The hot iPhone
I find the iPhone while in my pocket sometimes feels quite warm. Is that because it does not shut down even though the screen goes dark? Are there applications running even though the display is off?
TURN BLUETOOTH OFF WHEN YOUR NOT USING IT... THATS THE PROBLEM, EVERY PHONE GETS HOT WITH B.T. CONSTANTLY ON, ESPECIALLY A METAL PHONE... BUT NOT HOT WHERE IT BECOME A HEAT TO SKIN ISSUE, THATS JUST CRAZY.
Message was edited by: jerry junior
Message was edited by: jerry junior
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Not in love w/ the new iPhone 3G & thinking of returning it. Anyone else?
Here is my narrative of the iPhone 3G 16gb White… This is focuses on the negative aspects of the phone I have experienced in 24 hours of owning it… I am debating to Return it. Wonder if anyone else has had similar issues or thoughts…
Disclaimer:
I have had a lot of phones w/ different carriers - the majority being PDA style phones. For the most part the 1st generation iPhone has been fantastic. Realistically every phone is going to have its issues/quarks and not be perfect. But Apple did a good job w/ the iPhone 1st generation (at least in my opinion) and so I am more than eager to see their “improved” version and reward them w/ my continued loyalty.
Background:
With that said… I walked into an AT&T store and willingly renewed my contract for another 2-yrs. Coming from Verizon after many years – this is quite a sacrifice (AT&T is horrible). When buying the phone from AT&T store I had to go through strict scrutiny to make the purchase (i.e. I had to prove I was the primary account holder, have a credit card, have a driver’s license with picture, and confirm my SS#). In addition, since it was backordered I had to pay in advance w/ knowledge if I were to decide now to return it (even before receiving it) that I would be subject to a 10% restocking fee. So fast forward 7 days of waiting and I finally got the call to pick up the phone…
*Negative Issues:*
1)While walking in the sun w/ the phone “off” (standby mode)… the sun really exposed the screen LCD traits… I am not sure how to explain this… but you can see the outline of the LCD which is dark, a lighter colored perimeter about .5mm thick around the screen that was lighter colored and inactive when on, and even can clearly see the 3 sensors on the top of the black border near the ear speaker… I don’t recall the 1st iPhone looking like this at all. It looks cheap as a result.
2)Going with what I said before, now I can’t get my eyes off the .5mm thick dead border of screen that is obvious around the iPhone… its distracting and not sure why Apple left it around the screen and did not hide it or put it under the real black border of the phone.
3)Going with the above again, this iPhone is slightly wider than the previous iPhone and has a bigger black border. In essence it makes the screen look smaller when compared to the previous iPhone – although I doubt it is the actual case but rather just an optical illusion.
4)They say the plastic backing made for better grip, feel, and supposed better reception. I however don’t necessarily like the feel, its slightly wider size, and the rounded edges make its feel odd/awkward. However, perhaps I am just too use to the older iPhone and it will take some time.
5)After fully charging the iPhone, I went to a friend’s house (45mins away)… went to eat (90mins)… then to see a movie – Batman (maybe 180mins)… at this point I still had never made an actual call from the iPhone yet and sent (4) texts and did some limited playing around on the web/email and etc… (Remember I had the iPhone 1st generation so I know enough to turn Bluetooth off, WiFi off, even Push off, kept fetch on every 15mins)… so anyway… the iPhone had been on standby majority of time (I even made sure to return to home screen to stop anything from running in background) and the phone was at about 30% battery life. I checked my email for 1 minute and the I got the warning that 20% battery was remaining!
6)Upon careful look at the iPhone I noticed that I had a dead pixel on the upper right of the phone - must have been there but just noticed it now (below the battery icon and to the right of the top icon).This is not unusual I guess in manufacturing and I have complete faith Apple will swap it out for a new iPhone… no big deal… just inconvenient.
7)While home I charged the iPhone again for several hours to full charge. Still have never made a phone call on it. For about 40mins I played around w/ the menus and features… played with a few applications feature (i.e. facebook, AIM, myspace)… went on the web… looked at the GPS map feature… went back to home screen then put the phone in Standby mode… Watched TV for a few hours… looked back at phone to see the batter was 50% dead? Played with phone for 10 mins with music/photo/etc features – put it back to standby mode and watched more TV for 1 hr than looked at the phone to see it at 30% battery level. I fell asleep for a few hours and woke up to see the iPhone had died.
8)One thing I must point out… that throughout my narration/events above… whenever the phone was in standby mode I noticed it was warm to touch. It was not too hot to burn and be unable to use… but noticeably warm as if it were overheating? I thought standby was supposed turn the iPhone basically off (at least a very low power consumption level).
