The HTC One M8 is a lemon and Verizon refuses to work with us.

We are now awaiting shipment of a FOURTH HTC One M8. First purchased on release day and returned within a week per store suggestion due to roaming bug (fixed with software update later). Second phone randomly turns off, restarts, freezes and doesn't respond. Verizon made us warranty replace this one as it was just past the 14 day mark of the initial purchase (we weren't thrilled). Now the third phone exhibits same behavior as second. Was supposed to get call from Verizon support manager yesterday following up on their insisting that an app was causing it, but she never called like she assured she would. We had removed ALL downloaded apps and still had phone turn off randomly. Verizon now refuses to do anything but send us a reconditioned phone as another replacement. This is the first and last HTC device we will ever try and most likely will begin looking for another carrier as Verizon clearly doesn't care about solving it's customers problems. If they expect me to pay full price for a reconditioned phone they're a joke. I'm awaiting a phone call from someone in management within 24-48 hours to discuss this all further.
Do yourself a favor and avoid this garbage phone!

"You have a warranty which states replaced with certified like new and not brand new."
This would be understandable and acceptable if it was for the fact that since day 1 we've been given broken phones.I refuse to pay full price for something that has been broken since the start.
I've spoken with HTC and received the "this issue hasn't been reported" statement and it pretty much went nowhere. One option was to send the device to HTC and wait for them to figure it out and send it back, but with no backup phone (turned in for credits) to use and my wife using this for work that's not a viable option.

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I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with

I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??

I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me......

I have 2 ipad 2s. On the newer one I can log in and update to IOS 5 with no problem. On the older one I get the message "Your Apple ID has been disabled." Why does it work on one ipad and not on the other?

I have 2 ipad 2s. On the newer one I could log in and update to IOS 5 withno problem. On the older one I get the message "Your Apple ID has been disabled." No other explanation. Why can I log in on one ipad and I'm disabled on the other?

Well, I spoke too soon. Yes, I'm using the same account on both iPads, but I just changed my password for the umpteenth time and now I get the disabled message on both iPads. Just yesterday I was able to upgrade one to IOS 5 but got the error message on the other. I'm getting more confused by the minute.

Since the update, I cannot print web pages--and yes, my printer works with everything else

with the new version of firefox, my printer does not work--and yes, it does work with everything else.

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Why doesn't the Verizon Version of the HTC ONE (M9) have Wifi Calling?

I have been with sprint for 11 years and recently upgraded my HTC One (M7) to the HTC One (M9). went to jamaica and was able to keep in touch with everyone free of charge with wifi calling. Once i returned i decided to leave sprint and come to Verizon. I realized today they dont have wifi calling on this phone. Why is that. isn't it CDMA like sprint

They're planning on releasing it in mid-2015:
Verizon Wireless (NYSE: VZ) plans to introduce Wi-Fi calling in the middle of next year but does not see an urgent need for it, according to Verizon Communications CFO Fran Shammo.
Speaking at the Bank of America Merrill Lynch Media, Communications and Entertainment Conference, Shammo noted that Apple's (NASDAQ: AAPL) new iPhone 6 and 6 Plus support Wi-Fi calling. He said Verizon needs to do "some technological work in our network to make it available," and it should come around the middle of next year.
However, he said Wi-Fi calling was "never a top priority" for Verizon. "We built our voice platform so extensively [that] there was never a need for us to tell our customers, 'Oh, our network is not good enough so you need to go on Wi-Fi to complete your call.'"
He noted that when a call goes onto a Wi-Fi network, it's difficult for Verizon to guarantee the quality of service on that call, which is what Verizon has built its brand reputation on. That's a major reason Verizon waited so long to launch Voice over LTE service--it wanted to make sure it had adequate coverage that could replicate the voice experience of calls on its 3G CDMA network. Verizon has just started rolling out VoLTE service.
Other carriers are moving ahead with Wi-Fi calling plans. Ralph de la Vega, CEO of AT&T's Mobile & Business Solutions Group, said last week that AT&T will launch Wi-Fi calling in 2015 but that the carrier will use it only as a complement to Voice over LTE or 3G-based calling. "We don't have this burning desire" to use it to enhance coverage, he said.
The comments were notable in light of T-Mobile US' (NYSE:TMUS) announcement this week that heavily emphasized Wi-Fi calling and using personal routers to create Wi-Fi coverage areas in subscribers' homes. T-Mobile is the first and only U.S. carrier to support Wi-Fi calling on the new iPhone. Sprint (NYSE: S) also launched a Wi-Fi calling service for its Android smartphones this past February.
In terms of other hot topics, Shammo said Verizon would not be leasing phones, as Sprint is doing with its "iPhone for life" offering with the new iPhones. Under that program, individual customers will pay $20 a month for a 16 GB iPhone 6, instead of $30 under normal financing. At the end of 24 months, they can trade in their iPhone for a new iPhone. The iPhone 6 Plus will cost $25 per month under this program instead of $35 under normal financing. If a customer wants an iPhone with more internal storage they will pay more per month. The leasing program applies to families as well.
Shammo said Verizon offers its Edge handset-financing and early-upgrade program but that the "majority" of Verizon customers are still choosing subsidized handsets paired with two-year contracts. In contrast, AT&T said sales through its similar Next program represented around 50 percent of all smartphone sales in the second quarter.
Shammo also touched on whether Verizon might sell its wireless-tower assets, saying the company remains open to it. In the past, doing a deal "always came down to price and terms and conditions," which he said have become more favorable. He said that Verizon's network is experiencing high demand and that the company would like to retain the flexibility to add towers or add network gear to existing towers. "It's an option for us," he said. "We continue to look at it, and we'll see what happens."
Last week at a separate investor conference, Verizon Communciations CEO Lowell McAdam also said the company would be open to selling some of its towers if the price was right. "Those deals are coming to us a little more now, and if an opportunity presented itself to increase shareholder value" Verizon would be interested in pursuing it, McAdam said, according to Reuters. McAdam said Verizon received interest in its towers two years ago, but the bids weren't high enough.
http://www.fiercewireless.com/story/verizon-wireless-plans-launch-wi-fi-calling-mid-2015/2014-09-17

