The global data plan is a scam.

Bottom line of the story: Your Verizon phone will not work at all either in Europe or in South America.
I called three months ago to ask Verizon if I was going to be able to make phone calls in China. Without asking me, I was added against my consent to the global data plan. When I found out about it reading my next bill, I thought it might be a good thing. After all, I was about to go to Germany and Argentina and it would be nice to have data there. So, I thought of keeping it. However, the plan doesn't work. In fact, the phone doesn't even make regular phone calls in any country except USA, Canada, Mexico, China, India, Israel and a few more. It won't work anywhere in Europe or in South America. The problem is that Verizon phones are CDMA, which is a technology which was fully replaced by GSM in most countries. So, your regular Verizon phone will not work almost anywhere. You could get a special GSM phone for your trips. But besides being a nuisance, it was something I wasn't aware since I didn't even request the service.
How did my story finish? I asked for a refund for the $100 I payed for the three months I was in the plan (somehow I was charged double the first month). I was given $25 back only. I payed $75 and I didn't get a single byte of downloaded data in exchange. I'm switching to either AT&T or T-Mobile next month.

commonsense101 wrote:
Best advice I can give any traveler is buy a cheap prepaid phone when you get to your destination
It will save you so much money and so many headaches
That's not bad advice, but if you travel a lot, it makes sense to get a global-capable phone and use local SIMs. That way you get cheap rates but can still use all your nice data features, such as Google Navigation. Until the latest crop of ICS LTE phones, you would need to ask Verizon for an unlock code to use a local SIM. Currently, at least, these phones work without an unlock.
You do have to be careful though, prevent your phone connecting until you replace the SIM with a local one, to avoid data charges simply caused by the phone syncing with email, Play store/Apple Store etc.

Similar Messages

How does the Global Data Plan affect my limits while still in the states?

I turned on the Global Data Plan for a trip next week. Will my normal data limits apply while still in the states this week?

Hi KBKB,
I wish you a safe trip next week. The Global Data Plan has no impact on the data plan you would use in the states because they cover data differently at a separate cost and data allowance. Do you need more details on our Global Data plan? Visit http://vz.to/1oEXUCa.
Thank you! EdW_VZW
Follow us on twitter @VZWSupport

Global Data Plan not working in the Netherlands

I called customer service a week before my trip and arranged for the $30 "Global Data" plan to begin April 1. I have been unable to get a data connection here in the Netherlands and e-mails to customer service have gone unanswered. I cannot see anything on my account to indicate whether this has ever been activated.
By poking around the settings and setting the data networks to GSM I've been able to see Vodophone, T-Mobile, and KPN listed, but if I try to connect to any of them I get an error that indicates I cannot connect to them.
Can anyone provide some advice on how to get this working? I was really relying on this to help with getting info on places to visit and it's proving a pretty difficult trip when having to rely on free wifi spots to make up for this.

roninacolyte,
Greetings from the states! To be honest, the Thunderbolt will not work in Hong Kong. You can check out our trip planner for future reference at http://vz.to/n9PFe9
EvanO_VZW
Follow us on Twitter @VZWSupport

VZW - Bring back global data plans or this will be my last trip with a VZW phone in my pocket

(Background -I travel from the US to NZ&AU 3 times per year 2-3 weeks at a time for business. After my last trip I raved about VZW's data service in AU and was looking forward to having it available again. I even purchased a Droid 2 Global for my upcoming trip because I knew i could rely on the service. Called VZW today to make arrangements..)
Last trip (September 2010) : $65 for unlimited data
This trip (: $20/MB
Dear Verizon -
At this data rate your product is no longer a reliable business tool - it is at best a novelty. Even though I have a capable device in my pocket, I will have to search out wifi hotspots throughout my trip b/c your service is cost prohibitive. This change makes a clear statement that you do not want to be taken seriously as a global service provider, and is disrespectful to those of us who signed contracts with you based on the availability of your international data plan.
As my trip is just 1 day away, I do not have time to find a new provider before i leave. This, however, will be my last trip abroad with a Verizon phone in my pocket if the unlimited data plan is not brought back. Early termination fee? Doesn't look so bad when you consider that it costs more to download 15MB than it does to terminate my contract.
If anyone at Verizon actually reads this board, please take this thread as a notice from myself and those who post below that you will be losing us as customers if this situation is not rectified.

