The hard drive on my laptop that contained Elements just died. Can I get a second copy for installation on my new PC?

The iPhone is not a backup device.
Restore the iTunes library from the backup that should be kept of your media and other important files.
Syncing the iPhone to a new library (in this case, it will be a new library unless you have a complete backup of the iTunes folder pre-crash) will result in the media on the device being removed and replaced with content from the new library.
As for iOS5, we really do not know until Apple officially releases it.

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I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error

I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error

carriinna wrote:
I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error
What kind of error. What does it say?
Ciao.

The hard drive on our laptop crashed was able to transfer all for 2 users files etc to another mac. got it fixed 80,000 photos were transferred back but iphoto library for 1 user is empty now. can this iphoto library be recovered?

The hard drive on our laptop crashed and we took it to the apple store and they said we can transfer all files photos and videos over to another mac laptop via a special cable. We did that and everything for the two users transferred over to the other laptop fine including 80,000 photos. We got the laptop fixed and my husband transferred everything back to our laptop. In his profile (he’s the administrator) his iPhoto library has all 7900 of his photos in it as well as all his events and albums that he created prior to it crashing. It’s organized exactly how he had it; however, in my profile, my iPhoto library is empty. I had over 9,000 photos in it and like 65 events and a couple of albums and it’s completely empty yet when he transferred everything back to our mac, he it showed that 80,000 photos were transferred as well. Do you know where all those photos could possibly be stored?

Yes you can move the book but not by exporting
The book is just entries in the iPhoto database so the only way to transfer it is ot transfer the entire library it is in - you can make a "mini" library containing only one book to make the transfer easier - see Old Toad's tutorial #9 - http://oldtoadstutorials.net/No._9.html
You also can save a PDF of the book and transfer that but you can not edit pr process it
LN

I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

If your CDs are on your iPod/iPhone, they can be recovered from there,see this post:
https://discussions.apple.com/message/11857427#11857427
Your problem shows the importance of making backups.

I have a white MacBook. I just changed out the hard drive with a 500GB. When I turn it on I get a file fold with a ? In the middle that flashes. What do I do next?

I have a white MacBook and I just changed out the hard drive with a 500GB. When I turn it on I get a file fold with a ? In the middle that flashes. What do I do next?

Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

The hard drive on my laptop died, so i have lost all my music. It is saved on my iphone, is there any way to transfer it across onto my new laptop? Or does itunes keep a record of my purchases?

The hard drive on my laptop died, so i have lost all my music. It is saved on my iphone, is there any way to transfer it across onto my new laptop? Or does itunes keep a record of my purchases?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Check Finderr->Preferences->General and ensure that HDs are selected for display. If so and they still don't, Reset the NVRAM/PRAM and Reset the SMC, and see if that does the trick.

My Macbook starts up, shows the screen saver, then immediately goes to sleep. I tap the spacebar, it comes back for a second, shows the tool bar and the hard drive icon then immediately "goes to sleep". This can go on forever, on, sleep, on, sleep.

My Macbook starts up, shows the screen saver, then immediately goes to sleep. I tap the spacebar, it comes back for a second, shows the tool bar and the hard drive icon then immediately "goes to sleep". This can go on forever, on, sleep, on, sleep. I can only see the screen for maybe 3-5 seconds; not enough time to do anything. Someone did step on it, so I don't know if the problem is with screen or ??
Thanks!

Hello, Juniorjr2.
Thank you for visiting Apple Support Communities.
This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, try reaching out to us here.
Cheers,
Jason H.

The Elements 12 Mac disk works fin - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

The Elements 12 Mac disk works fine - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

Hi Samcat,
You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
Please test the disk in another windows machine to check if it's caused by the drive or the disk. If you tested with 2 drives please start a support case, i assume Adobe will only provide downloads at this point. They are the same as the trials. If you still need a disk you can burn the trial to a disk as a backup disk. Good luck!

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Download and install the trial version(s) from https://www.adobe.com/creativecloud/catalog/desktop.html and activate them with your Adobe ID.

My hard drive crashed. Lost Photoshop 11 software. When hard drive fixed, I bought and downloaded Elements 12. Trying to get photos in 12. All I have had for several hours are hour glasses. Photos are there if you click on hour glass, but cannot get photo

My hard drive crashed. Lost Photoshop 11 software. When hard drive fixed, I bought and downloaded Elements 12. Trying to get photos in 12. All I have had for several hours are hour glasses. Photos are there if you click on hour glass, but cannot get photos to show up on the grid. What should I do?

Thank you. Unfortunately I have very limited technical skills.I am not sure what some of your suggestions relate to and the others I would not know how to do. But I do appreciate your respnse. A good start might be if you could tell me how to turn off face recognition. Thank you again

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

You are right, Adobe does not support CS5 because it is no longer sold.
Simply download the trial version of CS5 from this Adobe web site and input your serial number.
Adobe - Photoshop : For Macintosh

I borrowed a hard drive from a friend that contains many thousands of songs. Somehow when tranferring these to iTunes I managed to get several copies of each song. How can i do a bulk delete of all the copies leaving just one version of each song?

I need help please. I borrowed a hard drive from a friend which contains many thousands of songs. When adding them to my iTunes library I somehow managed to make multiple copies of each song. Is there a way to do a bulk delete of all the duplicates? If I have to go one by one it will take a lifetime.

I have the same problem. I keep backups on a home server and this is where my library pointed to. I changed it to the local drive and now I have two copies in the library. I need to either bulk delete or clear the library (without deleting the files) and then rebuild. How do I do either of these things?

I have removed the hard drive from my laptop and connected it to my netbook as an external drive. Now, I can't find or acces my saved Firefox bookmarks on the external drive. How do I get it to display like it did on the original laptop?

Now that I am using it as an external drive, how do I get the harddrive I removed from my laptop to display like it did when it was still in the laptop , when I connect it to a new computer?. I can't locate my Firefxox bookmarks that I originally saved to the HD when it was in the laptop. The laptop is dead but fortunately I was able to salvage the hard drive. I Need help urgently since I have tons of bookmarked pages and saved passwords that are critical to my work and life. The original laptop that the HD came from has a Windows Vista OS. The netbook I connect the HD to uses Windows XP.
== This happened ==
Every time Firefox opened
== when I converted laptop HD to an external drive.

See this:
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

I changed the hard drive on my laptop, since then my iPhone does allow me to change my music. What can I do?

I changed my hard drive on my laptop, so my laptop is pretty much brand new again. Anyway, I connected my iphone to the laptop to transfer some new songs onto my phone but every time I try and drag a song over I get the red prohibited circle. I cannot add nor delete songs however, my Ipad works fine. There aren't any problems.
I have used the 'rest all settings' option but that didn't resolve anything. Would I have to chose the 'erase all content and settings' or is there another way I can get around this issue?
Oh, I use Windows 7 on my laptop and I have an iPhone 4
Thanks

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

The hard drive on my laptop that contained Elements just died. Can I get a second copy for installation on my new PC?

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