The iMessage button will not slide on in the settings. What is going on?

The iMessage button will not slide on/green in the settings. Whay is going on?

    teachersyd, thanks for keeping us posted. We're relieved to hear that your device issue has been resolved. However, if the issue persists, we're standing by to further assist you. Additionally, for your convenience, you can access our device support website page here: http://vz.to/1bJ0BOF
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    iPod shows up in Windows but not in iTunes
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    Videora iPod Converter
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    <Edited By Host>

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