The folder "iTunes" could not be found or created and is required

i recently moved my folder "my music" to an External hard drive. Since this time, I have not been able to run iTunes without this error. I have uninstalled and reinstalled the software with no luck. I have also created a new folder called 'My Music' on the C drive with no luck either. Please HELP!

When I attached my new iPod, iTunes was able to start because there was a 'my music' folder on the iPod. I was then able to go to tweak ui and change 'my music' to the C drive.
that's interesting. in that case, it's plausible that it initially ended up there (instead of on the external) as the result of a drive letter confusion:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
(the issue does not just hit ipod connections. see the link through to the MS KB doc for more information on the possibilities with drive letter confusions.)
it's pretty rare, but i've seen versions of a drive letter confusion causing the "My Music" problem about three times before.

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The folder "itunes"can not be found or created and is required

I am getting this error message when I try to open Itunes on my pc. The error message reads:
The folder "itunes" can not be found or created and is required. The default location for this folder is in "my music" folder.
I can see it there and I open it and hit agree to contract and this error message come up. I have deleted the program reinstalled the program. Please if you have any suggestions on how to fix this I would appreciate the help.
Thanks Mkitz

the best place to start with that one is with the following document:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
... but if you run into the complication where "My Music" doesn't appear as an option in TweakUI, perhaps try the alternate procedure from the following Nigel Carpenter post:
Nigel Carpenter: re: Itunes problem

"The folder "iTunes" can not be found or created, and is required. The defa

Hi all,
I am using a 80GB ipod classic for some time now. I recently bought a new hard drive and am in the process of repopulating my files. My problem is with this error message, "The folder "iTunes" can not be found or created, and is required. The default location for this folder is inside the "My Music folder."
My old hard drive is intact but when I place the My Music/iTunes file on to the hew hard drive I get the same message over and over. I have Googled the heck out of this one to no avail. I have tried many approaches to this issue and am beyond aggravation. Am I simply to accept that 42GB of music is gone? Or that I have to revert to my old hard drive just for iTunes...
Thank you...

Hello, Welcome to Apple Discussions.
You may wish to try
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866?viewlocale=en_US

"The folder "iTunes" could not be found or created................

I have installed iTunes, but it doesn't open, it gives me the message:
The folder "iTunes" could not be found or created and is required to run iTunes.
The default location for this folder is "My Music"
no idea what else I can do. My computer did have the file Shared Music, but I changed the name of this file to My Music, but unfortunately this made no difference.
Please help.
Windows 2000

Did you move your music out of the iTunes folder? iTunes gets snarky when you do that. Here, read this, it has some information that will be helpful to you in fixing your issue.
http://docs.info.apple.com/article.html?artnum=302398

The folder "iTunes" can not be found...

Recently, I had two strange things happen to my Dell Inspiron E1705 laptop.
1. My photos just disappeared.
2. My iTunes became unusable.
- I have uninstalled and reinstalled iTunes 3 times. Every time it says the install was complete. BUT when I try to open iTunes, it gives me the following message and does nothing. "The folder "iTunes" can not be found or created and is required. The default location for this folder is inside the "My Music" folder."
- I even went so far as to create a My Music, which mysteriously disappeared. While downloading iTunes, I selected for the download to be saved in the new folder. When I open the folder, EVERYTHING iTunes is there, even the iTunes icon. But no matter what "The folder "iTunes" can not be found or created..."
Please help!
Owen

Owemy,
This sounds very much like a registry problem I have located the following link to guide you to a hopeful resolution.
http://www.technosamrat.com/tips-tricks/fix-apple-itunes-folder-not-found-proble m-with-registry-trick/

!The folder itunes can't be found or created.. please help!!

Hi everyone.. I just bought this ipod mini, but i had instled itunes in the past in my laptop(Windows xp)because I bought before and couldn't figure out so I returned this was like 5mo ago.. now I have decided to buy a used one from a friend to give it a go.. but I can't make itunes come up.. it gives me this mesage:
"!the folder itunes cannot be found or created and is required the defult location for this folder inside the "my music" folder" I looked in my music folder and there is nothing in there from itunes.. what should I do... PLEASE HELP ME!!!!!!!!!!!

the best place to start with that one is with the following document:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
... but if you run into the complication where "My Music" doesn't appear as an option in TweakUI, perhaps try the alternate procedure from the following Nigel Carpenter post:
Nigel Carpenter: re: Itunes problem

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
Thanks,
Shellyboo

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

This is a new notification coming up with iTunes, why and how do I fix it? The song "Penny Lane" could not be used because the original file could not be found. Would you like to locate it?

This is a new notification coming up with iTunes, why and how do I fix it?
The song “Penny Lane” could not be used because the original file could not be found. Would you like to locate it?
Max

Hey xxCreepyFiaxx,
First, I would try the following suggested steps for when you don't see content in iTunes after updating:
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
You should now see your missing content in iTunes.
via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If that doesn't resolve the issue, then I'd go through the steps in here:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Have a good one,
Delgadoh

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2

After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?" how do i fix this??

I have an iPod Classic and work on Windows 7.
i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
"The song could not be used because the original file could not be found. Would you like to locate it?"
what happened to all my songs (almost 2000) How can i get them back into my music library?
Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!

Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
tt2

On itunes everytime I try and play a track the warning 'the song could not be played because the original files could not be found' please can anyone help me? Thanks

Hi. I have been having problems with my PC and recently removed a lot of rubbish to clear it somewhat. I dont know if that is relavant however on top of that I have just received my replacement iPad2 which i had a proble with and thought I would just tidy up my tunes before sycing. The problem is that everytime I click to play a track in iTunes on my PC, whilst the track is showing on my itunes, it comes up with a warning 'the song cannot be used because the original file could not be found. Would you like to find it'. I have tried clicking 'locate', but all that appears is 'music Library' 4 different dates. Help i am very confused, can any shed any light on this
Thank you

Sounds like you have somehow moved your itunes music library to a different location to where iTunes thinks they should be. Your music should be in a folder called "iTunes Media>Music". If they are located there, try going into iTunes, right clicking on one of the songs and then "get info". When the box pops up, on the first screen it should give a location line where it thinks the music is located. If it is differen't to where you music is stored, try and match it up to the location line that was in the "get info" box.

ITunes tells me "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want it?

iTunes tells me my song selection: "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want?
Message was edited by: Woildbill

I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
This is how I did it on Windows 7 with iTunes 10
1. Look in iTunes Advanced Preferences to see where iTunes is saving files. (Edit, Preferences, Advanced)
Example: C:/Users/Woildbill/My Music/iTunes/Music
2. Ensure you are able to see hidden files - Control Panel, Folder Option, View, Show Hidden Files
3. Use Your Computer's Search Function to Locate the Missing File (Start, Search, type name of song - I started my search in "My Music" folder but be sure to expand to entire Computer if not found right away)
4. In Search Results, right-click found folder and select properties. This will tell you where the file is actually stored.
5. Use Windows Explorer (right-click start) to navigate to the location of the file. It is likley your other missing files are in the same location.
6. In Windows Explorer, copy the newly located files to the iTumes location from Step 1 and everything should work again.
Hope this helps!

My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

Recently got a new computer and installed itunes from external drive - all music shows up in the library, however when i click on a song i receive this message "the song could not be used because the original file could not be found". What do i do?

I recently got a new computer and installed itunes from which had been saved onto an external drive - all music shows up in the library, however when I click on a song I receive this message "the song "abc" could not be used because the original file could not be found". What can I do?

I was given the option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it. itunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one. I hope this helps.
Martin

The folder "iTunes" could not be found or created and is required

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