The following import prerequisites of OCS Package " " have not been met

Question

Hi SAP gurus,
         Am in upgrading ECC 6.0 to EHP4. in th configuration Phase am facing this erro:
" Severe error(s) occured in phase PREP_EXTENSION/SUBMOD_EXTENSION_NEW/EHP_INCLUSION!
Last error code set: unable to generate package queue, return code =3, reason=package SAPKNA7019: import prerequisites are not fulfilled".
The log says,
3 ETN431    Calculate the queue part for "SAP_AP" rel."700" with target SP "SAPKNA7021" (level "0021")
3 ETN245 The following import prerequisites of OCS Package "SAPKNA7019" have not been met:
3 ETN264   In the (alternatively) Requirement set "01":
3 ETN246    Support Package "SAPKNA7018" must be available or already imported in the system
2WETN423 Package "SAPKNA7019": Import prerequisites are not fulfilled
3 ETN245 The following import prerequisites of OCS Package " " have not been met:
3 ETN246    Support Package "SAPKNA7018" must be available or already imported in the system
the existing patch level of SAP_AP is 015. so i planned to update the patches manually using SPAM. but its throwing this error:
Caution: Upgrade or PREPARE is still r
import not permitted
even i tried stopping the upgrade.
What should i do now? without satisfying the pre-requisite i can't able to continue my upgradation. Please help me guys...
Thnaks in advance,
Santhosh Kumar.

Answer 1

Procedure for UNIX and Windows:
1. Change to the EHPI/abap/bin directory (Windows: EHPI\abap\bin)
2. Enter the following command:
./SAPehpi reset prepare (Windows: .\SAPehpi. exe reset prepare)
3. Delete the EHPI directory
4. Start SAPehpi again (Install and run)
Once the reset is done properly then u can start patching
Nirmal.K