9)Another thing I noticed – perhaps it’s just me… but the screen seems to smudge a lot more – if not easier. The other screen was not perfect but the smudging was manageable. This leads me to believe that there is something different with this screen. Perhaps a different material or so… just something doesn’t seem the same.
10)I have had to fully charge the phone 3 times in 24hours and still have yet to make a single phone call. It would seem that just simply roaming on the 3G network is killing the battery life. Many 3rd party applications also drain the battery. For whatever reason something is running in the background that Apple has designed (maybe just the nature of 3G) that keeps it running even in standby.
*Apple Customer Service told me the following:*
1)If I return the phone for any reason (even if it is defective and etc) I will have to bay 10% restocking fee.
2)The iPhone running on 3G severely limits the phones use… they state it runs 50% less than the 1st generation of iPhone… so 5hrs talk time at most and that they recommend to people to turn off 3G and keep it in Edge. Even in Edge mode –they say the 1st generation iPhone lasts longer.
3)They tell me the weather is another feature that affects the phone – if it’s a hot day than it will be less battery life???
4)They say there has been many reports of iPhone running hot – but it’s a result of the 3G and normal…
5)They say a huge majority of the iPhones 3G have dead pixels and hardware issues...
6)I can swap out the iPhone for a new one under warranty (especially for the dead pixel)… but this will probably make it impossible for me to return to AT&T since the serial numbers would be different… so I would have to live w/ the iPhone 3G at that point...
Summary:
I am starting to think the iPhone 1st generation wasn't that bad after all. Perhaps I should just wait till much later or possible software improvements before taking advantage of an upgrade... I can always repurchase it later. Overall I am very disappointed by this whole experience due to my high expectations.I agree... I am trying not to whine... but be helpful to others if they experience the same while get input before I make the decision to return (which I am leaning towards)… It’s still a great phone – but I expected something different. I also have been coming the internet and forums to see what other people think as well to make sure I am not being oversensitive about it. $300 for a 16gb is not buyers remorse kicking in… it’s just I am not sure if I see much of a difference from my perfectly good (8month old) iPhone 1st generation…
But yes… if all iPhone 3G were problematic it would be in the news… so I err on the side that I may be a unique situation or simply did not make a well informed decision when going to 3G.
Still… the idea of turning 3G off to get a full day of use out of an iPhone… even moderate use that most of us would expect w/o charging midway or multiple times is a bit much to swallow.
I don’t want to bash and just looking for peoples reaction. I still really like Apple and the iPhone in general. -
Hello, we switched our home internet service from an ethernet modem to a wireless hot spot.
Do you know if there is a way to connect our time capsule to the hot spot?
Everything I read only suggests connecting through an ethernet cable. I'm hoping there is a way to do this.
Any help would be appreciated!
Thanks!!!No you can't join a wireless hotspot with a Time Capsule directly via it's 'join' option (tried and failed - well to be exact it kinda works but the Time Capsule's ethernet ports no longer work).
What you can do is buy an airport express and use it's 'join' option to connect to the iPhone's hotspot. Then you connect the airport express via ethernet to the time capsule (in bridge-mode).
You can then connect your computers to the time capsule via ethernet or use it's wireless function to set up wireless network (with a different name to that of the hotspot) that your wifi stuff can connect to.
Thingi -
So Apple is making it too hard to buy the new iphone, what is the next best
The nearest apple store is about an hour and a half away for me. I'm told that to get a 3G I should show up at the store at around 7:00 a.m.
WHAT? Apple thinks that they can treat longtime customers like this? I am appalled!
I have already waited weeks to let the buzz die down a bit, But this is just nuts.
My Dumb phone is dying, and I will soon buy a new phone, I wanted it to be the new iphone but I don't think that I will risk the gas and time to drive that far with a maybe.
What do you think is the next best choice and why?The fact that I have spent my money on over a dozen Apple computers over the years sure should matter to them. But no, the other people should get good service also!
I'm a little confused. Why do you think you're getting bad service and being treated badly at all because they recommended you come early to get the phone? The iPhone is a very popular item. A lot of people want it, and the phones are being made quickly and shipped out by the boatload to stores around the world. Apple has started opening their stores at 8am (that's two hours earlier) in order to help with demand, to make sure there is more store time to serve all the customers (is that not good service?).
If the store is a first-come-first-serve situation, then you're being given exactly the same service as all other customers, and it's not bad service. It's just the best they can manage given the huge demand for this product. If you were running the store, what would you do? Ask everyone who called to bring all receipts to show how much they've spent at the store and the ones who spend the most get to come in first and get the iPhones while the rest wait? I mean, it'd be nice if all Apple stores treated everyone like kings: "Hello, sir, there's 500 people in the store buying iPhones, but we STILL have one for you, and a private table over there to fill out all AT&T forms. Would you like someone to wave a peacock fan over your head so you don't get hot? Come right this way...espresso?"
