The frontal camera doesnt work iPad 4 iOS 6.0.1
Hi, when i going to take a photo with the frontal camera it doesnt work. In spanish: Se queda el carrete en la pantalla y no sale imagen alguna. Alguien me puede ayudar?
Sordo but i dont speak english very well. Thnks
Try closing the Camera app:
1. Double-click the Home button to reveal the Task Bar
2. Hold down the Camera app for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Tap area above Task Bar to return to Home screen
If the above doesn't solve the problem, do a reset:
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider
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Apple Community Discussions
Apple.com > Support > Discussions > Using iPad > Camera
Topic : iPad 2 Camera - Doesnt Work
This question is not answered. "Helpful" answers available: 2 . "Solved" answers available: 1 .
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Replies : 11 - Pages : 1 - Last Post : Apr 1, 2011 2:20 AM by: crh24
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 5:18 PM
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So I got the iPad 2 last Wednesday and tried facetime. It seemed to work then froze, but I gave up as it was still new and I was still figuring things out. Anyway i'd use the camera a few times (maybe 3) and made maybe 2 quick videos, nothing big. I never use the camera much. Today I went to videotape my nephew and clicked the camera screen, but it wouldnt leave the shutter screen. If i restore it to default, it works. But as soon as I sync my iPad up so it restores all my settings, the camera freezes. Obviously facetime and photobooth don't load either.
I think a few people have this issue, what was the resolution? if i take it to apple will they give me a new one on the spot or send it in for repairs, and im without it for a while?
32GB 3G iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 6:09 PM in response to: Adam Daley
Reply Email
Welcome to the Apple Discussions!
If when you restore the iPad to the factory settings the camera works, then there is nothing wrong with the iPad, you have something corrupt in the backup that you are using to restore your previous settings. I would delete the backup and start fresh. Go to iTunes/Preferences/Devices and delete any and all backups there for the iPad.
Then configure and sync the iPad as if it were new from the box for the first time.
Dah•veed
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:17 AM in response to: David.Austin.Al...
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Mine Also i recieved my ipad last wednesday after strange delay in shipping in hong kong and my front camera does not work at all and i update ipad and reset many times without sucsess .
Camera application start on back camera and ok and then when i try to switch to front one it freeze with last image from back camera then after i close the application from multitask bar and open it again it show me shutter picture !!!!
I think apple has problem in this patch of production .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 9:38 AM in response to: iscs
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Try this reset. Press & Hold the Sleep/Wake and the Home buttons simultaneously for 10+ seconds. Ignore the red power off slider.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 1:26 PM in response to: David.Austin.Al...
Reply Email
I try it without any success and i try even to restore the same result . as i see the first group of ipad 2 which ordered on 11 march and delivered on last wednesday is almost have issue in front camera between freeze and not working at all .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 2:01 PM in response to: iscs
Reply Email
Not mine. It works perfectly.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:30 PM in response to: David.Austin.Al...
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Deleting my backups and starting fresh kinda *****. I'd rather not have to re-do all my settings like email and my apps. Its not that i have a lot of apps, maybe 5 or so I use, but still, its a bit of a pain. I guess I can TRY it... can't hurt right...
I dont want to just delete my backups though, i'll store them somewhere else (i think i remember where apple stores them) and copy them over later if i need to.
Worth a shot, better this then my iPhone which has a ton of apps I use for work. Im still setting the iPad up for my work stuff. Will let you know how i make out.
BTW the home/power reset didnt work, ive obviously tried this many times, and just now while writing this. Same issues.
iOS 4
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:44 PM in response to: Adam Daley
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So heres an update. I just restored the iPad so its back to factory default... and the camera is locking up now. I didnt even sync it, its brand new now... same issue
iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 7:24 PM in response to: Adam Daley
Reply Email
Take it back.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
marku819
Posts: 1
Registered: Mar 29, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 29, 2011 7:48 PM in response to: iscs
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iscs, mine doesn't work at all, either, exactly same situation.
iPad2 64GB wifi black iOS 4
skigirlmle
Posts: 1
From: Glendora, CA
Registered: Apr 1, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 31, 2011 11:19 PM in response to: Adam Daley
Reply Email
Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
iPad 2 iOS 4
crh24
Posts: 654
From: Oregon
Registered: Feb 18, 2010
Re: iPad 2 Camera - Doesnt Work
Posted: Apr 1, 2011 2:20 AM in response to: skigirlmle
Reply Email
skigirlmle wrote:
Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
Take it to your closest Apple Retail Store. The Apple store locator says the closest one to Glendora is a few miles down 57 at the Brea Mall:
Apple Store Brea Mall
1065 Brea Mall, Space #1024A
Brea, CA 92821
(714) 255-5610
27" i7 iMac 11,3 16GB 2.93GHz; 24" iMac9,1 3.06GHz 1TB-HD 8GB-DRAM; Mac OS X (10.6.7) AirPort Extreme; 13" MBP 8GB 2.53GHz; iPhone 4 32GB; 64GB iPad2 3G ATT; ATV2 -
Camera not work ipad 4generation before ios8 update
Camera not work ipad 4generation before ios8 update
PLease helpHi Hellside,
Welcome to Apple Support Communities.
It sounds like there is an issue with the camera on your iPad. The article linked below has a lot of great troubleshooting suggestions for a similar issue on an iPhone but the suggestions should resolve the issue with your iPad too.
iPhone: Hardware troubleshooting
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
I hope this helps.
-Jason
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