The folders under my mail disappeared and I can't retrieve them. Also can't make new ones.
I lost my folders under Mail. Can I retrieve them? If not, how do I set up new folders in which to file my mail.
At the moment you can't do it directly in the Mail app. If it's an IMAP type account then you should be able to login to your account on a browser and create them there, and they should then appear in the Mail app. If it's a POP type account then unfortunately you're stuck with what you've got.
If you install iOS 5, which is out on wednesday, then, from http://www.apple.com/ios/features.html#more :
Even add and delete mailbox folders on the fly.
Similar Messages
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My bookmarks have disappeared and I can't add new ones. can anyone help?
my bookmarks have disappeared and I can't add new ones. can anyone help?
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
All my bookmarks, except those that were loaded on my iPad have disappeared and I can't add new ones
All my bookmarks, except those that were loaded on my iPad have disappeared and I can't add any new ones.
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases, I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases. What do I do?
I'm not sure what you mean by "on lock". If you mean your Apple ID has been disabled, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. Otherwise, please post back and clarify your situation.
Regards. -
My bookmarks have disappeared and I can't add new bookmarks.
All my bookmarks have disappeared, including the defaults on the toolbar of most visited, etc. I can't add new bookmarks either. I have tried all the Help Topics on lost bookmarks. I tried restoring bookmark backups, but the backup from the date I lost bookmarks says "unable to process backup file." All the later dates will load, but they have no bookmarks saved in them. All of the other Help Topic attempts went fine but did not solve the problem.
What I would say is that if you have any bookmarks at all at present that you make a manual backup of them, and then continue to make manual backups as any recovery efforts proceed.
* see [[Backing up and restoring bookmarks]]
There is a possibility that you had corrupt files, and may then have inadvertently overwritten any files that may have contained bookmarks. It is a good idea to make manual backups, for cases where the auto backups do not. work as expected.
If you have already followed the instructions carefully about [[lost bookmarks]] and without resolving the situation, there may not be much you can do about your personal bookmarks. If they are important and you are willing to try there may be a possibility using file recovery software, &/or sqlite editors that something could be salvaged, but not something I can advise on, I am not currently a Mac user.
The default bookmarks should be fairly easy to restore. You can probably also start the bookmarks working again. Trying the simplest options first:
# work from [safe mode]
#* at this stage when you see the first dialogue window with options do not make changes, press the continue button
# use the customise / customize option from the toolbars and '''reset defaults'''
#* Mac may differ from my Windows XP, I can right click bookmarks, or use the tools menu see [[How do I customize the toolbars?]]
# if that has failed to resolve the problem go back to safe mode as in step 1 but this time use reset toolbars and controls.
By now you should have the default bookmarks back and maybe the bookmarks work and will save new bookmarks, try it whilst still in safe mode, before going back to try in ordinary mode. If it works in safe mode but not in ordinary mode you probably have some add-on managing to cause problems
If you still have problems and bookmarks will not save see [[bookmarks not saved]] that probably indicates corrupt places.sqlite &/or localstore.rdf the linked article explains how to find and delete them. -
The Home Page icon which appeared in the upper right corner has disappeared.
Hi Donnastall,
Have you looked at the Knowledge Base article [[Back and forward or other toolbar items are missing]]? There is a lot of good information in there and it should help you resolve your issue!
Hopefully this helps! -
IPhone 4 messages gone, and I can't send new ones
Just a few minutes ago, I switched to my messages (and I had gone through them only a minute previously) and all of my stored messages are gone. I can still see their contents in the search bar, but whenever I try to access it through there, my messages app crashes and I still get nothing.
The only link or cause I can think of this (and it is a bit of a long shot) is that someone may have tried to FaceTime me around the time the messages vanished. I only suggest that because of the post on the forums about FaceTime after April.
I also tried to send a text message after they all vanished and I'm unable to - the "Send" button remains grey and tapping it does nothing.
Does anyone know how to fix that, and restore all the missing messages if possible (my backups aren't quite recent enough to get a full recovery).
