The iMac i got presents spots in the window, in an apple store they said it maybe a manufacturing defect and they may resolve the problem changing the window for free. The question is.. I have to do the backup or it's not necessary?

Everything said in the discussion name.
I have to change the external glass and this problem too. Someone knows if I have to do necessary the backup?

You should backup anyway, using Time Machine or some other method, just in case Apple need to change the HD, or something goes wrong.
Always have a current backup, since computers & hard disks do fail.

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I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

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I think PE 2 only worked as far OS 10.3 Panther. There is no alternative but to get the version that works on your 10.7 Lion Machine, which I think is PE 6 or higher.

I recently purchased an iMac and found out that I can download OSX LIon for free, but have been unable to redeem on the Canada site. According to their info Canadian systems should be eligible. How do I redeem this on the Canadian site

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Please read and follow the instructions at the Lion - Get up to date site. If you continue to have problems you can contact AppleCare (the number is in your owners manual or you can use the AppleCare Contact Info site.

TS1814 Most of the songs on my iPod Classic no longer dshow up on iTunes on my laptop. I deleted iTunes & installed the latest version but this did not change anything. For example on 1 playlist I have 66 songs but only 1 shows on the iTunes screen. Th

Most of the songs on my iPod Classic no longer show up on iTunes on my laptop. I deleted iTunes & installed the latest version but this did not change anything. For example on 1 playlist I have 66 songs but only 1 shows on the iTunes screen. Thanks you for any help.

See Empty/corrupt iTunes library after upgrade/crash or
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tt2

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is edited by host and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to blu

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.

It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there.

I do not have a computer but have purchased music on my iphone is there any way the apple store can transfer my music from my defective iphone to my replacement iphone?

i do not have a computer. but i did purchase music on my iphone. is there any way that my local Apple Store can transfer my music from my defective iphone to my new iphone?

You can do it yourself.
Open itunes store, click Purchased.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1296 How do I back up the calendar and contacts from my iPhone5 to my new macbook pro(10.8.3)? I have backed up the phone, but it does not transfer the calendar or the contacts. If I check them in the sync area and the back up the phone again...

How do I back up the calendar and contacts from my iPhone5 to my new macbook pro(10.8.3)? I have backed up the phone, but it does not transfer the calendar or the contacts. If I check them in the sync area and then back up the phone again will they transfer or be erased? I am a bit gun shy since my previous macbook pro committed suicide and I lost a ton of info there.

Copy everything from your backup copy of your old computer.

I am having problems installing new software for my ipod i keep getting a message that the network has timed out. I have tried two different computers and networks what else can I do?

I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?

Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

Help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is

help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is help me please

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Had problem downloading Elements 13 so used the live chat - advisor downloaded a trial version, even though I've paid for full version. I now have to enter the serial number every time I want to use PE 13. Any suggestions? Many thanks

As above, live chat advisor downloaded PE 13 as I couldn't get it to work - but it turns out to be a trial version, even though I had already paid for full version. I now have to enter the serial no every time before I can use it! Any suggestions greatfully received!!

Hi Sally,
Kindly download 64 bit version from the link mentioned below.
Download Photoshop Elements products | 13, 12, 11, 10
Thanks,
Atul Saini

I have a new ipad and want to restore my old..it asks for my ipad password. How do I find the ipad password?

I have a new ipad and want to restore my old..it asks for my ipad password.
How do I find the ipad password?

What password are you refering to? A passcode lock on the ipad itself or the password for your apple id?
If its a pascode lock, then:
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If its your apple id, then:
My Apple ID
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

My volume down button have stuck it was not my falt and no dent is on the button and I read in an article that apple will replace it because it is a defect and my phone is 2 years old so means out of warrenty just want to ask that will apple replace it

My volume down button have stuck but it was not my falt and no dent is on the button and I read in an article that apple will replace it because it is a defect and my phone is 2 years old so means out of warrenty just want to ask that will apple replace it.

If your phone is out of warranty you will be given the option of buying a new phone or getting one with an out of warranty replacement, which is cheaper that buying a new phone.

HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

Have a look at this link
http://support.apple.com/kb/ht2727

This is a stupid question but I needed to ask because I don't want to go there and not being able to buy it, but can I get the iPhone 5 brought straight there when I go to an apple store?

This is a stupid question but I needed to ask because I don't want to go there and not being able to buy it, but can I get the iPhone 5 brought straight there when I go to an apple store?

And I meant go to the apple store physically without preordering it online, and I meant the Southampton one. So could I just stroll in apple store and buy a iPhone 5 in Southampton apple store and buy the iPhone 5 straight away? Because I didn't want to have to wait? I just want to go in and buy it and go out with it, if you guys get what I mean? And felipeV if it is in stock could I just buy it and leave with my iPhone 5?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

The iMac i got presents spots in the window, in an apple store they said it maybe a manufacturing defect and they may resolve the problem changing the window for free. The question is.. I have to do the backup or it's not necessary?

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