The "forgot password?" link is asking me to enter the email address associated with the account..

I forgot my password. I cannot create a new account because i get a n error message saying my email address is already associated with an account.  So,  I use the "forget password?" link.  The link asks for my email address, which I provide.  Then I receive an error message asking me to enter the email address associated with the account.  I am stuck.  What should I do?
This question was solved.
View Solution.

I am sorry you are having this issue.
If you have a snapfish account, use your snapfish email address and password to login to ePrintCenter.com with. If you do not have a snapfish account, go to snapfish.com and create an account and then use the information you create on snapfish to login to ePrintCenter.com
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Similar Messages

  • How do I change the email address associated with this account?

    I can find no option to update the email address associated with this account. This is causing a problem since the Apple Support Communities ID that I use is different than my iTunes account name, but the email address for both is the same. it's causing all sorts of weirdness with Game Center, logging into this site with my iTunes account (errors out), etc.
    I see no options in preferences ot update this account email address.
    Am I missing something obvious?

    Well 99% there anyway. Now that I've successfully updated my email address, it asked me to merge the new email address as the login, which is fine, so I did that, but now I no longer see the option to edit the "Username" value.
    What I'm trying to do here is to retire my username under this account, and take it on under my primary iTunes account. It won't let me do that while this old account has it reserved.
    Hopefully that makes sense
    Once I merged my new primary email address with this account, the 'Username' field disappeared and now just shows the new email address with no option to edit the friendly 'Username' *sigh*.

  • I cannot connect to the internet after switching providers.  I've changed the email address associated with the new account but am sure there is something else I need to change.  Can anyone help me?

    I cannot connect to the internet after switching providers.  I've changed the email address associated with the new account but am sure there is something else I need to change.   I have also changed the apple information as well including user name and password.  Can anyone help me?  (This is an ipad question).

    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    iOS: Changing the signed-in iTunes Store Apple ID Account
    http://support.apple.com/kb/ht1311
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
    http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Can not sign in with my email, it says "enter the email address associated with this account

    eprint center.com on my new hp6700 won't let me sign in- says "enter the email address associated with this account"????
    i did.

    Hi Rick,
    I see your paid subscription associated with the same Adobe ID you were able to post on these forums with. 
    You may want to double-check to make sure there are no typos in either the username or password as you entered it.
    Could you also let us know if you're getting an error message and how are you trying to access the service?
    -David

  • HT201363 Every time I try to reset my security questions they send the email to an email account that is closed.  How do I change that?  I have other email addresses associated with my account and they always send it to the one that is closed...

    Every time I try to reset my security questiogns they send the email to an email account that has been closed for a couple of years.
    I do not understand why they can't send it to the other 3 email addresses that I have associated with my account.
    I have had an itunes account for so long that I don't ever giving any answers for security questions.   Help please.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • Email Address Associated With the Account Retrieve...

    Hello guys. Could one of you administrators private message me the email address that was used when setting up my account? Unfornutely I have forgotten what address i used, and i want to know.

    Hi, Falc95, and welcome to the Community,
    No one is permitted to provide this information, particularly because there is no facility to verify account details and that you are indeed the "owner" of the account.  You will need to contact Skype Customer Service to recover your account.
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    If you experience difficulty reaching Skype Customer Service, try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.  Skype is aware of website problems in reaching their customer service unit, however people are getting through even though it may take several attempts before you are successful.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • It's possible to change the email address associated with the Account?

    Hello,
    I want to change the email address of my user in Streamwork. Is this possible? How can I do this?
    Thanks & Regards
    SU

    I would definitely be interested in any update on this topic - I used my Gmail account to authenticate the first time I used StreamWork - yet I use a different address (own domain) for all my emails. People tend to invite me via the email address they know - not the Gmail one - so I have to tell them to use the Gmail one, not ideal!
    what I would really like is to change the main email address but still have it linked to the Gmail address.
    Perhaps I should see if there is an Idea Place idea for this
    Thanks,
    Chris

  • The email address associated with some songs in my playlist is old and deleted so how can i play these songs when it asks me to authenticate?

    the email address associated with some of the songs in my library is old and non-existent. how can i play songs associated with it when itunes is asking for authentication?

    Hey aearietta,
    Do you remember the Apple ID's password? If so, you can edit the email address by following these directions:
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/HT5621
    After you change your Apple ID, check this out:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    If you forgot your Apple ID's password, follow the directions in here:
    Apple ID: If you forget your password
    http://support.apple.com/kb/HT5787
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
    Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
    I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
    Does anyone know how to resolve this?
    Thanks

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

    Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

    Is this itunes on the iPad or on my computer? Thank you for the reply.

  • How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

    How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
    You need your password to delete it and I need the email address to reset the password.  I feel like I'm going in circles!!!  Please help!!!

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account).  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can I change the email address associated with my iCloud account?Ask your question.

    How can I change the email address associated with my iCloud account?

    sschultz365 wrote:
    When my iPhone updated, it reloaded an old email address as my iCloud address and I don't know the password associated with that email address.  How do I delete the old account and set up a new one with my new email?
    To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Ask your question.updated to IOS 6.1.  I cannot configure my iMessage properly with this version.  Everytime it verifies the email addresses associated with my apple Id the page reverts back to the previous one with the sign in portion.  What should I do?

    Please assist with the iMessage configuration.  My iMessage used to work with the previous version.  With 6.1 I cannot configure iMessage properly.    After I sign in using my apple id.  It directs me to the next page with all the email add associated with the I. d. After confirming the email addresses it verifies then reverts back to the previous page with the sign in portion.  What should I do?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • HT2731 I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do infix this

    Please help
    I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do I fix this?

    If you can't remember your password then see if you can get it reset via http://iforgot.apple.com
    If you can't get it reset via that page then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699

  • TS1389 I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old

    I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old email.

    Hello Johnny Reptile,
    The following article details the necessary steps for resetting your old Apple ID's password.
    Apple ID: Changing your password
    http://support.apple.com/kb/HT5624
    Cheers,
    Allen

Maybe you are looking for

  • How do you use an outside Lab ICC Printer Profile in PSE 12?

    I have an image that I scanned in from an old print then I edited it using PSE-12. Now that I've completed the editing and retouching I plan to have the image printed by an outside that has the ability to read ICC Printer Profiles designed for their

  • How to use directory alias in Java stored procedure ?

    hi everyone ! I want use Directory alias in Java strored procedure I 'hv created dir alias as Create Directory BFILE_DIR AS 'C:\MyImages' my java statements - myfile="C:\MyImages\myPH01.jpg" File binaryFile = new File(myFile); instead of giving absol

  • Problem with NIKON D600 RAW files

    I have had a new NIKON D600 for 6 months. The RAW files have worked well all this time. However, I recently took the camera in for repair. Upon its return the Adobe Essentials 11 catalague and editor no longer recognizes the RAW files created by the

  • Is Cheque No editable in Outgoing Payment

    While making Outgoing payment, if Cheque No is wrongly entered by the User, then how do we correct it, other then the option of Reversing the transaction................ Can anybody highlight and give me the solution as my user has by mistake wrongly

  • Oracle EBS financials/Manufacturing/HRMS Functional consultants vacancies

    TES (The Employment Solution) is searching for an experienced professionals for our client's various projects around Canada. We are currently searching for the following professionals: Oracle EBS Manufacturing Functional Consultant Required skills: -