The Hour Glass just spins on my 8320, HELP!

Question

Device info
Your carrier: T-Mobile
Curve 8320 OS version:v4.5.0.81(Platform 2.7.0.78)
Apps and free space
File free before 0 Bytes after a battery remove/replace 3672629 Bytes
Did a battery pull fix your issue?  NO
Apps installed and their version if possible.
BlackBerry 4.5.0 Core Application 4.5.0
BlackBerry 4.5.0 System Software Properties 4.5.0
BlackBerry App World 1.1.0.33
BlackBerry Attachment Service 4.5.0
BlackBerry Maps 4.5.0
BlackBerry Messenger 5.0.0.33
BofAMobileBanking4 4.0.2
BrickBreaker 4.5.0
Browser 4.5.0
Documents To Go 1.000.080
Email Setup Application 4.5.0
Facebook 1.7.0.22
Google Mobile App 3.6.14
Google Talk 2.5.32
Help 4.5.0
MemoPad 4.5.0
Password Keeper 4.5.0
Phone 4.5.0
Poynt 1.4.2.72
Tasks 4.5.0
The Weather Channel 1.5
BT device model/version (you will have to look at the BT device):
Motorola T305
Any other details that would help us out with your issue:
Since I first received my Curve 8320 in Feburary of last year, I've always had to occasionally pull the battery to reboot the phone when it would "Lock Up" and the hour glass would spin.
The frequency with which I have had to do this has steadily increased to the point where I now have to do it daily if not several times a day.  When this happens the hour glass will display and spin.  Sometimes for several minutes, sometimes until I pull the battery or cntrl-alt-del the phone.  I occasionally get a message that the phone application is unavailable, but not always.  Sometimes the phone will ring, and when I answer the screen will stay on the Home Screen, or there is a significant delay between screens changing and the buttons functioning.  Recently the phone just died while in a call.  The screen went black, the phone was unresponsive to the buttons, and would not power on or off.  A battery pull fixed this.  Sometimes the screen will partially or entirely go white.  Mainly the hour glass just spins and spins.  The local T-Mobile store has been no help.
Any ideas on what I can do to get this phone working well again? 
I'm in sales and this is the phone I conduct ALL my business on, and therefore I use it ALOT.  It is very annoying, and time consuming to reboot so much.
Thanks!

Answer 1

BDHershey wrote:
I'd like to see what y'all have up your sleeves in regards to the Databases before wiping the device or reloading the OS.
Cool, there's no significant size to your databases, then. Nothing to work with there.
And, your Media card doesn't show significant usage either. I asked that because large usage of the Media Card can create some usage of the device memory, as your device will scan the media card and hold in its memory that image for quickest access to the card, like a drive image, for lack of better terms.
I don't think that is affecting you either.
Now, I do think you need to do as adivsed above. I am betting you will gain 15-20bm of space by doing a complete backup, wipe and reload of the OS, then restoring your data.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code