The general store in The game takes to long to load

the general store in the game is taking to long to load. why is that Im trying to buy honor points and gifts for my army in the game

Try here:
iOS: Troubleshooting applications purchased from the App Store

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When purchased, my imac would load pages very quickly. Now, the pages seem to take much longer to load and when watching video or streaming, it often stops to catch up or rebuffer. What do I do to speed things up?

When I purchased my iMac last month the pages would load quickly when using the internet browser. Now it takes much longer to load the pages and when I watch a video it pauses to catch up or is rebuffering the streaming. What can I do to speed up my browser?

See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths, and
Myths of required versus not required maintenance for Mac OS X for information.

I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.

I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.

Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware, which is iOS 6.1.6 for an iPhone 3GS.
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TS4020 I had to buy a new iPhone, how do I retrieve my stuff that was backed up in my iCloud account? The guy at the apple store said it could take a few days iCloud was running real slow due to so many new accounts, is that true?

I had to buy a new iPhone, how do I retrieve my stuff that was backed up in my iCloud account? The guy at the apple store said it could take a few days iCloud was running real slow due to so many new accounts, is that true?

No problems backing up iCloud here.
Tap Settings > iCloud > Storage & Backup
Switch iCloud Backup On

I have a itunes account how do i get to the itunes store to download games and ringtones

i have a itunes account how do i get to the itunes store to download games and ringtones

You should see an app called app store on your iPhone, or you can connect via your computer using iTunes.

How to download paid games from the App Store in the absence of a credit card?

How to download paid games from the App Store in the absence of a credit card?

If you don't have a credit card, you'll need a prepaid iTunes card or iTunes gift certificate. Or, if you're in the US, you can use PayPal, though it's often an unreliable method of payment.
Regards.

Whenever i open any tab on the app store such as games or entertainment or travel its starts loading and all i see is a blank page...Please HELP!!!

whenever i open any tab on the app store such as games or entertainment or travel its starts loading and all i see is a blank page...Please HELP!!!

Try updating to iTunes 10.4.1 -> http://www.apple.com/itunes/download/
If that doesn't work, try resetting Winsock. It looks like that worked for quite a few people in this thread -> With iTunes 10.4 I can access iTunes store.
MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.

My mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be?

my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Better, more intuitive way to browse the app store from the iPhone?

This is a minor annoyance, but an annoyance nonetheless. Sometimes, when I am browsing apps in the app store on my phone, I will go into an app's detail page, but when I page back to the full app listing in the given category, I have been returned to the top of the list. Is there any way to make the phone "remember" my place in the list? This is especially annoying when browsing a big category, such as games or entertainment. Also, what is the rhyme or reason to the way apps are listed in a given category? It seems to be a frankenstein-esque blend of "date added" and "alphabetical". I wish there was a better, more intuitive way to browse/sort.

DaVBMan wrote:
Me too unless I view a list, then tap the "show x amount more" to list more. Then if I go into the details and come back out, it goes back to the top because it "forgets" I was further in the list with the "show more" a couple times. It just goes back to the initial 25 list, thus the app I was looking at is not listed as it was like number 60 thus it goes to top.
I tried this with a game that was somewhere in the last set of 25 I could load (in this case, Paper Airplane, which is somewhere around 90th on the list), and tapping Games in the upper left takes me back to the part of the list showing that app, not the top.
However, if you exit the App Store (return to the home screen), in that case, you are returned to the Games category at the top of the list, showing only the first 25. That's true even if you are viewing an app at the bottom of the first 25. I suspect that's by design - it would make sense that if I leave the App Store in the Games category, or looking at a specific game, returning the App Store at some later date, I'd want to see the "top" of the list (i.e. the most recently-added apps). At least, that's my guess at the logic.

My ipad mini doesn't have a web browser! Help. I can't access the internet or iTunes or the app store. The web browser icon isn't even there.Anyone know what to do?

My ipad mini doesn't have a web browser! Help. I can't access the internet or iTunes or the app store. The web browser icon isn't even there.Anyone know what to do?

