The help 'About' dialog shows my system at 37.0.1 but I keep getting "older version of Firefox" messages, even from Mozzila, including an option to download 29!

I tried to send a page and the 'installing social services' sequence required me to update to "at least version 29." However, my system is up to date. I do so religiously.
So I thought I would send a support note to ask about that and the support sequence too fired back a message, "looks like your Firefox is out of date." I captured both that any my version info in the attached graphic.
I have gone through several re-installs to clear this problem but it keeps happening. Why?
I also see in the "educated guesses" of my system, below this note, that your system is showing my FF version as 26.0! Can a resident piece of malware hijack FF that badly to deny the updates from proceeding yet present a dialog that shows me as being on 37.0.1? I'm speculating here as this issue confuses me. By the way, I have used Kaspersky--also up to date--for ages.
And I still was not able to send that page, so over to Chrome/Explorer I must go!

See this:
https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible
Your User Agent is corrupted. It shows Mozilla/5.0 (Windows NT 6.1; rv:26.0) Gecko/20100101 '''Firefox/26.0 ZemanaAID/FFFF0089'''

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