Agree completely.
Background: I've posted a few replies to this topic on Droidforums.net (Under Droid 2 Global). Just found out about this plan being canceled this week while preparing for a 1 month trip to Japan - figured I would just call to reinstate the plan only to be told it no longer exists. I am a new VZW customer as of this past November and had used the unlimited data plan on a trip passing through S. Korea and 2 weeks in the Philippines in December - Droid 2 Global worked flawlessly for data once Global Support was able assist with the correct settings.
I am extremely disappointed and feel I was misled when entering into a 2 year contract. From what I have read it sounds like plans were in the works to cancel the plan with a notice being sent to existing customers last November or something. Nice that I was told the truth as it was the primary reason I switched from AT&T. By rights the salesman had an obligation to tell me "you know, this plan is being eliminated as of January xx so if you want to keep it you need to keep it active".
Regarding the 4G LTE service, yes the CS agent I spoke with the other night mentioned this as well but either way I am hosed into getting a new device at that point so give me one good reason to stay with VZW. At this point as I mention below I am perfectly willing to cut my losses and go back to Brother Orange or other. In all honesty what I have found in the past 3 months of nationwide travel is that the call quality is muddy at best compared to my old RazorV3 on Orange and seems to be better on NON-VZW networks.
Fool me once, shame on you... Fool me twice shame on me. This is going to hurt VZW more than it hurts me.
If anyone else on this forum could verify if I was given the correct contact names noted below (this came via text msg from CS agent as I was still speaking with her - bless her heart):
1.) Daniel S. Mead is in fact the President & CEO and
2.) T.J. Fox is the Regional President for IL and WI.
I have every intention of writing a more formal version of below and sending via Fedex or USPS with signature required as it seems electronic means is not allowed.
The following is posted on the above mentioned forum:
Strength in numbers...
I recall one of the earlier posters had the idea of a petition and I see that Word attachments are allowed here so perhaps I'll draft something up on the flight this Sunday from LAX to NRT and post it next week. Perhaps not so much a petition but more of an "open letter", potentially post it on VZW's own forum as well.
I talked with CS last night for a while regarding another issue and also brought this up. The agent provided me with the following contacts and suggested I write a letter:
Daniel S. Mead - President & CEO
One Verizon Way
Basking Ridge, NJ 07920
T.J. Fox - Regional President IL, WI,
777 Big Timber Rd.
Elgin, IL 60123
If anyone else wants to take a crack be my guest, I just think that with minimal effort Verizon might take notice.
Key points as follows:
1.) $20/Mb for Global Data (Verizon doesn't seem to "get" the idea that "Global" is bigger than just North America, Canada, Mexico and Europe) is not just inconvenient it is outrageously overpriced rendering the phones useless:
Again, using my last months usage as a reference and I don't believe I am a heavy user - email, some browsing, Weatherbug, Nav. etc: 250Mb at $20/Mb = $5,000
Do they seriously think anyone can afford that? All they have done is to hurt their own bottom line.
I'd be really curious to know how many subscribers to the $64.99 Global plan they had or in other words how much revenue they lost.
I'd be happy with a compromise but to eliminate it completely?
2.) According to Global Support, Data has to be either on or off, no way to selectively leave on POP email which is really the only thing I have a need for and simply turn off everything else. Even if you use an App killer how do you really prove there is no data transferring unless you specifically tell the device.
Might be time to root if I could be sure it would eliminate unwanted data transfer.
3.) The availability of this plan vs. other carriers was the only reason I switched from AT&T last November. No mention was ever made of this plan going away. Misleading sales tactics IMHO.
4.) Canceling my contract (family plan at ~ $190/month) that is only 3 months old at this point would sting a little bit for me in terms of 2 lines @ $320 each for early termination.
But, from Verizon's perspective that would be 21 months of lost revenue or ~$4000.
So if 10 people were to send letters/ 10 signatures, we're are talking about potentially $40,000 or more.
100 people now we are starting to get into serious money.
Any way you look at this, Verizon has only succeeded in hurting their own bottom line: Potential canceled contracts, customers spending the money elsewhere such as Japan's Softbank or NTT Docomo in my case, potential new customers lost due to publicity of this, etc.
Any +/- feedback appreciated
R/ TMG - "Owner of Droid 2 Global that's no longer affordable to use Globally"

