The hand tool is not working in certain sections of my screen where there are selection buttons that would normal show the hand tool

E.g. on this submission page there is cliveeb Inbox Other Apps where logically you'd expect the handtool to materialise when hovering over these areas. Nothing happens which means I cannot select those "buttons/drop downs".

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

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I keep trying to reset an icloud account that is disabled because I forgot the password but is not able too. I tried changing it but there seem to be some mix up in the icloud ID and the gmail email address. HELP PLEASE!!

I keep trying to reset an icloud account that is disabled because I forgot the password but is not able too. I tried changing it but there seem to be some mix up in the icloud ID and the gmail email address. HELP PLEASE!!

Your password was sent to your emergency email address. Perhaps you have an email you never use? I use the free email from my cable TV account as my emergency email.
Your Apple account and cloud account are separate. You could even have completely different user and password. Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
If you can't retrieve emergency email, you will have to call apple support.
http://support.apple.com/kb/HE57

I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

Hover is not working over certain links. I already unistalled and reinstalled firefox but I'm still having the problem. How do I fix it?

I can't play certain games or videos on youtube. Also I can't close my browser window or select items from a drop down menu. Not only did i uninstall firefox and then reinstall but i ran firefox in safe mode and still had the same problem

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
*https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Opening a link using "open link in new window" does not work. I can only use "open in new tab" option. Is this normal with the Firefox 4?

I really don't have any more info. When I upgraded my Firefox to the latest version I have noticed that I can 't use this Open in new window option any more. I have reinstalled the software using its US English version( first time I have chosen the UK English version) but to no avail.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

I am trying to print out information on a Google Maps page. I have the print setting on fit to width but the page does not print that way and some of the page that would normally show on page 2 is missing.

The page prints out fine on Internet Explorer, but not on Firefox. 2 pages are supposed to print out but only 1 prints. Also it does not fit to width even though that's the setting.

That file could be set as a Launch Agent or Daemon in your ~/Library or /Library, You could try to look for it or Safeboot your computer and then empty the trash. Safebooting disables Launch Agents/Daemon and Third Party Kernal extensions. Here's the article to Safeboot OS X: What is Safe Boot, Safe Mode? - Apple Support

HT201441 what if the previous owner is not with me nor may i contact them, is there anyway i can go on and activate the iPhone without their apple account?

this phone was boughten from the perivous owner but we can not reach him. how can i activite this phone without using his apple id ? please help.

No. You won't be able to activate and use it without the help of the previous owner and no one, including Apple, can help.

The app store is not working or loading on my Macbook Pro, iphone and ipad

The app store is not working or loading on my Macbook Pro, iphone and ipad
Today When I tried to open the app store on my ipad I found out that's the store is not working,,, It's giving me the loading screen like for ever without any error message. So I tried my Macbook and my iphone and it was the same,,,, I thought it was from the connection so I tried several different connections and It was the same.
Any Idea what is going on with the app store ?

The App Store app on your iPhone in your iPad is a different App Store than the app store app on your Mac. You use the same account for both app stores. So I would guess that the real issue is perhaps something to do with your Home Network. You might try rebooting your modem/router. Also, turn off any antiviral software, firewalls or apps such as Little Snitch.

When I set a panorama picture as my wallpaper, the live scrolling is not working. Anyone else having this problem?

When I set a panorama picture as my wallpaper in my iPhone 5, the live scrolling is not working. Anyone else having this problem?
Please help me to solve this

Everyone is having the "problem".
That beta feature is not in the final release of iOS 7.

Hi the home key is not working in my new ipad2

Hi the home key is not working in my new ipad2

If you have multitouch gestures enabled - try this. Swipe up from the bottom of the screen and close all of the apps in the task bar and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
See if the home button will work after the iPad starts up again.

Screen Sharing, audio, and video chat not working with certain people

My ichat application will suddenly stop working after just a few seconds of starting wither screen sharing, video chat, or audio chat. I get the error message "No data has been received for the last 10 seconds." How do i go about fixing this?

Hi,
This message can be caused two ways.
1) a loss of Internet Connection through a Physical means.
(turning Off Airport card, Pulling out Ethernet Cable, modem or router failure, loss of service from ISP)
2) A router or modem Software intervention.
This most commonly happens in Video chats. The device has a feature called DOS (Denial of Service) which with modern Internet Speeds and Video Streams gets to the threshold where it cuts in. It requires that you turn the feature Off as there is not adjustment in the threshold at which it works.
A similar feature with a similar result is SPI (Stateful Packet Inspection).
Having said that, it very unusual to have it effect Audio only chat or Screen Sharing.
This means the issue could be at the Buddies end.
NOTES:
iChat creates Logs of Connection Failures of which there are about 5 types, caused by various issues in the connection Process.
The 10 Sec Error message covers those things where the connect End but iChat did not receive a "BYE" message (a controlled End to the Chat) or get a failure of another sort.
Basically you were connected properly (even if you did not hear or see the Buddy) and so other event cut the connection that was not iChat related.
Can you do Video chats with any of the 6 names in Table 1 ?
http://www.ralphjohns.co.uk/ContactTesters.html
Some of those will respond to Audio Only invites.
(I just tested 4 of them and three play music and one the Audio form the Jonathon Ive Video)
Do any of those work ?
That will exclude a Modem or Router Issue with DOS or SPI on the remote end.
9:29 PM Wednesday; June 9, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
Message was edited by: Ralph Johns (UK)
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

There are some websites that are available on my desktop and smartphone, but not on my laptop. How do I fix this?

