The FROM in the webclient is incorrect-shows the recipient instead

I have one customer who's new messages are coming in and appear in the webclient listing as if they come from himself instead of the real sender. However if you click on the message to read it, the From in the header is correctly displayed as from the real sender (happens in both IE and Mozilla browsers). If I IMAP in using say Mozilla client, the From appears correct in the listing of messages as well as reading the email. I can't figure out what's causing this to happen to one customer.
iMS 5.2 hf1.17

yes, under options/settings. third part down the page,
When sending a message place a copy in
select something besides inbox. . .
This is not totally fixed in 1.21, and yes, you do need to open a ticket to get a hotfix.

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