Who has the Unlimited Data Plan and has Been Speed Capped when You went over 5Gig?

Just checking to see how many others have been speed capped to 200Kb on the unlimited data plan when they went over 5Gig in a billing cycle? (you can get a one time reprieve if you call them at 1-888-483-7200)
Did they ask you to change your plan to 10Gig and Update your Equipment and sign a new two year agreement?
Did you know that Sprint is offering unlimited Data on their 4G network and that Verizon is trying to lock down customers that are not on 2 year contracts? (Gives them time to catch up with the competition) Marcus in Fraud and Investigation told me (when I told him that Sprint was offering Unlimited Data) "...That is a better option..."
I am now looking into other options along with allot of the rest of you.

I was instructed to call that Fraud Department number and was treated like I had broken some kind of law instead of going over the 5 Gig fine print limit on my unlimited grandfathered in account. They would not even consider giving me a one time do over for being a MiFi newbie. I am hearing class action suit rumblings out there!!

How to access the global data in user exit.

Hi All,
How to access the global data in user exit.
the question is that when we were writing a code in the FM. i need to read data from the standard program like newly created documen and this document number need to be accessed in my program.
this document number is not imported to the FM i needed to access for frther proceed.
Thanks in advance.

Hi,
See the below PDF file by Jeff Goldstein. There you can find all the details about accessing data outside of the exit.
[SAP User Exits and the People Who Love Them|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/208811b0-00b2-2910-c5ac-dd2c7c50c8e8]
This will help you to solve your problem.
Regards
Karthik D
Edited by: Karthik D on Dec 2, 2008 4:18 PM

I need a new phone and ipod, would I be able to use an iPhone as a phone and iPod only and not have to buy the internet data plan?

I need a new phone and iPod, would I be able to use an iPhone as a phone and iPod, without having to purchase the internet date plan?

You cannot do this. iPhones have to be activated with a service plan before any of the features, including the iPod features can be used.

HAS ANYONE GONE OVER THE 2GB DATA PLAN???

JUST WONDERING HAS ANYONE GONE OVER THE 2GB DATA PLAN? IS THAT ENOUGH DATA FOR THE MONTH? EVERYDAY NORMAL USAGE ANY INPUT WILL HELP THANKS!!!

before returning .. i have used my iphone for 10 days and my data usage was 20 MB ! I was scared i will over shoot, so i always used in wifi hotspots and i kept my 3G and data off . ! But i dont think you will overshoot even if you check mails or browse a lot. Unless you want to see movies or video conference.

Switching phones--why can't I keep the same data plan?

I am on a family plan with three phones on it, two of which are Android phones. The third line, currently suspended by me, is on an LG Env3. Before the data plans changed, I added the unlimited data to the phone for $29.99. I reactivated the line to verify the data plan shows on it, and then suspended the phone again.
I want to use this extra line as a house phone, and I have an HTC Eris I'd like to use. Since it's a smart phone, I know I have to have a data package, which is already attached to the line. When I got on-line and tried to reactivate the line, changing it to the Eris, a window popped up telling me I have to switch to one of the new data plans.
Anyone have any idea why it is doing this? I changed from the Eris to a Thunderbolt on one of the other lines two weeks ago, and had no problem keeping the unlimited $29.99 plan.
If I call customer service and do it with a rep, will I be able to keep the $29.99 data plan?
Thanks for sharing your knowledge.
(Originally posted in wrong forum)

LG Env3 is not a smartphone. The feature phone unlimited data plan is coded differently than the smartphone unlimited data plan. If you change that line to a smartphone (like a Droid Eris) you have to select from the currently available data plan options.
As long as you keep a feature phone on that line you can keep the grandfathered feature phone unlimited data plan.

