The Given Adobe serial key DOESN'T WORK! WHAT?

I JUST bought Lightroom 5 student teacher edition, punched in the serial number they gave me, and it doesn't work. What is the problem here? Why doesn't it work?

Did you obtain the serial number by submitting the code that came with the Lightroom program? Did you receive a serial number from Adobe? Are the first four numbers 1160? DON'T post the full serial number.

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