Would post my iOS version, but the "checking for update" screen is stuck loading.Also worth noting that while I can't give the exact version of iOS, it's after iOS 7, and ym device is not and never has been jailbroken.
-
When I type in the address, my address bar disappears and I can't get it back
I amjus tnew to Macbookpro and I like seeing the web address that I have typed. Macbook pro seems to hide this info. I am sure it's a quick fix but I am frustrated and tired and just want an answer. What do I have to change to always see my ...what is it called...the place you type in the site you are visitng?
ThanksPress the escape (esc) key to exit full-screen mode.
-
I think this problem started after installing 3.6.9 , but not positive. I only noticed it after installing 3.6.10. I get the following error.
Firefox could not install the file at
http://s31.freecause.com/aadvantage_toolbar.xpi
because: Unexpected installation error
Review the Error Console log for more details.
-203
From the Error Console, this is the first failure log followed by a number of similar and parsing messages:
.unbreakable
/* display:-moz-inline-box; */
h1.Breadcrumbs
clear:both;
background-color:#363E41;
font-size:17px;
height:0;
margin-bottom: 20px;
padding-bottom:23px;
#topnav
margin-left:-5px;
.srsort
width:80%;
.OfferCell
border-right: dotted 1px #A4ADB0;
border-top: dotted 1px #A4ADB0;
width:200px;
font: 12px arial;
white-space: nowrap;
font-weight: bold;
padding: 10px;
#SearchResultsPanel12_pnlSearchResult,
#comparebymerchant,
#productComparision,
#tblsearchresults,
.TableSorting
font-size: 9px;
margin-top:5px;
.TopTableSorter
position:relative;
top:-8px;
#Primary div.Advertisement a
padding-left: 0px !important;
span.TopHeadline
/*margin-left: 25%;*/
padding-left: 0px;
/*width:50%;/*width: 100%;*/
text-align: center;
span.PTText
color: #7B7B7B;
font-size: 9px;
font-weight: bold;
margin-right: 0;
text-align: left;
div#WelcomeBack ul
margin-left:-40px;
list-style-type: none ;
float:left;
text-align:left;
div#Welcome_UserNameTextBox input {
width:124px;
div#Welcome_PasswordTextBox input {
width:124px;
.Advertisement a
text-decoration:none;
.AllRetailersPrint{
position:relative;
right:1px;
/* 8-4-09 */
/* 08-04-09 */
.RegisteredCardsGridRow{
background-color:#fcae35;
color:#555555;
.RegisteredCardsGridRow td{
padding:5px 5px 5px 5px;
width:320px;
.RegisteredCardsGridRowAlternating td{
padding:5px 5px 5px 5px;
tbody th{
background-color:#e5e7e3;
padding:5px 5px 5px 5px;
font-weight:bolder;
#CardTypeLabel{
font-weight:bolder;
#CardNumberLabel{
font-weight:bolder;
div#ProductDetailsWrapper {
width:710px;
table.ProductDetailsTable {
width:710px!important;
#RegisterCardDiv{
padding:5px;
background-color:#e5e7e3;
#RegisterCardDiv tbody td{
padding:0px 30px 0px 5px;
cellspacing:10px;
#GetPointsDiv{
width:200px;
float:right;
padding:20px;
#SearchWidget_GoButton{
float:right;
margin: 0px 20px 0px 0px;
.ManageCardsDiv{
position:relative;
bottom:30px;
#ManageCardsHeading{
position:relative;
top:10px;
div.MyFavoriteMerchantsHeaderDiv{
border-bottom:1px solid white;
div#ProductDetailsWrapper{
width:710px;
table.ProductDetailsTable{
width:710px!important;
table#tblSpecialOffersArrange td.SpecialOfferSettingCell + td.SpecialOfferSettingCell + td.SpecialOfferSettingCell{
padding-left:36px;
#topsection-subheadcontent{
width:438px;
span.Welcome_RememberMeCheckBox{
position:relative;
right:39px;
bottom:6px;
div.LocalSearchButton{
padding-top:3px;
padding-right:41px;
table.MerchantProductPointsTable div.point-value-div {
padding-top:1px;
div#map_canvas{
div.MyFavoriteMerchantsHeaderDiv{
font-size:13px;
border-bottom:1px solid #fff;
#WBData tr.WBHeader td {
padding-left:5px;
div#TabbedSubmit{
position:relative;
float:right;
div#Welcome_UserNameTextBox input{
width:124px;
div#Welcome_PasswordTextBox input{
width:124px;