What is the cheapest data plan i can get ?, what is the cheapest data plan i can get ?

what is the cheapest data plan i can get ? for a blackberry?

We'd love to help with your plan options, mmeggw. Smartphone plans start as low as $60 per month with our Single Line Plans http://vz.to/1d0wrWV. We also have a great selection of More Everything plans at http://vz.to/1fgowCn to share with up to 10 lines.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Unable to use my Blackberry Tour in the UK even WITH Global data plan

Hi,
I just flew into the UK and was disappointed to see that my phone service or data service is not enabled.
Prior to flying in(10-12 hours ago) I called Verizon customer service, and validated that I had a Global Blackberry Data Plan, and the customer service rep assured me that my phone will work without any issues once I get into the UK. So I didn't bother taking my "other" older AT&T phone(which I keep just in case) with me.
Now I'm stuck here for 3 weeks without any phone or data service! It's pretty crippling..and the best part is, I'll be charged as per my monthly plan regardless, when I get back.
Any help or suggestions?

I have provided some information below, that may be helpful in using your Blackberry Tour in the U.K.
After steps 1 and 2 below, if you are still receiving a red SOS symbol in the upper right hand corner of the device (your SIM card is either missing out of the device, or it has not been activated on the billing side).
**The steps below are assuming the SIM card and Global plan were already activated.
Step 1. – Ensure your device is set to Global or GSM (I have provided a link below on checking this setting)
http://search.vzw.com/?do=viewdoc&id=24732&p=null
***If it is on Global already, ensure the “Data Services” section are “ON” and select GSM as the Network Technology (3g and 2g is preferred)
***Please note*** you will need to switch it back to Global once you are back in the United States.
Step 2. Try power cycling the mobile network (I have provided a link below)
http://search.vzw.com/?do=viewdoc&id=24687&p=null
**leave the network off for 15-20 seconds and turn it back on.
Step 3. Try a soft reset - Remove the battery off of the device and leave it out for at least 2 minutes. Place the battery back in and wait for the device to fully boot up (it may take 2-5 minutes for the device to fully boot)
Lastly, if you are still getting the SOS symbol in red, you can check to see if your device has a SIM card by doing the following:
http://search.vzw.com/?do=viewdoc&id=30045&p=null
**Use the via device option (if it has an 893144***** number then your SIM card is in the device).
I hope this helps.

Is there any way to have an ipad wifi 3G but not use the 3G (therefore avoiding the extra data plan costs) and just use the wifi?

i am looking to buy an ipad 2 or the new ipad (preferably 32gb) but dont want to buy the 3G version as i have unlimited data usage in my mobile phone plan, i know the wifi only ipad is generally cheaper, but i was wondering if there was a way to buy the ipad with 3G capabilities but not use the 3G and avoid the cost of paying the extra unnecessary data plan? (I know this is a really weird question but i have the opportunity to buy a 3G ipad and was curious of the possibility? any help would be greatly appreciated. cheers

