The icon to plug iPod into iTunes won't go away
iPod will not do anything. The screen only shows the icon to plug into itunes
With that information. place the iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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had an update for a facetime bug and after clicking the update my phone locked up with an icone to plug phone into itunes. I tried to reinstall but no luck
You would want to follow this link to help with this issue
http://support.apple.com/kb/HT1808 -
my ipod is stuck on a screen that has a picture of the ipod plug and itunes, wen i plug it in 2 itunes it wont do anything as i have a password on my ipod and i need 2 put in password 4 itunes 2 work, please sum1 help me......................
Try connecting the device to your iTunes library in recovery mode and restoring it. Here are instructions for getting your iPod into recovery mode.
http://support.apple.com/kb/ht1808
B-rock -
When I plug ipod into itunes recieve message: scan and fix
Ok, whenever I plug my ipod nano 5th generation into my hp laptop with vista I recieve a message saying 'there might be a problem with some files on this disk/device. This can happen if you remove the disk/device before all files have been written to it.' Then it asks if I want to 'scan and fix (recommended) or continue without scanning. I press 'scan and fix' then another message 'Explorer.EXE: the disk check couldn't be performed as windows cannot access the disk'
What shall I do? Will I have to restore my itunes/ipod, or uninstall itunes.
Thank youHello, j9friend.
Thank you for visiting Apple Support Communities.
Here is some helpful information regarding the iPod Reset Utility.
About iPod Reset Utility
http://support.apple.com/kb/ht1238
Cheers,
Jason H. -
i cant get into my iphone to update it when on charge it tells me to plug in to itunes and when i take it off the charge to plug it into itunes the screen goes blank and when i plug it into the pc the apple symbol will come up for a few seconds then the screen goes blank and it keeps doing that anyone know what the problem is??
Try placing the device in DFU mode (google it).
If it will not enter DFU mode, take the device to Apple for evaluation and possible replacement. -
i don't want to do the recovery thing to my iPhone4, but my iPhone is at the stage in the update where it says to plug it into iTunes, is there some way to get out of this or save all of my data somehow?
What do you mean the "update" says plug it into iTunes? If you have the iTunes logo/USB cord on the screen, it's in recovery mode or needs to be activated. Anything that was on the phone is already gone. You have no choice but to plug it into the computer. Hopefully, you backed it up before you started the update.
If that's not what you mean, then please explain.
Apple may or may not be able to fix the lock button for you without replacing the phone entirely. You'll have to take it in and ask. -
turned of randomly.
have tried-
pressing the home and lock button at the same time
plugging it into itunes and restoring(still does not work, keeps saying error 28)
any other suggestions
i have not dropped it in the past
i just got this phone
PLEASE HELP!!!See This Discussion > https://discussions.apple.com/thread/4087808?start=0&tstart=0
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Hi, thank you for helping me! Every time I plug it into the USB port of my computer, there is an image on my iPod touch that shows a USB cord and tells me to plug it into iTunes, but it is completely unresponsive. I have tried holding the home and power buttons simultaneously for 15 seconds, and that does not do anything either. Any ideas? Thank you so much!
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My phone started resetting today over and over and then shows the icon to plug into itunes. When I tried plugging in, a message pops up saying that itunes can't connect because my phone has a passcode and i need to unlock it to connect. my phone won't let me do anything more than make an emergency call. it wont give me the option to enter my passcode to unlock the phone. What can I do?
After a visit to the apple store, they were able to get through my pass code but unfortunately I found out that is was a problem with the logic board. Since Apple only wants to sell and not fix, I was able to locate an iphone repair near me that deals with logic boards and they are currently working on it right now. i should be getting it back soon. Im not sure if the problem you are experiencing is the same as i went through but it does sound like it may be also a hardware issue and would suggest searching online for an iphone repair place that can diagnose what exactly is wrong. Hope this helps.
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my ipod will not update. I have plugged it into itunes and authorizing the computer but, it still says that all of the purchased product has not been transfered. It keeps telling me to authorize the computer which I have done. The purchased items were purchased using an $10 gift card, would that have anything to do with it?
Thanks,We won't know until you try the procedure. The reset will not affect the content of the iPod.
Stedman -
This morning, i downloaded about 16 songs to put on my ipod, and i manually dragged them over to my ipod to sync that way (like i always do because the music on my ipod came from a different computer which I no longer have) and on my way to work, i realized my ipod says "no content" under Music. However, when I plug my ipod into itunes and click on the music tab under my ipod name, all of my music is there. What happened and how do i get that music back on my ipod? I need help asap.
You had a glitch and the music files got corrupted. I know of no way to uncorrupt them.
You can try using a computer app like iFunbox
http://dl.i-funbox.com/
to see if yo can get them from the iPod in a usable file.
Otherwise you will have to re import them to your computer and sync
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My husband plugged his iPod Touch into the USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
UPDATE: So, I let the iPod fully drain again and then plugged it into the computer and iTunes. It saw it as an iPod again and said it was in recovery mode and I was able to tell it to restore it. It went through the entire process, and as the iPod was restarting, it again called it an iPhone in recovery mode. Now I can no longer see the apps and the homepage on the computer but rather it shows the Apple symbols to plug it into iTunes to set it up - but again, says it is in recovery mode but will not restore it.
Someone please help!I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod(ipod touch 3rd generation) is telling me to plug it into itunes but when i did that my computer said i needed to type my passcode into my ipod before i could do anything, but i cant go to any screen other then the one it is showing me (the one saying to plug it into itunes), i tried turning it off and then back on and it didnt do anything! also i just downloaded itunes to this computer so it doesn't have any music or anything on it that is on my ipod so i cant just wipe out my ipod. please help me! i use my ipod for everything!!!
it is telling me to plug it into iTunes and when I dont iTunes tells me to put in my passcode
That makes no sense. Are you plugging it into iTunes or not?
...phone still tells my to connect it to iTunes and even if I knew my passcode I still couldn't type it in.
If you even knew your passcode why couldn't you type it in?
Please try again: tell us the problem, what you try, and what the result is.
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