The I Phone software update server could not be contacted:
Make sure your network settings are correct and your network connection is active or try again later
I keep getting this message when I try to update my software on the IPhone
Version 3G
hey i have the same problem with mine, so can anyone help us??? please i don't know what to do
Similar Messages
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what does this mean?
To resolve try here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I get the message ipod software update server could not be contacted
itunes says my shuffle is in recovery mode. I click restore but it cannot connect.
I tried the Control Panel>Admin>Services>Apple Mobile Device>Stop>Start and I get a message saying it started then stopped.
I have uninstalled and re-installed itunes 3 times but cannot get past this point.
Itunes can see a device as the image of my device and the correct colour is shown.
Any help please?
ipod shuffle 2nd gen, windows vista, chromeI assume iTunes is up to date?
There have been a few others in the past few days with the same error message. Perhaps it wouldn't hurt to wait a day or two as it could be something on Apple's end as well.
It wouldn't hurt to also run a network connectivity test and post back the results.
iTunes for Windows: Network Connectivity Tests
B-rock -
When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devicesWere those items purchased or downloaded under a different apple ID than what you are logged into on the phone?
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I've been trying to restore my phone the whole day and every time that's about to finish the extration this message comes up " The iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable"
Do anyone know if there's a way to fix this? It's in DFU mode so I can't do anything with it anymore, i have no phone.
Please help.Windows user? Maybe you should check your HOSTS file to make sure nothing is stopping you from contacting Apple's servers - though if you're not looking to update you might still be out of luck. Also, maybe disable IP blacklist apps like PeerBlock just in case they're interfering with your connection to Apple.
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Hi could anyone help me out? my iphone 3gs keeps restarting itself every two minutes which i think is some kind of software issue,now there are a number of things i have done starting with putting in a new battery.when i charge the phone it resets itself every two minutes or so and the battery indicator stays at 4% so i decided to restore the phone on itunes (which is the latest edition) and when i connect my phone which i have put into recovery mode using the buttons, i get an error message saying :- the iphone software update server could not be contacted.a duplicate file name was specified. i have tried re-installing i tunes and that doesn't solve the issue and i have trawled through the program files to see if i could spot the duplicate but without success ,has anyone had the same issue and resolved it?
An iPhone 3G cannot be updated beyond iOS 4.2.1...that's the end of the line for your phone.
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The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?
Dear Lawrence Finch:
If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
"The iPhone software update server could not be contacted."
No, I did not hack anything (are you kidding? Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB. Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with:
1. OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]). So that can't be the problem.
Here's all the other things apple & others say to check which I already checked:
2. USB ports are FINE, both work FINE, so that's not the problem.
3. No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
4. No "usb hubs."
5. Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]). If you know of a newer one for this OSX, please advise.
6. No antivirus software.
7. No security software.
8. No routers; only 1 comcast modem, period. Wired Ethernet.
9. No wifi gadgets, no wifi at all.
10. No firewalls, except what is on iBook in the SHARING/System-Prefs. section. It's turned OFF.
11. Did the hosts/terminal thing sudo nano whatever it was. There were only 3 lines, NO gs.apple.com:
xxxxx local host
xxxxx broadcast host
xxxx local host
Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
So that's it. If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
Many thanks! -
The iphone software update server could not be contacted help
so i have the iphone 4th generation and i've finally decided to update it from IOS 5 to IOS 6. when it was done loading. it stays on a black screen telling me to connect to itunes. but when i plug my phone in my laptop (windows vista). it shows this message "the iphone software update server could not be contacted" i have the lastest versian of itunes and i dont know what to do. please help me! i cant turn my phone on at all! i don't mind restoring my phone if i have to. i just want to turn it on and call, text, play games ect on it. please help me! im desperate for an answer and i've searched the internet for an answer but none of them work! please help me!!
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
The iPhone software update server could not me contacted.
Hello, im using an iPhone 3GS , current version is 4.3.5. I get this error when i click Check for Updates.
The iPhone software update server could not me contacted.
Make sure your netword settings are correct and your netword connection is active, or try again later.
I have not used any jailbreak software on my phone, this is the first time im having problems with my phone.Please reply with a solution if anyone has one.To all who have this problem, change your time on the computer, mine was still 2011 and i dident realise, i changed it and now it all works fine.Hope this solves your problems.
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I downloaded the new update for the iPhone 4, then left my computer and it went to sleep. I came back to it to update my phone and the message "The iPhone software update server could not be contacted." How can I fix this? I have already checked my LAN settings.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you
Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.
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WHY DOES MY PHONE KEEP SAYING " THE IPHONE SOFTWARE UPDATE SERVER COULD NOT BE CONTACTED???
The most likely reason is you once used your computer to hack or jailbreak a phone or iPad, and the process corrupted the network database on your computer. You need to edit your hosts file and remove any lines that contain gs.apple.com.
The other possibility is that your firewall and/or antivirus is blocking access to Apple's activation servers. -
"The iPhone software update server could not be contacted" - problem updating to iOS 6
Hi all,
I'm a little behind the times, but I'm trying to update my iPhone 3G from 4.2 to 6. Unfortunately, whenever I try, I get a message that "The iPhone software update server could not be contacted".
I've looked around for a fix - including one that asked me to check my "Automatically detect LAN settings" - but that was of no use. I should point out that my phone is not jailbroken and that I am connected to the internet via USB dongle. I have temporarily disabled AVG as well.
Does anyone know what's causing this issue and how I can be rid of it?
Thanks very much in advance.An iPhone 3G cannot be updated beyond iOS 4.2.1...that's the end of the line for your phone.
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Everytime I try to update my iPhone this happens: The iPhone cannot be updated because the iPhone software update server could not be contacted or is teporarily unavailable.
Please try again later.
Can you please tell me how to fix this? Thanks in advance.We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation. -
When I was updating my child's ipod touch with itunes....it put the ipod in recovery mode and said I would need to restore and then update....which was my only option to choose, so when I chose restore & update....after going thru it seemed the process, then a window came up that stated the ipod couldn't be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable and to try again. After trying this several times unsuccessfuly and going thru the steps on the help section, the ipod is still not able to restore & update, thus we can't access anything on our very new ipod touch and I am very frustrated, can't afford any Apple support tech time. PLEASE HELP!!
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
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