The Hideous Lack of Help I received trying to resolve Creative Suite Problems

Question

Rarely, in the many years I've been a techie have I been as outraged and disgusted with a vendor as I am today with Adobe.  I've been a loyal customer for decades.  I had a simple problem - repair my software license problem.  My laptop malfunctioned and was replaced, I cloned my hard drive to the new machine.  Trying to run CS3 software produced a "product license no longer works" message.  I understood, the software didn't recognize the new machine.  But, I have the original software, the original serial numbers, etc.  It should be an easy problem to fix - call tech service get them to direct me to the file/s I need to delete, get the serial number and I'd be back in business.  Sure!  I might as well have speculated that I would have been successful french kissing a King Cobra where success means I'd still be alive after the passion. 
This process has been and still is a nightmare.  Firstly, I had to endure profound incompetence dealing with English speaking people who didn't understand English and for whom I had to provide a passport number!  No, not just the plain definition of words was a problem, but understanding concepts.  Then, I drowned in the murky waters of neophytes who read responses from a cheat sheet recommendations for solutions page that were not for the problem I had.  Well, I have a trick.  Instead of fighting with challenged workers, just call back surely you'll get another tech service person more adept.  I asked for someone from North America presuming that communication would then not be a problem.  Customer Service agreed to send me to such a tech service person.  When the phone was answered, however, I realized that once again I'd traveled 9,000 miles.  Ok, make the best of it I thought.  All I need is to get my software working.  I've got projects to complete.  By now, its 4 PM in the afternoon - booh, I'll have to work all night.  The new tech service person gave me a web address follow these eight steps and your problem will be solved.   Clearly, even through no webcam was running the Tech Service person saw emblazoned on my forehead the word "FOOL"  I admit it, I AM A FOOL!  I actually thought that following the 8 steps would work. 
I methodically tried every step - deleted files, ran repair permissions, and on and on.  Nothing worked!  So, resigned that a complete uninstall and reinstall was my only recourse (Step 8) I did so.  By now, its midnight (It didn't take me this long to back up from the Time Machine my entire computer)  I was half way through the reinstall.  1:15 AM the install is complete.  Surely, my problem is solved right?  NO FOOL!!  Restart the computer if you must but alas, The SAME DUMB MESSAGE after all this work!  I cannot remember the last time profane language was seemed so appropriate a tool for expression!  The sad part, I know in my gut there is probably some hidden file that needs to be deleted so I can get back to work. 
In any event, is there anyone who can connect me with expertise personified?  All I want is for my "I PAID FOR IT DIRECTLY FROM ADOBE" software to work.  I hope someone from ADOBE, assigned to monitor this forum, will read this tome with a heart of compassion.  PLEASE

Answer 1

Does this apply?
http://kb2.adobe.com/cps/834/cpsid_83499.html
Bob