Yes to your questions.
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
If you want an iPad 2 32GB it will have to be a refurb model. The only new iPas 2 is 16GB.
What are all the differences between the iPad 3rd Gen and the iPad 2? Is the iPad 2 worth the cost savings?
http://everymac.com/systems/apple/ipad/ipad-faq/differences-between-ipad-3rd-gen -2012-ipad-2-2011.html
What are all the differences between the iPad 3rd Gen models? Which should I buy?
http://everymac.com/systems/apple/ipad/ipad-faq/differences-between-ipad-3rd-gen -early-2012-models.html
Should I Buy a New iPad? Or an iPad 2?
http://www.maclife.com/article/blogs/should_i_buy_new_ipad_or_ipad_2
iPad 3 vs iPad 2 vs iPad 1- Feature comparisons with iOS 5
http://ipadhelp.com/ipad-help/ipad-3-vs-ipad-2/
iPad Q&A
http://www.everymac.com/systems/apple/ipad/ipad-faq/differences-between-ipad-3rd -gen-early-2012-models.html
A Few Questions (and Answers) About the New iPad
http://pogue.blogs.nytimes.com/2012/03/15/a-few-questions-and-answers-about-the- new-ipad/?ref=personaltechemail&nl=technology&emc=edit_ct_20120315
New iPad: A Polishing of the Old
http://www.nytimes.com/2012/03/15/technology/personaltech/the-new-ipad-is-much-t he-same-only-better.html?nl=technology&emc=edit_ct_20120315
iPad 1, 2 and New Specifications
http://www.everymac.com/systems/apple/ipad/index-ipad-specs.html
16GB vs 32GB vs 64GB: Which new iPad storage capacity should you get?
http://www.imore.com/2012/03/08/16gb-32gb-64gb-ipad-capacity/
How much content will fit on my iPod or iPhone?
http://support.apple.com/kb/HT1867
If you think you may get an iPad 2:
Refurbished iPad Prices
http://store.apple.com/us/browse/home/specialdeals/ipad
New 16GB iPad 2 Prices
http://store.apple.com/us/browse/home/shop_ipad/family/ipad/select_ipad2
When iOS 6 comes out in the fall, the iPad 3 will get Siri, but the iPad 2 won't.
 Cheers, Tom

I want to see all the EE data plan options.

i Have signed up for 1 month 50M EE data plan but I want to see the other options. iPad just says I already have a plan and won't show other options. The EE site is no help either

I Am from the U.S. I just tried a search for EE data plans and was able to see their web site that had information on all of their plans. If you can't find what you need there, then you may need to go to their office / store and talk with someone directly. There isn't much we can do for you here. This is a user to user forum.

Will there be new Canada or Mexico calling plans thanks to the Share Data Plan?

I recently signed up for Verizon service (back in March, 2012) and go the 700 minute family plan (2 smart phones with data and one "feature" phone). One of the reasons I chose Verizon over AT&T was because Verizon had coverage in a portion of Canada that I visit and had a Canada Calling Plan to cover that area. My goal was to switch to that plan for the month of my trip so that I could make/receive calls while in Canada. Now, however, because of the new share plans, I would not be able to switch BACK to my preferred family plan (which gives me the upgraded 4GB per smart phone instead of 2GB). So, I have a great plan now, but if I switch to the Canada plan for 2 measly weeks (or the full month), I can never switch back without having to choose the new share plans (which won't be as good a deal for me).
Hence, I don't plan to switch to the Canada calling plan. So, is there ANY other kind of add-on service that I can use on my existing family plan that will let me make/receive calls for a reasonable rate in Canada? For example, Sprint has a $.2.99 add-on that let's you make/receive calls in Canada for $0.09/minute. Without any kind of add-on, the per-minute rate is $0.69 and I think that's just airtime, it wouldn't include the long-distance cost of calling a Canadian phone# (I can work around that by using Google voice, but still...not as nice).

Thanks for your response. The plans are still there, but I don't want to switch to them because then I can't switch back to my current plan (700 share minutes for 3 phones plus 4GB or data for each phone). The equivalent service under the new plans would be far more expensive. So, I'd really prefer to keep my current plan and use some kind of long-distance rate plan while in Canada. This was one of the main reasons why I chose Verizon over Sprint (the town I'm visiting only has CDMA coverage, no GSM, so T-mobile and AT&T are out).

What is the best data plan overall. I can't decide how many GB of data to get...

I can't decide how many GB of data to get...

You can change the data plan on a monthly basis. So as a start, choose one of the smaller amounts, use it for a month or two. Then look at your account and see how much data you are using on a regular basis. If you use a lot of data and need a bigger plan, choose that for next month. However, if you use less data, move to a smaller plan. I did this, and since I'm on WiFi most of the time at home and at work, I migrated to the smallest 3G data plan.

The global data plan is a scam.

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