The hp printer control app can not find my eprint email.

I have an iPad 2 and I've installed the hp printer control app on it. The app can not find my eprint email which I've typed in several times. I have checked the eprint email on the printer control panel to make sure it is the correct eprint email. The printer is a office pro 8600.

Dear Diavonex:
I DID what you've recommended: turning off the router. NO SUCCESS.
Best Regards,

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The hp printer control app can not find my eprint email.

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