I can access almost all web sites on my desktop, laptop, and smartphone, but there are a few that will load on the desktop and smartphone, but will not load on my laptop, with either Firefox or IE. There is no error message, and the animated icon that should show that the site is loading doesn't move at all. This is very frustrating, because it sometimes means that I miss important webinars, etc. Some of the sites I can't load are not long links, just the basic URL.
My internet service has been unable to help, and Norton tech support tried but also was unable to resolve the problem.
I've tried resetting Firefox to the default, but it didn't help. Note again that the web sites that are a problem will not load in either Firefox or IE on the laptop, but do load properly on the desktop and smartphone.

See also:
*http://kb.mozillazine.org/Error_loading_websites
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Spacebar to toggle Hand Tool is not working (CS5)

In InDesign, using the spacebar to toggle the Hand Tool stops working.
When it stops working in InDesign, it also stops in Photoshop and Illustrator.
If I close the applications, and restart the machine - this combination starts working again, however after a while it stops working again.
Any assistance is greatly appreciated - you don't realize how much you use this 'til it goes away!
Matt
===============================
iMac 27" / 2.93 GHz Intel Core i7
8 GB Ram
OS X 10.6.5

Okay, so I think I might be able to help. I'm not a tech expert, but I had this issue today. It only started happening after I had an new hard drive put in, at which point a new internet security program was installed on my computer. Before this program was on my machine, this "temporary hand tool with the use of the space bar in Adobe CS products not working" problem did not occur. So, I figured it had to do with upgrading from OS 10.6 to OS 10.7 or with Webroot {the internet security program}, since those were really the only things that changed from pre- hard drive crash to post- hard drive crash. When I was poking around Webroot, I noticed there was a "Pause Secure Keyboard Entry" button to choose. Seeing that word "keyboard" was the lightbulb moment. Coupled with the comment above from Larry G. Schneider...
It's a Mac OS security bit which blocks the modifier keys from working if there is an open port which has access. It's supposed to prevent malware from executing system events.
I figured that my Webroot {which is meant to prevent malware and such} was overriding certain keyboard functions to prevent malware from detecting my keyed entries in place that could breech security on my machine.
So, I decided to try turning that pause button on... and sure enough, my temporary space bar hand tool came back. That is the only thing that worked. Not quitting out of Chrome. I suspect the reason for that is because Webroot was still operating outside of my Chrome application being open and active. So, for those who were able to get it to work again by quitting Chrome {or Safari, Firefox, etc... any of the above mentioned}, perhaps in quitting out, it was automatically quitting some other type of security extension that is loaded in the browser that does not work independently of the browser, but only when the browser is open. Quitting the browser would quit the security extension that was preventing keystroke detection and securing keyboard entry.
Apparently, this could also be turned on in Terminal {something I discovered by researching my problem and finding an article about it}. See screen capture below.
So, if it can also be turned on there, I imagine it's something that comes with several applications or extensions. If you are experiencing this problem, my suggestion is to find out if there is somewhere on your machine, in some running program, where this security is turned on, and then try turning it off to see if you got your hand tool back. It worked immediately for me after having tried many other things. This might also explain why it's only a temporary fix for some... why it returns, because the default of that program that has the security {Secure Keyboard Entry} is to be on. The nice thing about Webroot is that the button to pause it is always available up in my top menu bar by the date and time on my mac, under the Webroot icon. I can pause it whenever I'm in InDesign {which is where I was experiencing the "bug"}, and then unpause it when I'm not using InDesign to restart that added measure of security.
Hope this helps a lot of people with this issue. I don't seem to have found a solid answer on any forum, but this seems pretty thorough to me. Interested in finding out if others are helped by these same steps. I hope so. And if so, I hope that more applications will make it more obvious so that people don't have to dig around so much. For instance, it would be nice if Adobe saw it as a known and fixable issue and provided documentation about it... what to do or check if it happens to you... so that people won't have to hunt around as much as I did {although, that part was kind of fun and I felt pretty smart and accomplished afterward... even knew the fix when talking to a Geeksquad guy while he was not aware of the problem nor did he have any idea what to suggest}. For me, it was beyond frustrating, because I use that function in InDesign ALL the time. Hopefully Adobe will put something about this in their Help. Perhaps it's already there?? I just know I didn't find anyt
Anyway, just goes to show how much these forums help. Without this thread, I might not have thought twice about the "Pause Secure Keyboard Entry" button when I saw it.
Hope everyone gets a permanent solution to this problem!

Temporary Hand Tool is not working when Firefox is open

Hi guys
Hopefully some of you can help me with a problem that has annoyed me for quite some time now..
Quite often my temporary hand tool (accessed by pressing the space bar) is not working which causes me to move objects instead of panning around my Photoshop canvas. I don't know what causes it, but when I shut down my browser (Firefox 3.6.19) everything returns to normal in Photoshop and I can pan around the canvas again using the hand tool by pressing the spacebar shortcut.
When I open reopen Firefox I can use the space bar short cut but only for a few minutes and the problem occurs again. The regular hand tool (accessed by pressing H) is working fine all the time.
This is a shortcut that I use so very much and would really like to know how to fix this issue.
I'm using Photoshop CS5 and Mac OS X 10.6.8
Aske

So Firefox or something loaded in Firefox is eating key events.
You need to start troubleshooting Firefox. The first step would be to disable add-ons in Firefox. Also let the Mozilla folks know that Firefox is causing this (I believe they've had similar bugs before).

I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your

I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your tutorials make it look so simple. How can you advertise this as a viable tool when it just doesn't work?

It is all over the place and all of your tutorials make it look so simple.
This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
How can you advertise this as a viable tool when it just doesn't work?
Concluding something does not work because you fail at using it is not necessarily always justified.
The Quick Selection Tool certainly has limitations, but your post seems to be more about venting than trouble-shooting – otherwise you might have posted an image where you failed to get an expected result.

The hand tool is not working in certain sections of my screen where there are selection buttons that would normal show the hand tool

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