#midsection .leftcell-copy {
padding-right:0px;
width:433px;
#HowItWorksWrapper{
padding:10px;
div#LoginAlreadyMemberDescriptionNote{
display:inline;
color:red;
font-weight:900;
#midsection #passwordvalid a{
padding-left:39px;
div#LoginAlreadyMemberDescription{
margin-top:23px;
table#midsection-table td.midcell-login{
vertical-align:top;
/*REVISED LOG-IN PAGE*/
div#midsection div#LoginVerticalWrapper div#LoginControl {
width:375px;
#midsection #LoginVerticalWrapper #LoginControl div#errortext{
width:370px;
margin-top:5px;
div#topsection div#midsection{
text-align:left;
#midsection td.leftcell-login{
width:400px;
border-right:1px solid #666;
#midsection td.leftcell-login div#leftcell-loginHeadline{
vertical-align:top;
font-size:23px;
padding-left:0px;
#midsection td.leftcell-login div#lefttcell-button{
vertical-align:top;
font-size:23px;
padding-left:0px;
margin-top:20px;
margin-left:30px;
#midsection td.leftcell-login div#usernamevalid{
margin-top:20px;
#midsection td.leftcell-login div#loginbutton{
margin-left:0px;
margin-right:0px;
vertical-align:top;
float:left;
#midsection td.leftcell-login div#loginbutton a{
position:relative;
bottom:10px;
width:300px;
#midsection td.leftcell-login div#loginbutton input{
padding-top:5px;
padding-left:32px;
#midsection td.leftcell-login div#leftcell-login-details{
margin-top:40px;
#midsection td.leftcell-login div#LoginVerticalWrapper{
margin-left:30px;
#midsection td.leftcell-login div#forgotpassword{
margin-left:52px;
width:226px;
#midsection td.leftcell-login div#forgotpassword span.Welcome_RememberMeCheckBox{
float:right;
margin-top:-20px;
margin-left:103px;
#midsection td.rightcell-copy{
vertical-align:top;
width:327px;
padding-left:50px;
#midsection td.rightcell-copy div#rightcell-loginHeadline{
vertical-align:top;
font-size:23px;
padding-left:0px;
#midsection td.rightcell-copy div#rightcell-button{
vertical-align:top;
font-size:23px;
padding-left:0px;
margin-top:20px;
margin-left:30px;
#midsection td.rightcell-copy div#rightcell-button-description{
vertical-align:top;
font-size:12px;
padding-left:0px;
margin-top:20px;
margin-left:0px;
#midsection td.rightcell-copy div#rightcell-button img{
margin-top:30px;
margin-left:50px;
div#topsection div#OopsDiv1{
font-size:14px;
font-weight:500;
color:#666;
text-align:left;
width:465px;
position:relative;
bottom:210px;
left:85px;
line-height:130%;
margin-bottom:-120px;
div#topsection div#OopsDiv1 div#OopsHeadline{
font-size:24px;
font-weight:900;
div#topsection div#OopsDiv1 div.OopsDivAlt2{
font-size:16px;
font-weight:900;
color:#000281;
margin-top:10px;
div#topsection div#OopsDiv1 div.OopsDivAlt1{
margin-top:5px;
div#topsection div#midsection{
text-align:left;
#ThirdPartyPopup {
width:315px;
ul#navi {
width:202px;
#NavHeader {
width:202px;
div#OnlineSearchResultsWrapper{
float:left;
margin-bottom:20px;
div.HeroContainerAA div.tabcontent p{
top:-17px;
margin-right:8px;
div.HeroContainerAA img {
height:212px;
margin:0 auto;
div.HeroContainerAAFlowerTabs div#flowertabs {
position:relative;
top:-2px;
right:-1px;
height:20px;
width:auto;
background-repeat:no-repeat;
div.HeroContainerAAFlowerTabs div#flowertabs a{
top:-4px;
.modernbricksmenu2{
border-top:0px !important;
div.HeroContainerAA .tabcontent img{
width:100%;
div.HeroContainerAAFlowerTabs{
margin-bottom:15px;
div#OnlineSearchResultsWrapper{
float:left;
margin-bottom:20px;
margin-top:10px;
div#BaseDescriptionLabelDivComplete {
top:37%;
left:36%;
}See "Unexpected installation error -203"
http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox -
Have tried to restore a bookmarks file (I have a dozen or so) but I get the message "unable to process the back up file". Clicking the "star" to add a new bookmark appears to work until I click "show all bookmarks" which reveals a still empty library. Any help is appreciated. Thanks
Thank you very much for your help.
