The iMessage and FaceTime on the ipad will not work.

For Christmas I got the ipad2 with just wifi. I logged in with the same apple Id on the ipad that I use on my iPhone 4. I set the ipad up... It's connected to wifi and the iMessage and FaceTime will not work. When I try to send a message, after a minute or so, it says message failure. When I try to FaceTime someone it says connection lost when I AM STILL connected to the wifi. Does anyone know what I can do to fix the problem??
Thanks

There is no official public documentation of that alert as far as I know.
If you're trying to sign in to FaceTime, try to sign in to iMessage in the Messages application, or vice versa.
Otherwise, do as the alert directs. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative. I can't confirm.

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