The I Pod Touch Is Frozen. Only I Tunes Logo and USB Cable Image

I was doing the new download and it said there was an error completing the upload..
Now the only image on the screen is the I Tunes logo and the USB cable image. It will turn off but do nothing else.
I tried resetting it and nothing happens. It will not do anything. It does not show on my computer or I tunes.

This happened to me when the logo and cable comes on it either means that you have clicked to restoreit already try connecting it to itunes and click on the small little icon on the left of an ipod scroll down and click restore as nothing will happen if you don't restore it and syncing will not help it will stay the same.

Similar Messages

  • Software update failure, now phone frozen. Now screen only showing itunes logo and USB Cable on screen. Have I lost my backup?

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    The iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
    For the 3004 error code does the troubleshooting for it on the page that you posted from not help ?

  • My iphone froze up when i tryed up dating my 3gs and the only thing comes up on my screen is the itune logo and usb cable how do i fix the problm

    i was trying  to update my iphone 3gs to ios 6 and then on my iphone screen comes up with a itune logo and usb cable i tryed turning it of conecting it back to the computer and notting happens what do i do how do i fix this problem

    mine has done the same thing. itunes isnt even recognizing that my phone is plugged in.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

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    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • Tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

    tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

    I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone.  I don't know what else to do :-( any help or suggestions are highly appreciated!
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  • My iPad has the iTunes logo and USB cable on the screen. Can I still back up my music and photos?

    My iPad has the Itunes logo and USB cable on screen. Can I still back up my files?

    If you haven't already done so, its unlikely.
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  • TS1702 cannot restore the phone on the screen just show itunes logo and USB cable

    cannot restore the phone while trying to download the ios 6
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    plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:

  • HT4623 screen frozen,showing i tunes icon and usb cord what do i do ???

    my i pod touch screen is frozen showing a disc - i tunes and a usb cord on the screen what do i do?

    The screen is telling you to connect the iPod to your computer via USB and restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • My iPod touch is stuck on iTunes logo and USB cord image.

    I just bought a brand new iPod touch two days ago. So I am new at this, I plug the USB into my iPod touch last night to buy and download music and apps from iTunes; it worked just fine. Today, I go to charge my iPod into my computer and put some more music on it. Then, iTunes pops up a warning sign of some sort and says I needed to upgrade my iTunes, I clicked okay while my iPod touch was still plugged in my computer. In the middle of its process, another warning sign pops up and says I needed to cancel the process immedently. So, I did; and now my iPod is telling me to connect my USB to iTunes. And it's stuck on that screen; and my iPod won't show up on my computer nor iTunes, but it makes the "ding" noise when i replug my USB into my iPod.
    I tried Apples support searches, and going to Youtube to search how to fix it, but non have both problems at the same time.
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    Thank you,
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    First and foremost...
    Are you absolutely certain that you're using a USB port that does, in fact, provide power to the iPod?  If there is the slightest doubt, use an Apple wall-mount charger if you have one.  If you don't have one, use a USB port directly on the CPU.  Do NOT use a port on a hub.  Do NOT use a port on the keyboard (which is really a hub).  Charge the unit preferably overnight but a full hour as an absolute minimum.
    If you're still having a problem after doing the above, try this.
    http://support.apple.com/kb/TS1369
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Totally frozen with itunes logo and usb CABLE

    I have the itunes logo and the usb cable logo frozen on the ipod screen.
    What gives?
    I've tried resetting per the reset page and it has not worked..
    Any suggestions?
    Thanks

    What happens when you connect the iPod to your computer and try to restore via iTunes? The screen is telling your to connect the iPod to your computer with the USB cable and restore via iTunes.

  • Iphone 3GS frozen on screen with itunes logo and USB cable

    hey
    my iphone 3GS has frozen on the screen with the itunes logo and a USB cable this happened right after trying to update it , which for some reason failed. i have tried restoring it and downloading the new itunes any help would be brilliant.
    also anyone else find itunes and windows 7 dont work ?
    thanks.

    the same thing has happened to me!
    today 25th feb @ approx 10pm (melbourne time)
    itunes goes "hey u gotta update ur iphone" so i do
    and then it takes ages and ages, and then its like backing up iphone, and then it goes bump bump error, some ****, and then i go mmkay, and then the phone has frozen on this image the same thing the guy above has said!
    *** am i ment to do, restarting dont help!
    im on vista 64bit.

  • TS3694 Hi, Good morning, my iphone after i did back up in my computer my phone turn into blank what's happening on my phone  the sign in the screen Itune logo and usb cable..

    Hi,
    My old phone model 3G's, I was plug into computer last night around 9ish probably, after that turns into Itune logo and cable usb sign in the screen. I assume to transfer my info to my computer included my pic...Are they lost?
    hope the problem will be solve....thanks
    nori

    You need to Restore the iPhone using iTunes. If you have a recent backup it will be restored at the end of Restore process.

  • My phone has froze with i tunes logo and USB on the screen. how do i sort this

    whats happened?? a i tunes logo with an arrow and the usb connection on the screen..froze, how can i sort this

    Have you tried a reset, holding both buttons down until it turns off and then back on and release when apple logo comes up. The iTunes-usb logo means your phone is putting itself in recovery mode for some reason. If a reset doesn't work you may need to hook it up to iTunes and do a recovery from your most recent backup.
    Hope you get it sorted.
    -PM

  • My ipod touch 4G will only show apple logo, and can't be turned on and off?

    It eventually runs out of battery but that doesn't change anything. All i can do is hold down the power and home screen button simultaneosly for a while. After this it flashes white then black then back to logo. Anyone know what to do? I plug it into my computer and it doesn't show up or anything. Any suggestions? my itouch hasen't had problems before or anything.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I pad frozen with i tunes logo and plug on screen.

    Ipad frozen with iTune logo andlug on creen

    Hello, Peggs007. 
    Thank you for visiting Apple Support Communities.
    When experiencing this issue on an iPad, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

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