The HTC One, It's Coming To Verizon!...

According to VZW @VZWnews on Twitter. The HTC One will be out later this summer.

Can't get anything out of Verizon customer service at the moment. Did an online chat with one rep - he couldn't confirm the phone because it wasn't on the website. Linked him to the article on BGR, and he said he'd check on a release date. "Late August... according to Google."
Seriously? They've "confirmed" and haven't spread the news to the reps who are clearly going to get hit with requests for dates, and the reps turn to Google? That's shameful.

Any ideas as to when the HTC One (M7) will receive Andriod Lollipop?

Any ideas as to when the HTC One (M7) will receive Andriod Lollipop?

HTC and or Verizon are delaying as long as possible so you will get frustrated and buy a new phone.

HTC One Stock Browser - address bar and Flash player issues

Couple of issues here -- please let me know if I'm missing something obvious. First of all, since the HTC One only has the Home and Back buttons, I count on the application to know when to open a Settings screen or even an address bar. Point that browser at YoutTube or Google+ and tell me how you get back to the address bar. I've found that hitting Back may bring up the address bar, but you'd better be quick about it.
Second, the Flash player doesn't seem to work with some sites. I can play a YouTube video with the stock browser, but it won't play an NPR sound clip. Thoughts? Ideas? What obvious thing am I missing?

First, Flash Player isn't supported anymore. If you have it installed through sideloading, it isn't guaranteed to work all the time.
As for the stock browser, have you tried scrolling to the top of the website to get the address bar to show. I don't have any other ideas since I purposely disabled the stock browser and use Chrome instead. Perhaps you should consider the same.

Why doesn't the HTC One (M8) Windows Phone have it's own Device Discussion Thread?

I was looking to see what issues people have had with the HTC One (M8) but there is no discussion thread on this device; one of the two WP Verizon still sells. Who has one & do you like it?

To add to poster above, this issue is really with MS not pushing their product and not working with devs to get more and better apps. Also, you know VZW isn't pushing a WP because it isn't a Droid. I sincerely hope WP gives Android and Apple a run one day, but right now the closest we will see a major MS push is later this year when their new phones start arriving.

Why wont verizon have a version of the HTC One?

I know this has been talked about...and that most everyone out there is all hyped up about the next samsung galaxy, but as soon as the HTC one came out i was glued to it... until they announced the carriers. No Verizon version. WTH?? Im telling you BIG RED...you have two choices now that my contract is almost up. You either a) announce some stupidly named droid device that is very much akin to this HTC one...(maybe with a better battery)...or b)i will switch to sprint and say...bu-bye
Title edited by: Verizon Moderator

verizon dont like carrying phones that other carriers carry. the galaxy s 3 and note 2 are exceptions because the market share for those devices are big so they would lose big time money not to carry them..
verizon prefer manufacturers to make exclusive verizon phones EX: HTC DROID DNA... SAMSUNG DROID CHARGE MOTOROLA DROID LINES.
samsung put its foot down last year by making the SGS III identical across all US carriers. verizon had no choice but to swallow the pill. good for samsung now HTC its trying to follow samsung steps. verizon feels that they wont lose much money by not carrying the htc one
NOW HERE IS THE REASON WHY VERIZON DECIDED NOT TO CARRY HTC ONE.
Imagine verizon advertising the HTC ONE in a TV AD ..... why would a new customer get and HTC ONE from verizon when that same new customers can get it from t mobile and save big time money over the course of 2 years??
verizon only like phones they can tout as exclusive.
hopefully the HTC DROID DNA is the last droid phone we will ever see.
If manufactures start selling the same device year after year across all carriers... Carriers like verizon will lose its stranglehold in the industry. THIS IS WHAT WE WANT.