I don't think they have enough employees or room for that. Not to mention iPhones.
Now some stores have allowed customers to reserve phones. You might talk to your store manager, discuss your situation (the long drive) and see if this can be done. -
Good evening i woul like to ask if the hot spot of the i phone 4 can be used by the i pod touch other than i pad2
If you mean connect the iPod to the iPhone via Wifi hotspot, then yes. Just go the "settings", then "Wifi" and select you iPhone and enter the passcode and your in.
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If I wanted to exchange my iPhone 5 for the new iPhone 6 (no additional cost after $199 gift card from selling iPhone 5) can I pre-order online now or do I just have to show up at a Verizon store Sept 19th?
scodaddy, that is a wonderful question. We are super excited about the new iPhone. You can always pre-order your new iPhone online and then start the mail in rebate by following this link: http://bit.ly/GGnDDC Or you can always go into the store location and do it all in store on the 19th when the phone is launched. That would depend on if the store has them in stock when you go in. I hope that this was able to address your concern.
KevinR_VZW
Follow us on Twitter @VZWSupport -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
I just bought a second iPhone 5. I want to back up my first one to iTunes and then wipe it so my husband can use it. Then, I want to reload everything to the new iPhone that was on the first one. Advice?
To wipe do this
To wipe phone
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
Delete icloud account in settings/icloud
Erase all data and settings in settings/general/reset
Delete the phone from your profile in https://supportprofile.apple.com if you registered your phone there
To backup and restore read http://support.apple.com/kb/ht1766 -
After backing up my phone to the new iphone 4S, voice control comes on every time I try to use siri?
After backing up my phone to the new iphone 4S, voice control comes on every time I try to use siri? I have to newest itunes so what should I do? I completley can not use Siri
Some advice from various locations on the web (use google). Each works for some users, not all. Give these a try.
Try to deauthorize the computer then authorize it.
select song or app. that's not authorized, itunes will ask for your password, enter password, click ok, and ok again. Done.
I had the same problem when I switched from my laptop to a macbook. What I figured out was that I had purchased applications under two different email addresses. You can click on one of the applications that is not syncing and go to "File" then "Get Info" to find out what email address you used to purchase those applications. Hopefully this helps.
Sometimes a reboot of either the computer or the iPhone or both fixes this, if you’ve authorized already. -
why is it when i update my status on facebook from iphone it splits the updates into two differents boxes with some funky symbols at the beginning.. I have uninstall facebook and installed it over and it still does it. only the facebook IPHONE app where it says to update staus text to FBOOK i have already update my phone too.
if i go on the facebook site and update there through a brower on iphone it will work fine just cant us IPHONE mobile upload, . But its a pain of not using my IPHONE APP for facebook cause it does that.The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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i just purchase the new iphone 4s. I also have an old ipod with a lot on songs which are not on my itunes becasue i didn't do a file transfer when i got my new computer a ew months ago. How can i add my songs from the old ipod to my itunes.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Gregory Johnson, Director of the Consumer Defense Resource Group, responds to the recent iPhone price drop.
In a strange turn of events this week, some consumers are upset now because as of Wednesday (Sept. 5) Apple lowered the retail price of their iPhone by $200. The 8GB iPhone is now $400 rather than $600. Customers raised such an outcry that Steve Jobs has published an open letter in response.
Apple and other companies are continually coming out with new products that usually offer more speed, more storage, more features, and cost less than previous models. Nobody has ever complained -- until now. Why haven't people complained in the past when Apple has had significant price drops and major upgrades on their other products? There wasn't a revolt then. There were no mobs of angry customers demanding rebates.
My first CD drive was a 2X speed external drive that required a special interface card in the computer. It cost $1,200 and today better drives are available for about $30. My first scanner was a very slow and big unit costing over $1,000. Today, better scanners are available for under $100. My first computer cost more than $2,000 and had a 20MB hard drive. With 8GB of storage, the iPhone should cost about $800,000. So, $600 didn’t seem too expensive.
I bought my iPhone for $600 knowing that by next year they would probably drop to about $300 or $400. I didn't think there would be a mid-year drop, but so what. I knew the trajectory of technology progress would mean that a better phone will be available in 6 to 9 months at probably a lower price -- more apps, faster, more features, more memory. It's a given. You buy something this month. Next month it will be obsolete. That's just the way it is. Perhaps Apple should put a disclaimer on their website stating: "Warning: Our products will increasingly become faster, cooler, more innovative, and offer greater value for the dollar as time goes on. Get used to it."
Apple is progressing so quickly now, beyond any other technology innovation company, that this kind of thing is likely to happen again in the future with some other product of theirs. Are people going to complain each time? Must the company give out rebates each time? This all seems so silly. It’s no longer possible to compare Apple to other companies with regard to their ability to implement product improvements. It’s like dog years versus human years. Two months in Apple’s world of product development is equal to about 6 to 9 months for most manufacturers. I know it is difficult, but people need to get used to that.