What worked for me was to close down Firefox, delete the "places.sqlite" file and restart Firefox. My bookmarks instantly came back. This file is inside the "application data" folder which is a hidden folder. You must unhide the "application data" folder first in order to delete the "places sqlite" file using windows explorer.
There may be an easier way but this worked for me.
Thanks again -
That's all I know. I've followed the directions for restoring them and nothing works.
I hope this can help you;
'''''[https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks?redirectlocale=en-US&redirectslug=Bookmarks+not+saved#w_fix-the-bookmarks-file fix-the-bookmarks-file]''''' -
I know you can install it on two machines, but I really don't want to leave it on the computer I'm returning. Thank you!
Sorry, you are correct, there is no uninstall option which is really lame. but after further research, this is what I found
http://www.macosxaudio.com/forums/viewtopic.php?f=2&t=45428
http://www.logicprohelp.com/viewtopic.php?t=30524
Sorry for the confusion, my bad -
Whin I try and long into the icloud, I get a message that my Apple ID is valid, but the it is not an icloud account, how can I make it one?
To use iCloud on a PC, you must first set it up using a device with iOS5 or a Mac with OS X Lion.
-
My computer turned on and showed a loading bar at the bottom, then that bar disappeared and the loading wheel appeared under the apple icon, what do I do?
It is a Mac OS X.
We still don't know your model--OSX is the operating system, not the hardware model. Please do "About this Mac" from your Apple menu to see a window like this:
Please tell us what your computer shows for the contents of the two lines I've indicated with red arrows. The processor type will at least tell us to which of the four basic iMac families yours belongs. That's a start and can help you avoid getting advice that is not appropriate to your Mac model. -
I transferred my library to a new laptop and everything appeared on the screen. I turned off the old computer and the library disappeared. How can I make it a permanent transfer as my old computer is being scrapped. Thanks
Hello Terryfrank,
Congratulations on your new laptop! Also, thank you for the details of the issue you are experiencing with transferring your iTunes Library to your new computer.
I notice that you are coming from the article “iTunes: How to move your music to a new computer,” and it sounds like you might have used the Home Sharing method outlined in that article.
With Home Sharing, you can stream content from another computer, and it sounds like that is how you have it currently set up. The last step is to import the content to your new computer. Use these steps on the new computer (while the old computer is on) to import the music to your new computer’s hard drive:
Once your new computer sees the Home Share from your old computer, click that Home Share on the left side of iTunes on your new computer.
Select the content in the Home Share that you want to transfer to your iTunes library on your new computer, or choose Edit > Select All to choose all of it. Then, click the Import button in the bottom-right corner of iTunes.
Wait for the content to finish transferring.
Additionally, if you want to transfer your playlists, you can export them from the old computer to the new computer:
Transferring playlists
If you want not only your content but also your playlists to exist on your new computer, you will want to transfer a copy of all your playlists from your old computer. To do this, choose File > Library > Export Library on your old computer. Save the XML file that is created to your desktop.
Send the playlists file to yourself as an e-mail attachment, use an external drive, or use file sharing to move the playlists file to your new computer. Once the file is on your new computer, open iTunes and choose File > Library > Import Playlist. The import process will remove any items from the playlists that you didn't share via Home Sharing.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thank you for using Apple Support Communities.
Best,
Sheila M.
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