The "Get Messages" button is grey, cannot send or receive. New install, import from Outlook 2007.
Brand new download install.
Tried importing Outlook data during install and later (after uninstall and reinstall)
No option to receive mail showing anywhere, and shift-f5 does nothing.
It will read imported mail, but not reply
Your MacBook shoul NOT be too old to run Leopard. (10.5) Snow Leopard, maybe, but not Leopard.
When you go to the Genius Bar, MAKE SURE the genius knows you are NOT up to date with your OS. If they try to update your phone, you could find yourself unable to sync at all...
That said, if you're nice to them, they might just give you a copy of Leopard so you can get current with iTunes and iOS. It's been known to happen.
Similar Messages
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messages app continues to crash. All messaging stops working and all of my message threads disappear. the only thing that has seemed to work is restarting my phone. Happens at least once a day.
Hi Alo816,
I'm sorry to hear you are having such extensive issues with Messages on your iPhone. If you continue having issues sending or receiving Messages, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Messages - Apple Support
If you continue to have issues with Messages after that troubleshooting, especially if it is still having or crashing, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persist before restoring your data. You may find this article useful:
Use iTunes to restore your iOS device to factory settings - Apple Support
Regards,
- Brenden -
Are the icloud mail servers down i cannot send or receive mail
having trouble sending or receiving mail from my me.com icloud account.
This may help:
iCloud : Troubleshooting iCloud Mail
http://support.apple.com/kb/TS4002 -
Cannot send or receive new texts
Having trouble sending and receiving text messages. My messages or going to my email and when I try sending I get an exlamation in a red circle with "not delivered" in red under the messages. Can anyone help?
Hi Ewan, Is it a contract you have been moved to? What happens when you try to make a call? I recently had a new contract and due to having bad credit history I had a deposit of £100 placed on my account which blocked me from making any calls or texts. The deposit is something you get back after 6 months either off your bill or paid back to you on the condition you pay your bills on time and in full.
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I have a Macbook Pro with OS 10.6.8
Hi Maeyer,
Welcome to the Support Communities!
Have you had issues importing and editing information from other CDs, or just this one?
I would check your preference settings in iTunes and try to import the entire CD again. You can also try just adding one track by dragging it to a playlist to see if you get a different result. These articles may help ...
iTunes: About the Add to Library, Import, and Convert functions
http://support.apple.com/kb/ht1347
Playing and managing content in iTunes
http://support.apple.com/kb/HT1399#3
Editing and arranging content
Each audio or video file in iTunes has several settings and tags that can be easily modified. These options can be accessed by selecting any file in the iTunes browser windows and selecting "Get Info" from the File menu. You can add song lyrics, artwork and set special playback options. The "Info" tab lets you edit information about the file including artist and album info.
Cheers,
- Judy -
TS4002 i messages screen is blank ,cannot send or receive messages.
the i pad is working however the imessage screen has gone blank,i have reset and done many other things people have said but the messages are just not being displayed,the icon shows me that the messages are coming in but hence no display,please help me thankyou
Trouble-shooting iMessage
http://support.apple.com/kb/ts2755 -
My get messages button disappeared and so did the address book button. HELP!!
the get messages button on the top has disappeared. I noticed also that the address book button is missing. How do i get these back?
Both the buttons you refer to are on the Mail Toolbar.
If you also lost the Menu Bar press the alt key to make it appear.
Then select View-Toolbars and turn the missing toolbars back on.
FYI: The alt key or F10 will reveal hidden toolbars in most applications. -
The get messages function only works for the first account
regardless of which account is listed in any order, the get messages button only gets messages for the first account in the list, thus if you are expecting one into another account you have to highlight that account and click the get messages....
I have no idea what your talking about. Thunderbird has no apps.
Perhaps your talking of add-ons. If you found an add-on perhaps you could mention what it is, so that I and other might know it exists.
You appear to be under some misconceptions,
!. Moderation is about answering questions. Wrong. Moderation is about deleting questions, editing comments that do not meet the guidelines for the forum and banning users.
2. Searching add-on is someone elses job.
3. Someone is getting paid to accept your criticism. I am not.
If I as a fellow user an ignorant of an add-on then tough luck for those I advise. They should have been resourceful enough to search for add-ons before they asked the question. I can only tell people what I know. -
I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.
Reset the devices: Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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I am getting the message that my email password and/or username is not correct. They are both correct! I am the only one who cannot send or receive emails...I am the only one using a mac. i use mac mail and it is my companies server. I took my computer and iPhone to the Apple store...4 hours later they said that couldn't figure out why it wasn't working. Any suggestions???? I am also not able to log into the C-Panel...
Same here! Happened yesterday to me on New iPad and iPhone 4S. On iPad I managed to correct it by removing the account and activating it again as an Exchange account...I have mail and calendar OK!
On the iPhone nothing seems to work!
Facts:
1. everything worked perfectly for years!
2. I have the 2-step authentication deactivated on my google account so it cannot be this one.
3. On desktop everything works just fine, on iPad everything is OK with Exchange account added (after Google removed support for Exchange account access I CAN ONLY HAVE ONE DEVICE with Google Exchange account, so doing the same on the iPhone does not work!)
4. Tried to remove and add the account again - no results.
5. Tried to remove and add as Google, as Exchange, as Other account - I get calendar but no mail!!!
6. Tried to reboot between remove/add accounts - no results.
7. Tried to ("reset settings") reset the device - no results.
8. Tried to add as POP account and I it worked - I get mail but I do not need POP as I am using zounds of mail with labels and need to be working on an IMAP account
9. To make things even more complicated...I have another account which works perfectly!!!!!
Anyone out there having a clue? -
My Iphone 4 is new, and I have been able to send and receive texts, but cannot send nor receive emails. I get the message that I need to input my password for my yahoo account which I've done many times. When I type messagefor outgoing it only allows me to save as a draft. Any ideas?
Are you positive you're typing the correct password in? You might want to try and reset your password, and try again. You'll get texts because it isn't connected to your email account.
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When sending e-mails to other mac addresses, I get a message saying that I cannot send this message to iCloud.
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
My wife and I have both synced our iphones to the same desktop computer. She recently synced her ipad to the same computer. Now we cannot send messages to each other anymore. any ideas?
By signing up for an apple ID it means she will be able to download her own apps and music and in future redownload if required for free. Ideally it should be the primary email address she uses as you can't transfer purchases etc to another ID.
Photos shouldn't disappear but back them up before hand. These days everyone gets an iCloud.com address so she could use this as her ID. You would need to go to www.apple.com/iCloud from a computer to sign up for this. Bearing in mind you need a mac with lion or mountain lion or a pc with windows vista onward to take advantage of all services like calendar sync and find my iPhone etc.
Otherwise sign up for an apple id with any other email address. You can do this at https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
AND Click on create an apple ID.
the applications linked to your existing apple ID will have to be redownloaded on the other ID but you won't lose them on yours. -
Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
I just bought and activated a new Iphone 4s and I cannot send or receive normal SMS text messages. Also, my number is not showing up in the "receive at" location. Any help??
Settings > General > Reset > Reset Network Settings
Beyond that... since you state you've tried all "recommended fixes" have you actually restored as new and not from your backup?
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