I'd maybe try doing a search for Safari on your iPad first (swipe to the left to search). If it shows up in that search you can go to Settings > General > Reset and choose 'reset home screen layout' which will put it back where it would be by default.
All else fails? Restore it.

Can't connect to the iTunes Store nor the AppStore

Since 2 or 3 weeks, I can't connect to the iTunes Store nor the AppStore.
When I try to download any app or song, I get prompted to write my password, and as soon as I begin to write it down on the iPhone 4 GSM, the propmt window dissapears and I get the "No puede conectarse a iTunes Store" (Can't connect to iTunes Store).
I have used this account both in my first iphone 3g which works perfectly with this account, and I've been using it also on this new iPhone 4 till 3 weeks ago when i Couldn't connect nor make any purchases or update any app since I can't write down the password.
I've tried writing it on the notepad, copying it so I can paste it really fast, and still the iPhone 4 GSM won't let me. Please help
Luis Manuel Ramirez Perches
Notario Publico 3 Zapoltanejo, Jalisco
[email protected]

to be honest these are the solutions that may or may not work..
first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo
if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..

The App Store uses the old user name ...

Hi,
I recently bought a used iMac (late 2013). Even when I am logged in the App Store app with my own personal account, it sometimes requires a new identification. Before downloading an update, a pull down window displays the previous owner's name in grey (not modifiable) and requires me to input a password.
I tried to logout and login back again, and it does not change the problem. This is obviously a bug since by pressing return without any password the downloading begins.
Is this an issue I can do something about other than send a feedback ?
Robert Lespérance

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

When I go to the app store on the iPad and tap on an app to get a description of it, it won't do anything. I have not noticed this problem on I tunes.

When I go to the app store on the I pad and tap on an app to get a description, it does not do anything. I have my iPad 2 for just a few days and it did not start doing this until just a few minutes ago. Any suggestions?

I understand that your App Store does not show your app updates. Please follow the steps below to help resolve the issue.
1. Close All Apps on iPad: http://support.apple.com/kb/ht5137
2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out
3. Reset All Settings: Settings > General > Reset > Reset All Settings
4. Reboot iPad
5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID
Thank you for being an iTunes store customer. Apple appreciates your business.

Where is Power Search on the Itunes Store site? I can no longer find it.

Where is Power Search on the Itunes Store site? I can no longer find it.

Sharing an app does not give a copy of the app to anybody else, you will only be sharing an image of the app.
It's possible that the developers of those apps have temporarily (e.g. if there is a problem with them or they are putting an updated version in the store) or permanently removed them from the store. Any links that the developer's have on their website should take you to the store, that is the only place that you can download apps for iOS devices.
You could try contacting the developers and see if they are planning on putting their apps back in the store, until if/when they do then your friends won't be able to download them (and you won't be able to redownload them, so if you haven't already done so you may want to copy the app to your computer's iTunes library).

ITunes could not connect to the iTunes Store. The network connection reset.

Hi,
I read a bunch of the other posts where people are having a hard time connecting to iTunes. However, this is not a current problem but one that has been occuring for awhile for me (actually my daughter). Either way, I removed and reinstalled iTunes 7.0.2 and I am getting the following message:
iTunes could not connect to the iTunes Store. The network connection was reset.
Make sure your network connection is active and try again.
Well, if my network connection is not active then I wouldn't be able to reinstall iTunes or post this message. Has anyone seen this message prior to everyone getting their iTunes gift cards for X-Mas?
Thanks!

Hi to all who are having problems...
After some time and visiting an apple store I was able to get this to work. Basically, it has something to do with your Firewall settings. I actually have Panda Software's Antivirus s/w with the firewall protection. Under the Advanced Settings page iTunes was listed as "No Connection". I selected iTunes and then clicked on Remove application. I then tried iTunes store again and it worked. I even went back to my firewall protections and this time when I looked under the Advanced Settings page iTunes is now properly listed as "Outbound (client)".
I won't take all the credit because the Apple Store pointed me to the following page which gave me the hint of checking my firewall protections:
http://docs.info.apple.com/article.html?artnum=304082
Give this a try and see if this doesn't help.
Cheers!

The general store in The game takes to long to load

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