When will the htc one m8 get Android lollipop?

I really do want lollipop for my htc one m8 for certain apps and just having the latest update for android for the best support from users and company's.

HTC Software Updates | HTC United States

Can you(VERIZON)please just release the HTC ONE details-

I mean..... this is ridiculous... is it August first. if not release that that info is false. your holding a press conference about the motos yet say NOTHING about this years top 2 phone which you still don't carry. it makes no sense... if it were not a PAIN IN THE BUTT to leave id be gone-. but ill tell you as 1000's of others have already done-. i'm getting close. the HTC ONE is my next phone-. not the MOTO N certainly not the S4....
frustrated user.....

pmiddy wrote:
Yeah, VZW isn't making a great case for their new upgrade-my-phone-every-6-months plan when they aren't carrying the phones we all want and refuse to talk about it.
Actually, if you spoke with one of the service reps, you'll find out that your monthly bill is the same whether you buy a phone under contract ($199 up front), or if you buy the phone outright (around $700-$800). You see they all would rather you buy the device yourself, because then they have NO cost invested in the phone, no subsidy. I can only see in the future where NO carrier will subsidize a phone anymore. You will have to buy your own phone and pay the same rate you're paying now to use it on their network. Just think 100 million times $500 and you will see the extra profit they will rake in. As you can see as one carrier does, they all do eventually.
Aren't mergers great!? You know, they stated that the will be able to "save money", "provide better service" and they "could" then "pass those savings on to their customers"! HAH!
Soon, there will be limited number of good phone available. You'll have to pay full price for them. But!! You'll be able to buy a new one every 6 months and make the phone companies richer!!

What Phone will last long after a year the HTC One M8 of the LG G3

Duplicate content, please see: Which phone is better, The Lg g3 or the HTC one M8? (PLEASE HELP)!!
Message was edited by: Admin Moderator

"You have a warranty which states replaced with certified like new and not brand new."
This would be understandable and acceptable if it was for the fact that since day 1 we've been given broken phones.I refuse to pay full price for something that has been broken since the start.
I've spoken with HTC and received the "this issue hasn't been reported" statement and it pretty much went nowhere. One option was to send the device to HTC and wait for them to figure it out and send it back, but with no backup phone (turned in for credits) to use and my wife using this for work that's not a viable option.

A new Variant of the htc One M8, Comming to Verizon

Sprint has the New M8 Harmon / Kardon edition, so might it be fitting to see something close to it.. in a Verizon model well as talks goes, sounds like it might happen, The name the "ONE REMIX" is I guess it possible name..
When it's exactly coming out.. not said for sure.. but when it does arrive.. I bet it will be packed with some real nice Goodies..
As for Harmon / Kardon got them on my Toshiba Laptop they sound really Good..
here is a bit more info on it..
http://www.droid-life.com/2014/05/14/htc-one-remix-name-tipped-headed-to-verizon/

if I understand it correctly, the Harmon/Kardon version has the exact same hardware, but the software has a tweaked EQ. In my opinion, it isn't worth considering a separate SKU. If you want an M8, get an M8 now and don't wait for one with gimmicky software tweaks.

TS1702 i've an iphone 3.1.3. sometimes, i have problems opening all the apps i downloaded in the past 4 months. other apps would open but the recent ones will begin to boot and then close itself. once, it persisted for over a week. pls help as am frustrat

i've an iphone 3.1.3. sometimes, i have problems opening all the apps i downloaded in the past 4 months. other apps would open but the recent ones will begin to boot and then close itself. once, it persisted for over a week. it staarted again this evening, pls help as am frustrated. NB- i checked for apps update but all my apps are up-to-date. CT

Try the usual steps: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If restoring using a backup doesn't help, try restoring the iPhone to factory settings and try for a while with just the Apple-included apps, to make sure it's not an issue with a third-party app. If it still has problems, it may have a hardware problem and will need to be sent to Apple.
Regards.

The HTC One M8 is a lemon and Verizon refuses to work with us.

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