  • When using SUS, clients say software's up to date when it's not.

    I'm trying to get my Software Update service up and running and it all seems to be working (clients see server) except that every client reports that software is up to date even though I've got all updates copied and enabled (just trying to save band

  • How can I recreate ArchLinux's installation ramdisk?

    Hi, I'm on a project where I developed my own custom ramdisk so I can automate the installation procedure for Arch. Currently, I have a script that takes Arch's initrd.img, and adds stuff to it (my scripts). Now, I would like to be able to create the

  • Desktop Sync Takes forever (up to 8 hours)

    I have 2 BBs.  A new Bold from Verizon and a Bold from T Moble.  Sometime when i sync them with outlook 2010 (win 7 OS 12 GB RAM Quad Core Proc) they sync in about 5 - 10 mins.  Other times it takes up to 8 hours for a sync to complete.  There is no