The I Pad software server could not be contacted - What does this mean?
Whilst being tols to update my Ipad i keep getting this message - what exactly does this mean?
How can i solve it?
Thanks
Hello Jotee,
Sorry to hear that the update has been unsuccessful on your iPad. I recommend following these steps:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
You can find the full article here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thank you for using Apple Support Communities.
Best,
Sheila M.
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