The Hotsync cable for the Tungsten E2 just...won't come out

I just can't believe it! I tried...others tried...but I'm afraid of trying too hard because the port might get damaged....help please!!
Post relates to: Tungsten E2
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Do you see the hot sync icon (circle with red and blue arrows) on the bottom right of your computer screen? Is there an arrow with the option to "show hidden icons"? If you do not see it there, hot sync will be disabled and you will keep getting that message (the connection between your device and the desktop could not be established...).
To enable the hot sync program once again, click on Start > Programs/All Programs > Palm OS Desktop/Palm One > Hot Sync Manager. It will take about 5-10 seconds and the icon will be there once again.
Now the sync should go through.
Post relates to: Tungsten E2

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