The Help With Elements SUCKS Cant speak to a person, The chat was no help. Adobe product support SUCKS!!!!!

ANY HELP???

I have Elements 6. I know it is far from the current version. I had installed it on 2 of my old Vista computers. They eventually both quit working ( not at the same time) I was not able to uninstall Elements 6. I no longer have the Vista computers. I explained all of this to Seiminlen on Adobe Chat. This person was very polite and I believe tried to help. Eventually it came to "I am sorry Ted, since this product is an older version we no longer have support with it and there is no more information with us". In this case please visit the forum. I went to the forum, I posted my problem, I did not see any help or answers . A company as large as Adobe should provide the support. So Dan now that I have explained my problem, can you offer any help? If your recommendation is to buy the most current version of Elements, that is not help.
Respectfully, Ted Rossi

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