The "Find my iPhone" troubleshoot help needed....
"The find my iPhone" app is locating my device in a different state vs. the current state I live in. Can anyone help me troubleshoot this? Does this have a fix?
I'm assuming you know where your device is and it's in your state - right?
Which device? If it's not an iphone, then it could be that the wifi router it's connecting to is not correctly registered to its location. Do you know which router is being used? Is it your home router or at some other location?
Similar Messages
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my iphone4 screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!
It is not the app, it is Find My iPhone enabled with your iCloud account settings on the iPhone.
http://support.apple.com/kb/ph2702 -
Iphone 5 was stolen. but could not use the Find my iphone! help! ;(
My iphone 5 was stolen today in netherlands. however, i did not turn on the icloud. so i couldnt use find my iphone to track it. anyway else i could do to trace my phone? IMEI or sth? i really want my phone back. any suggestions?
If you did not set up Find My iPhone, then only your cell carrier would have the possibility of tracking your iPhone, if they offer such as service. Some carriers do, but most require you to sign up for the service and pay extra. You can call your carrier and ask if they have any tracking service available to you.
If your carrier does not offer such a service and you did not set up Find My iPhone, then there is no way to track the unit. Contact the police and change any passwords for any online accounts you may have used from your iPhone (the iTunes Store, for instance).
Regards. -
I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?
Hey tulgan,
This link will provide information on what to do after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Welcome to Apple Support Communities!
Take care,
Delgadoh -
I need help in activating apple id to for the find my iphone app
i need help in activating apple id to for the find my iphone app
What sort of help are you requesting from us, your fellow users? What exactly is the problem/issue?
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I need to install the find my iPhone app on my ipad, it will not install. Any reasons. Do I need to change something in my settings? I am up to date with my ios7. Please help!
Try closing the App Store app via the iPad's taskbar and then do a soft-reset and see if you can install it after the iPad has restarted. To close the App Store : double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
Soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
HT4528 hello, i need some help with turning off the 'find my iphone'
I just traded in my iphone for the 5s and Verizon is having some problems deactivating the find my iphone thing on my old phone however it still has it linked up with my old email address that was stolen from me, how do I reset it so I can use my current email address to use my current password?
There is a link to download App Builder when you sign in to the DPS Dashboard (http://digitalpublishing.acrobat.com). There is also a link on the DPS install help page.
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml -
Hello, someone stole my sons IPhone today in his gym class. I have the "find my iphone app" on my phone BUT he is not a listed device. I went into his itunes account and downloaded the "find my iphone app" app under his account. When I try to log into "find my iphone" under his name on my device I get an error msg involving icloud......he is MUCH better at this stuff then I am BUT he is in school and now I need to figure out how to use the "find my iphone app". PLEASE HELP
It doesn't matter whick account you use to download the app.
You have to sign into the app (or iCloud.com from a web browser on your computer) with his Apple ID & password.
Find My iPhone will only work if it was enabled in the iCloud settings on the device and it was powered on with a connection to the internet -
is there any way to block the shutdown of the device is protected by password? This function would help in case of theft with the issue of the find my iphone app.
Device experiences issues, locks up.
I need to do a reset.
How would I do that with a pass code lock in place?
Wait until the battery dies?
Apple's changes in iOS 7 are smarter.
"Losing your iOS device feels lousy. Thankfully, Find My iPhone can help you get it back. But if it looks like that’s not going to happen, new security features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it. Which means your device is still your device. No matter where it is."
http://www.apple.com/ios/whats-new/ -
I'm trying to update my iphone 4 and in order to compelte the restore backup from itunes i need to turn off the 'find my iphone' but i cant get passed the restore backup stage - what should i do?
Hi beckiewinter!
I have some information for you that may help you understand your iPhone's Activation Lock more thoroughly:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
So in order to update your iPhone, you may need to turn off Find My iPhone. This can be done through the iCloud settings, and more information on those settings can be found right here:
iCloud - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3c79652c
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I lost my ipod and i didnt turn on the find my iphone so how do i find it and i really need it :(
i lost my ipod touch and i need to find it and the find my iphone is not on plz help
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I lost my iPhone and cannot access the " find my iPhone" app. HELP!
Ok I was sitting in my couch last night, shoved the phone under the couch and left it there. It is the following night, I checked every couch cushion, AND NOTHING!!! I can't get the "Find my iPhone" app on my iTunes on a non-apple computer. I need help!!!!
Lost or Stolen iOS device > http://support.apple.com/kb/HT5668
Also See... locate your iOS device or Mac -
I have lost my iphone 4s and want to use find my iphone app on my boyfriends iphone 3s to delete the info on my now lost phone. Do i need to log out of his icloud inorder to log into mine to do this on his phone?
You need to use the Find My iPhone app (in the itunes store - free). When invoking it on a device, you enter the ID password of the account the lost device is connected to. You can also use a computer's browser and log into icloud.com.
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I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?
If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't use the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(119278) -
Do I need to leave location services on all the time to use the "Find my iPhone" app?
Do I need to leave location services on all the time to use the "Find my iPhone" app?
The Find My IPhone app is used to find OTHER lost devices, it does nothing to make your device "findable". To make it findable, you must turn on "Find My IPhone" in settings. And than you need location services on. This however does not guarantee that you'll always find it if lost. A thief can set it to factory settings, even remove the sim card. Then it'll be unfindable.
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