The icon for volume has disappeared and I cannot get it back....

The icon ;in my task bar for the volume has disappeared and I cannot get it back.  I tried the customization feature, and it says that the icon is visible but it is not.  then it says the feature will appear when it become available??? When will that be and why has it gone?

Is this a laptop? If so i have that problem periodically. Turn over the laptop >Take out the battery> turn over the laptop again> push/ hold the power button about 15 seconds> reinstall battery. This worked for me. 

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