To the complainers out there, I have a few questions. Would you like Apple to be less innovative? Would you like Apple to not give you more value and voluntarily drop their prices by hundreds of dollars? Is that what you want? Don't get upset at Apple just because they are pushing the envelope of technical innovation and value from one month to the next. What if Apple released an 8-core computer this summer and then by fall they announced their new 16-core computer? This is the kind of development and progress pace we need to start expecting from Apple. The migration to Intel processors went much faster than anticipated.
Some research suggests that the iPhone cost of materials are about $300. So, there had been some complaints that Apple is price gouging by selling the iPhone for twice that amount. What people don’t understand is that there are other costs in building a piece of technology and running a business beyond the electronic components that go into them. The actual cost per 8GB iPhone is probably about $550. When Apple sells them for $400 each, I calculate they are taking a loss on the phone of about $150 per phone. Why would a company do this? There is something called a “lost leader” in retail sales. It’s a product you sell below your cost in an effort to rapidly expand your customer base. I’m guessing this is what Apple is doing by offering the iPhone at such an amazingly low price.
I'm planning to purchase an Apple notebook sometime soon. I'm not in a hurry, so I'm waiting until they announce the next major upgrade to their notebook line. I'm guessing it will be this fall. If I really was in a rush to get a notebook, I'd get one now, and then be a little disappointed when the new ones are announced -- but I wouldn’t be surprised. Instead, I'm waiting. I'd like to see built-in broadband cards (cellular data access) and LED back lighting in the 17-inch notebook. Perhaps larger hard drives and faster processors would be nice. It would be wonderful if it had an optical glass touch screen like the iPhone.
This latest uproar reminds me of the consumer complaints about iPods scratching. For decades, portable handheld computing devices have been available. They get scratched, and nobody says anything. Anyone concerned about their device scratching can purchase a protective cover. Then Apple comes along and offers their product. Suddenly consumers are in an uproar about it scratching and there is a class action lawsuit. It doesn’t seem fair that the most progressive and innovative company out there is the one that gets beaten up by consumers the most.
My comprehensive review of the iPhone can be found here:
http://web.mac.com/resourcesforlife/journal/writings/Entries/2007/8/18iPhoneReview.html
The Consumer Defense Resource Group is online here:
http://www.resourcesforlife.com/groups/cdrg/
The above article can be found here:
http://web.mac.com/resourcesforlife/journal/writings/Entries/2007/9/7iPhone_Price_Drops_-_ConsumersUpset.htmlJunk Mail Designer wrote:
I'm not biting.
I've read too many reports in the media from people more highly credentialed than Mr. Johnson to the contrary.
The analogies and comparisons are still way off. Production didn't get cheaper, the phone didn't get upgraded, no carrier's are subsidizing, retailer's are not discounting. Never has the MSRP of CD-ROMs, nor cellphones, nor HDTV's dropped this quickly in history.
I'm tired and going to bed. But here's your assignment. Apple's price decrease rate is 33.3% in 67 days. What would a $10,000 item cost at that rate in one year?
Actually product advancement and innovation are very much the central issue here. Apple has effectively "upgraded" the 4GB unit to 8GB and reduced the price by $100. It's all in how you look at it.
The real issue of innovation and development has yet to be seen, but the recent price drop is an indicator that Apple already has something "in the shoot" to be released soon.
I was thinking it might take a year for a new version of the iPhone to be announced. Yet, with the recent price drop, it seems they may be lowering the price on the original unit to make room for a new one. Which is my point exactly. Apple is so fast at innovating that they already have something new to release (that's my prediction).
They can't release something new and sell the old units if the "something new" and the "something old" are at the same price. It makes sense that the 8GB unit would drop to $400 and the new one will be $600. -
i have just switched to samsung and i have removed the sim from the iphone however i am still receiving texts rather 'imessage' on the old iphone. how do i make sure all messages only come to my new phone??
You can turn iMessage off on your iPhone. That's relatively easy. Since iMessage is an Apple product/service, I have no idea how a Samsung phone will deal with an incoming one. For that answer you should probably contact Samsung support.
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Sorry I wrote the question in the title!!
I have my iPhone 4 and my new iPhone 5 on my iCloud storage. It's now nearly full as it still has my old phone on it.
If I delete the phone from iCloud memory it won't delete the data from me new phone that was originally backed up from the old phone
Via the cloud?
Thank you very much!Welcome to Apple Support Communities
Of course. If you don't need your old phone's backup, you can remove it. Open Settings > iCloud > Storage and Backup > Manage Storage, select the old device backup and delete it.
The new iPhone backup won't be deleted and you will keep everything on the new phone -
I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?
I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?
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