The gift card I am trying to use comes up as having and invalid code.
The gift card I am trying to use comes up as having and invalid code. Got it as a gift for Christmas and trying to make an iTunes purchse.
With any luck, the following document may be of some assistance with that:
iTunes Store: Invalid, inactive, or illegible codes
Similar Messages
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last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?
A few reasons I can think of, but instead of shooting in the dark, lets check with experts who can look at your account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.
iTunes Store: Invalid, inactive, or illegible codes
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i still have not recieved my card in the mail. i have over $20.00 on my itunes gift card it says i cant use my gift card until i change my credit card. because i gifted the card and theres a ballance i owe but i cant get it to take out of my gift card
Hello HazelDrslt,
Thanks for the question, and welcome to Apple Support Communities.
The following resource addresses your question:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Additional Information
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit. Purchased gifts cannot be redeemed outside of the country of purchase. For example, an iTunes Gift purchased in France cannot be redeemed on an iTunes Store outside of France. You can contact Apple Support to cancel an iTunes Gift up to two days before scheduled delivery.
Thanks,
Matt M. -
The gift card was supposed to be charged first, then the 4.99 to my credit card. Now I have an unused $10 gift card, which I wanted to get rid of, and got charged $14.99. I want my money back and I want the gift card used instead.
It's not supposed to. Gifts will always be charged to the credit card; the gift card money is for your use and nobody else's. This includes the purchase of gift cards and certificates, and money used for an iTunes allowance.
(68007) -
I Have redeemed an itunes gift card. i want to purchase an app which will cost me money (minecraft) if I buy this app will it take money from my bank account or will it take money from this gift card. And pls if you have to tell me how to Use the gift card to buy stuff.
It'll take money from the gift card; iTunes Store credit is used up first if allowed for a given purchase.
(116146) -
I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card. -
Has anyone tried to trade in the their iphone5 for the gift card that can be used to buy iphone6?
csa3, I want to make sure you are able to take advantage of this offer. Have you submitted a Preorder for the iPhone 6? If so, you can submit your appraisal before September 30, 2014 using the following link: http://bit.ly/GGnDDC
AndreaS_VZW
Follow us on Twitter @VZWSupport -
I have a gift card that i tried using a coin to scrape off. When i was doing it, the whole thing came off. I want to know if you can use the barcode to still get me the money.
roaminggnome was referring to the page that you posted from i.e. http://support.apple.com/kb/TS1292
You've tried contacting iTunes Support as it suggests on that page ? If not then you can contact them via this page and see what they say (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
HT2534 i want to set up my apple id but it ask for the gift card but i dont use them
I want to set up my Apple ID for my phone but it ask for the Gift Card but I dont use them ? what do I do ?
If you are trying to create an Apple ID without using a credit card, you have to follow the directions in the article you were reading (http://support.apple.com/kb/HT2534) exactly. Note that you have to start by downloading and installing any free app, then create the ID. You shouldn't be asked for a Gift Card to create the ID.
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I need help with redeeming a $15 App Store certificate. I tried to redeem earlier in the day and it was credited to my account. I could not figure out how to switch payment from my credit card to the gift card credit. Later on in the day I see the credit is completely gone and now the card is invalid. Nothing was purchased with the gift card so I want to know where the credit went. I also have$5 credited to my Apple ID from a past gift card that I can't access. What can I do. Is there a customer service number???
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT202359 I have redeemed a gift card but how can I use the credits that I gained?
I have redeemed a gift card and gained 5 song credits. When I try and buy songs, iTunes takes me through to the ''redeem'' page but when I try and enter the gift code, it just opens up a window that says this code has already been redeemed. How can I actually use the credits to buy songs? There doesn't seem to be an option to use ''credits''... Thanks.
What exactly do you see when trying to buy a song, what messages appear ? You can't change how items are billed, it's automatic, as long as you are buying for yourself then your account's balance should be used for the purchase, it's only if gifting (which can only be done via a credit card) or if your balance doesn't cover the entire purchase price that credit card details should be asked for - or if it's a new account and you didn't follow particular steps when creating the account. (A gift card can only be redeemed once, you can't re-enter its code.)
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I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I changed my apple id and have a gift card credit on the old account which I no longer use. How do I transfer the gift card $ to my new apple id?
Click here and request assistance.
(75296) -
Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?
Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.
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